Ticket Description

Domains affected:

Services affected:

Sub-services affected:

  • 10G - SCL - MIA

Ticket ID: T00000081

Started: Oct. 7, 2020, 8:19 p.m.

Ended: Oct. 8, 2020, 10:07 p.m.


The 10G backup link from Santiago to Miami is down. The primary is up and stable. No services are impacted. Our provider was contacted but the reason for the outage was not informed yet.


Ticket Logs

Service status: No Issues

Action date: Oct. 8, 2020, 10:07 p.m.


The link is up and stable after the provider's team fixed a fiber cut in Santiago, Chile.