Ticket Description

Domains affected:

Services affected:

Sub-services affected:

  • 100G - AMPATH - Internet2 - Backup

Ticket ID: T00000177

Started: May 18, 2021, 8:43 a.m.

Ended: May 20, 2021, 11:54 a.m.

Description:

The 100G backup link between Miami and Jacksonville is down. Our provider informed a fiber cut in Miami. No estimated time of repair was informed yet.

The services are using the primary path. 

Notes:


Ticket Logs


Service status: No Issues

Action date: May 20, 2021, 11:54 a.m.

Notes:

The link is now back up. Our provider reminded us that the outage was because of a fiber cut and they have restored service.