Ticket Description

Domains affected:

Services affected:

Sub-services affected:

  • 100G - AMPATH - Internet2 - Backup

Ticket ID: T00000177

Started: May 18, 2021, 8:43 a.m.

Ended: May 20, 2021, 11:54 a.m.


The 100G backup link between Miami and Jacksonville is down. Our provider informed a fiber cut in Miami. No estimated time of repair was informed yet.

The services are using the primary path. 


Ticket Logs

Service status: No Issues

Action date: May 20, 2021, 11:54 a.m.


The link is now back up. Our provider reminded us that the outage was because of a fiber cut and they have restored service.