Ticket Description

Domains affected:

  • AmLight - UPR

  • ANSP

  • ESNet

  • FLR

  • Internet2

  • RedCLARA

  • Reuna

  • RNP

  • Vera Rubin Observatory

Services affected:

Sub-services affected:

  • 100G - SCL - SAO

Ticket ID: T00000108

Started: Dec. 1, 2020, 1:50 p.m.

Ended: Dec. 1, 2020, 1:51 p.m.

Description:

The link between Santiago and São Paulo is down. Our provider was contacted. The reason for the outage was not informed yet. The services were switched to the backup path.

Notes:


Ticket Logs


Service status: No Issues

Action date: Dec. 1, 2020, 1:51 p.m.

Notes:

The link is up and stable. The services were switched to the primary path. No further outages are expected.