Ticket Description

Domains affected:

Services affected:

Sub-services affected:

  • 10G - SCL - MIA

Ticket ID: T00000074

Started: Sept. 25, 2020, 1:13 p.m.

Ended: Sept. 25, 2020, 5:48 p.m.

Description:

The 10G backup link from Santiago to Miami is down. The primary is up and stable. No services are impacted. Our provider was contacted but the reason for the outage was not informed yet.

Notes:


Ticket Logs


Service status: No Issues

Action date: Sept. 25, 2020, 5:48 p.m.

Notes:

Link up and stable. The reason for the outage was a degradation in the provider's network in Valparaiso, Chile that recovered without intervention.