Service Status History

Viewing: All Tickets

Filter By:

Ticket ID

Status

Started

Ended

Description

07-08-2022 12:00 a.m.

07-08-2022 06:00 a.m.

Started: 07-08-2022 12:00 a.m.

Ended: 07-08-2022 06:00 a.m.

The listed asset will undergo planned maintenance for a circuit reroute. Backup services will be utilized.

07-05-2022 06:00 a.m.

07-05-2022 07:00 a.m.

Started: 07-05-2022 06:00 a.m.

Ended: 07-05-2022 07:00 a.m.

The listed asset will undergo maintenance to clear degradation. Backup services will be utilized.

07-05-2022 06:00 a.m.

07-05-2022 07:00 a.m.

Started: 07-05-2022 06:00 a.m.

Ended: 07-05-2022 07:00 a.m.

The listed asset will undergo a maintenance to clear degradation. Backup services will be utilized.

06-16-2022 03:05 p.m.

06-16-2022 07:55 p.m.

Started: 06-16-2022 03:05 p.m.

Ended: 06-16-2022 07:55 p.m.

An outage with the listed asset is ongoing. A fiber issue is ongoing and backup services have been utilized. Our provider has been contacted and as of yet there is not ETR. Updates will be provided as they come.

 

06-15-2022 10:08 a.m.

06-15-2022 12:07 p.m.

Started: 06-15-2022 10:08 a.m.

Ended: 06-15-2022 12:07 p.m.

The listed asset is currently having an ongoing outage. Backup services are being utilized. Updates will be provided as they come.

06-14-2022 10:35 p.m.

06-21-2022 02:34 p.m.

Started: 06-14-2022 10:35 p.m.

Ended: 06-21-2022 02:34 p.m.

An outage is currently ongoing with the listed asset. Updates will be provided as they come.

06-18-2022 10:00 a.m.

06-18-2022 06:00 p.m.

Started: 06-18-2022 10:00 a.m.

Ended: 06-18-2022 06:00 p.m.

The AmLight team is working on installing a new programmable switch in the environment. Backup services will be utilized. 

06-03-2022 12:38 p.m.

06-03-2022 02:22 p.m.

Started: 06-03-2022 12:38 p.m.

Ended: 06-03-2022 02:22 p.m.

The 100G link between São Paulo and Santiago is unstable. The services were switched to their backup paths. Our provider was contacted.

06-01-2022 07:50 a.m.

06-01-2022 07:52 a.m.

Started: 06-01-2022 07:50 a.m.

Ended: 06-01-2022 07:52 a.m.

The 10G backup link between São Paulo and Miami flapped for a couple of minutes. The services were switched to their backup paths. 

06-01-2022 12:04 a.m.

06-01-2022 05:20 a.m.

Started: 06-01-2022 12:04 a.m.

Ended: 06-01-2022 05:20 a.m.

The 100G link between San Juan and Miami is down. The services were switched to their backup path. 

05-31-2022 01:00 p.m.

05-31-2022 02:00 p.m.

Started: 05-31-2022 01:00 p.m.

Ended: 05-31-2022 02:00 p.m.

AMPATH needs to conduct a maintenance window to work on a migration. Since this is a backup link, no impact on traffic is expected. Main services will be up.

05-30-2022 07:33 a.m.

05-30-2022 07:34 a.m.

Started: 05-30-2022 07:33 a.m.

Ended: 05-30-2022 07:34 a.m.

The 100G link between Santiago and São Paulo had a flap. The services were switched to the backup path.

05-18-2022 04:30 p.m.

05-19-2022 03:50 p.m.

Started: 05-18-2022 04:30 p.m.

Ended: 05-19-2022 03:50 p.m.

The listed asset is currently suffering instability. Updates will be provided as they come.

05-18-2022 01:02 p.m.

05-18-2022 01:02 p.m.

Started: 05-18-2022 01:02 p.m.

Ended: 05-18-2022 01:02 p.m.

The 100G link between Santiago and São Paulo flapped for some seconds. The services were switched to their backup paths. Our provider was contacted. 

05-19-2022 10:00 p.m.

05-20-2022 02:00 a.m.

Started: 05-19-2022 10:00 p.m.

Ended: 05-20-2022 02:00 a.m.

The AmLight team will execute a maintenance window to migrate the link FIU035WMI2CRPNN (100G link between SanJuan and Miami) to a new device in Miami.
 
Outages are anticipated during the migration, and the entire window is reserved. Services with redundancy will be switched to the backup path.

05-13-2022 12:00 a.m.

05-13-2022 06:00 a.m.

Started: 05-13-2022 12:00 a.m.

Ended: 05-13-2022 06:00 a.m.

Our provider needs to perform maintenance on the listed asset.  Work is required on infrastructure equipment. No impact to service is expected.

05-10-2022 07:41 a.m.

05-10-2022 07:43 a.m.

Started: 05-10-2022 07:41 a.m.

Ended: 05-10-2022 07:43 a.m.

The 100G link between São Paulo and Fortaleza flapped. Our provider was contacted. The services were switched to their backup paths.

05-11-2022 10:00 p.m.

05-12-2022 07:00 a.m.

Started: 05-11-2022 10:00 p.m.

Ended: 05-12-2022 07:00 a.m.

Our provider will execute a maintenance window for a hardware replacement on a submarine segment. Work is required to maintain the stability of the network. The links below will be affected. The services with a backup path will be switched to the other side of the ring.

 

100G link between Santiago and Panama City

10G link between Santiago and Miami

05-10-2022 10:00 p.m.

05-11-2022 07:00 a.m.

Started: 05-10-2022 10:00 p.m.

Ended: 05-11-2022 07:00 a.m.

Our provider will execute a maintenance window for a hardware replacement on a submarine segment. Work is required to maintain the stability of the network. The links below will be affected. The services with a backup path will be switched to the other side of the ring.

 

100G link between Santiago and Panama City

10G link between Santiago and Miami

05-09-2022 10:00 p.m.

05-10-2022 07:00 a.m.

Started: 05-09-2022 10:00 p.m.

Ended: 05-10-2022 07:00 a.m.

Our provider will execute a maintenance window for a hardware replacement on a submarine segment. Work is required to maintain the stability of the network. The links below will be affected. The services with a backup path will be switched to the other side of the ring.

 

100G link between Santiago and Panama City

10G link between Santiago and Miami

05-08-2022 10:00 p.m.

05-09-2022 07:00 a.m.

Started: 05-08-2022 10:00 p.m.

Ended: 05-09-2022 07:00 a.m.

Our provider will execute a maintenance window for a hardware replacement on a submarine segment. Work is required to maintain the stability of the network. The links below will be affected. The services with a backup path will be switched to the other side of the ring.

 

100G link between Santiago and Panama City

10G link between Santiago and Miami

05-05-2022 02:31 p.m.

05-06-2022 02:48 a.m.

Started: 05-05-2022 02:31 p.m.

Ended: 05-06-2022 02:48 a.m.

The listed asset is currently suffering an outage. Backup services are being utilized. Engineers have been contacted and updates will be provided as they come.

05-05-2022 12:41 a.m.

05-05-2022 06:35 a.m.

Started: 05-05-2022 12:41 a.m.

Ended: 05-05-2022 06:35 a.m.

The 100G link between Santiago and Panama is down. Our provider was contacted. The services were switched to their backup paths.

05-04-2022 09:49 a.m.

05-04-2022 09:50 a.m.

Started: 05-04-2022 09:49 a.m.

Ended: 05-04-2022 09:50 a.m.

The listed asset has suffered a brief outage. Updates will be provided as they arrive.

05-03-2022 03:44 p.m.

05-03-2022 03:46 p.m.

Started: 05-03-2022 03:44 p.m.

Ended: 05-03-2022 03:46 p.m.

The listed asset suffered a brief outage. AMPATH engineers are investigating.

05-03-2022 10:32 a.m.

05-03-2022 10:32 a.m.

Started: 05-03-2022 10:32 a.m.

Ended: 05-03-2022 10:32 a.m.

The listed asset was briefly unavailable. LANautilus Engineers have been contacted to investigate. Updates on the link brief outages will be provided as they come.

05-03-2022 09:55 a.m.

05-03-2022 09:56 a.m.

Started: 05-03-2022 09:55 a.m.

Ended: 05-03-2022 09:56 a.m.

The listed asset was briefly unavailable. LANautilus Engineers have been contacted to investigate. Updates on the link brief outages will be provided as they come.

04-27-2022 04:30 a.m.

04-28-2022 02:34 a.m.

Started: 04-27-2022 04:30 a.m.

Ended: 04-28-2022 02:34 a.m.

The 100G link between Santiago and São Paulo went down. Our provider was contacted. The services with a backup path had their paths switched. 

04-25-2022 01:10 p.m.

04-26-2022 01:47 a.m.

Started: 04-25-2022 01:10 p.m.

Ended: 04-26-2022 01:47 a.m.

The FLR optical backbone is down between Miami and Tampa. The fiber provider has been contacted.

04-20-2022 10:00 p.m.

04-21-2022 07:00 a.m.

Started: 04-20-2022 10:00 p.m.

Ended: 04-21-2022 07:00 a.m.

Emergency maintenance by the vendor needs to be done, and a small outage is expected. Backup services will be utilized.

04-22-2022 10:00 p.m.

04-23-2022 07:00 a.m.

Started: 04-22-2022 10:00 p.m.

Ended: 04-23-2022 07:00 a.m.

Our provider needs to work on a hardware replacement for the submarine segment. Backup services will be utilized.

04-21-2022 10:00 p.m.

04-22-2022 07:00 a.m.

Started: 04-21-2022 10:00 p.m.

Ended: 04-22-2022 07:00 a.m.

Our provider needs to work on a hardware replacement for the submarine segment. Backup services will be utilized.

04-20-2022 10:00 p.m.

04-21-2022 07:00 a.m.

Started: 04-20-2022 10:00 p.m.

Ended: 04-21-2022 07:00 a.m.

Our provider needs to work on a hardware replacement for the submarine segment. Backup services will be utilized.

04-19-2022 10:00 p.m.

04-20-2022 07:00 a.m.

Started: 04-19-2022 10:00 p.m.

Ended: 04-20-2022 07:00 a.m.

Our provider needs to work on a hardware replacement for the submarine segment. Backup services will be utilized.

04-18-2022 10:00 p.m.

04-19-2022 07:00 a.m.

Started: 04-18-2022 10:00 p.m.

Ended: 04-19-2022 07:00 a.m.

Our provider needs to work on a hardware replacement for the submarine segment. Backup services will be utilized.

04-13-2022 02:14 p.m.

04-14-2022 12:02 p.m.

Started: 04-13-2022 02:14 p.m.

Ended: 04-14-2022 12:02 p.m.

The Miami to Tampa optical backbone is now down between Miami and South Bay. Backup services are being utilized and the fiber provider has been notified.

04-12-2022 06:00 a.m.

04-13-2022 08:00 a.m.

Started: 04-12-2022 06:00 a.m.

Ended: 04-13-2022 08:00 a.m.

Our provider needs to perform work on the listed asset to ensure integrity of the network.

04-07-2022 02:51 p.m.

04-08-2022 02:01 a.m.

Started: 04-07-2022 02:51 p.m.

Ended: 04-08-2022 02:01 a.m.

The FLR optical backbone circuit between Miami and Tampa is down.

Affected services include:
FLRnet Tampa-Miami 100G MPLS backbone
FLRnet Miami flex node to Tampa core node connection
City of Boca Raton secondary FLR connection
University of Miami secondary FLR connection
Ampath secondary FLR connection to TPA
Awave 100G wave Miami to Jacksonville, secondary path
FIU to NWRDC VLAN 2 L2VPN
FL-IX Tampa peering connection

03-30-2022 06:15 a.m.

03-31-2022 06:25 p.m.

Started: 03-30-2022 06:15 a.m.

Ended: 03-31-2022 06:25 p.m.

The listed assets are currently suffering an outage. Backup services are being utilized. Will update when more information is available.

04-06-2022 11:00 a.m.

04-06-2022 03:00 p.m.

Started: 04-06-2022 11:00 a.m.

Ended: 04-06-2022 03:00 p.m.

Work on the listed asset must be performed. It is being worked on by AmLight engineers. Since it is a backup link, no impact on main traffic is expected.

04-06-2022 12:00 a.m.

04-06-2022 06:00 a.m.

Started: 04-06-2022 12:00 a.m.

Ended: 04-06-2022 06:00 a.m.

Work on the listed asset must be performed. This maintenance is being performed by the fiber provider.

03-23-2022 12:00 p.m.

03-23-2022 02:00 p.m.

Started: 03-23-2022 12:00 p.m.

Ended: 03-23-2022 02:00 p.m.

There is a planned maintenance for the listed asset. AMPATH engineers will work on the fiber optics and possible port migration.

03-03-2022 06:56 a.m.

03-03-2022 11:48 a.m.

Started: 03-03-2022 06:56 a.m.

Ended: 03-03-2022 11:48 a.m.

The 100G link between Miami and Fortaleza is unstable. The services were switched to the backup path. Our provider was contacted. 

03-02-2022 08:00 a.m.

03-02-2022 09:00 a.m.

Started: 03-02-2022 08:00 a.m.

Ended: 03-02-2022 09:00 a.m.

There is planned maintenance to work on the listed asset. No impact to main traffic is expected.

02-16-2022 10:39 a.m.

02-16-2022 07:46 p.m.

Started: 02-16-2022 10:39 a.m.

Ended: 02-16-2022 07:46 p.m.

The listed asset is currently suffering an outage. It has been reported there is a fiber break. Backup services are being utilized.

02-10-2022 08:35 a.m.

02-10-2022 01:35 p.m.

Started: 02-10-2022 08:35 a.m.

Ended: 02-10-2022 01:35 p.m.

The 100G between Santiago and São Paulo is down. The services were switched to the backup path. Our provider was contacted. 

02-02-2022 03:31 p.m.

02-03-2022 09:15 p.m.

Started: 02-02-2022 03:31 p.m.

Ended: 02-03-2022 09:15 p.m.

The listed asset is currently experiencing an outage. The backup links are being used.

02-01-2022 10:44 a.m.

02-02-2022 04:08 a.m.

Started: 02-01-2022 10:44 a.m.

Ended: 02-02-2022 04:08 a.m.

The 100G link between Santiago and São Paulo is down. The services were switched to the backup path. Our provider was already contacted. Updates will be provided when they are available.

02-02-2022 12:00 p.m.

02-02-2022 01:00 p.m.

Started: 02-02-2022 12:00 p.m.

Ended: 02-02-2022 01:00 p.m.

The listed backup link will be down for a short time to clean the transceivers and fiber optics. The main link will be up. No impact is expected.

01-12-2022 02:26 p.m.

01-12-2022 02:27 p.m.

Started: 01-12-2022 02:26 p.m.

Ended: 01-12-2022 02:27 p.m.

The listed asset is recently suffered a brief outage. Engineers have been contacted.

01-07-2022 02:00 a.m.

01-07-2022 04:00 a.m.

Started: 01-07-2022 02:00 a.m.

Ended: 01-07-2022 04:00 a.m.

The AmLight team will execute a Maintenance Window to migrate the link 100G-SCL-SAO (also known as FIU033) to new equipment at Santiago.

12-09-2021 12:00 a.m.

01-31-2022 12:00 a.m.

Started: 12-09-2021 12:00 a.m.

Ended: 01-31-2022 12:00 a.m.

AmLight/AMPATH is aware of the Apache Zero-Day Log4j vulnerability, first reported publicly on December 9, 2021, as well as subsequent log4j vulnerabilities. To date, AmLight/AMPATH has observed no Indicators of Compromise (IOC) in either our network infrastructure or supporting systems. AmLight/AMPATH is proactively monitoring, investigating, and responding to threats that may impact the Academic/Commodity network. In addition, we are working closely with our connectors, vendors, and service providers to identify the potential impact and to ensure their organizations have initiated containment, investigations, and mitigation plans addressing this vulnerability and any other potential cyber threat.

12-06-2021 03:00 p.m.

12-08-2021 10:07 p.m.

Started: 12-06-2021 03:00 p.m.

Ended: 12-08-2021 10:07 p.m.

The listed asset is currently suffering an outage. More updates will be provided as they come. Backup services will be utilized.

12-01-2021 11:00 p.m.

12-02-2021 01:00 a.m.

Started: 12-01-2021 11:00 p.m.

Ended: 12-02-2021 01:00 a.m.

Our providers need to perform maintenance to replace faulty hardware. Backup services will be utilized.

11-15-2021 10:42 a.m.

11-16-2021 03:43 a.m.

Started: 11-15-2021 10:42 a.m.

Ended: 11-16-2021 03:43 a.m.

The listed asset is currently suffering an outage. Backup services are being utilized.

11-16-2021 12:00 a.m.

11-16-2021 06:00 a.m.

Started: 11-16-2021 12:00 a.m.

Ended: 11-16-2021 06:00 a.m.

LUMEN engineers need to perform maintenance. 

11-20-2021 08:00 a.m.

11-20-2021 03:00 p.m.

Started: 11-20-2021 08:00 a.m.

Ended: 11-20-2021 03:00 p.m.

Our provider needs to perform infrastructure maintenance. Backup services will be utilized.

11-03-2021 11:50 a.m.

11-04-2021 11:14 a.m.

Started: 11-03-2021 11:50 a.m.

Ended: 11-04-2021 11:14 a.m.

The specified link is currently suffering an outage. Backup services are currently being utilized. Updates will be provided.

11-21-2021 06:00 a.m.

11-21-2021 12:00 p.m.

Started: 11-21-2021 06:00 a.m.

Ended: 11-21-2021 12:00 p.m.

Our provider needs to perform traffic affecting work in order to rectify a fault. Backup services will be utilized.

10-19-2021 06:05 p.m.

10-20-2021 02:41 p.m.

Started: 10-19-2021 06:05 p.m.

Ended: 10-20-2021 02:41 p.m.

The listed asset is currently unavailable. Backup services are being utilized.

10-23-2021 09:00 a.m.

10-23-2021 02:00 p.m.

Started: 10-23-2021 09:00 a.m.

Ended: 10-23-2021 02:00 p.m.

Our provider needs to perform infrastructure maintenance on the devices to ensure integrity of the network. Backup services will be utilized.

10-14-2021 05:26 a.m.

10-14-2021 02:27 p.m.

Started: 10-14-2021 05:26 a.m.

Ended: 10-14-2021 02:27 p.m.

The listed asset is currently unavailable. Backup services are currently being utilized. Updates will be provided as they come.

09-29-2021 10:00 a.m.

09-29-2021 11:00 a.m.

Started: 09-29-2021 10:00 a.m.

Ended: 09-29-2021 11:00 a.m.

Work needs to be completed on the link in order to move the service from a current card to a new one. Backup services will be utilized.

10-10-2021 06:00 a.m.

10-10-2021 12:00 p.m.

Started: 10-10-2021 06:00 a.m.

Ended: 10-10-2021 12:00 p.m.

An essential maintenance on the link must be done. Backup services will be utilized.

09-27-2021 02:50 p.m.

09-27-2021 03:50 p.m.

Started: 09-27-2021 02:50 p.m.

Ended: 09-27-2021 03:50 p.m.

Loss of connectivity was detected between Santiago - La Serena. The main link is down. The issue is under investigation. 

 

10-30-2021 12:00 a.m.

10-30-2021 05:00 a.m.

Started: 10-30-2021 12:00 a.m.

Ended: 10-30-2021 05:00 a.m.

An essential network maintenance must take place on the link. Backup services will be used.

09-29-2021 10:00 p.m.

09-30-2021 02:00 a.m.

Started: 09-29-2021 10:00 p.m.

Ended: 09-30-2021 02:00 a.m.

A faulty card will be replace in puerto rico. Backup services will be utilized.

09-16-2021 01:14 p.m.

09-16-2021 11:35 p.m.

Started: 09-16-2021 01:14 p.m.

Ended: 09-16-2021 11:35 p.m.

The 100G West link between Miami and Jacksonville is down. The services were switched to the other link. Our provider was contacted, but the reason for the outage hasn't been informed yet. 

08-27-2021 10:00 p.m.

08-28-2021 01:00 a.m.

Started: 08-27-2021 10:00 p.m.

Ended: 08-28-2021 01:00 a.m.

The AmLight engineers will deploy the RPKI validation on the border routers. No outages are expected, although some internet routes could have their local preference lowered if the validation finds out that it is an invalid route. 

08-26-2021 04:21 p.m.

08-26-2021 08:21 p.m.

Started: 08-26-2021 04:21 p.m.

Ended: 08-26-2021 08:21 p.m.

The listed asset is unavailable and suffering a major outage. We are moving services to backup links. Updates will be provided when they are available.

08-26-2021 02:00 a.m.

08-26-2021 03:00 a.m.

Started: 08-26-2021 02:00 a.m.

Ended: 08-26-2021 03:00 a.m.

The AmLight team will be executing a maintenance on both jacksonville links. They will be performing a system upgrade. A short downtime is expected when services are switched to the backup.

08-17-2021 07:58 p.m.

08-19-2021 01:23 a.m.

Started: 08-17-2021 07:58 p.m.

Ended: 08-19-2021 01:23 a.m.

The link listed is currently suffering an outage. Backup services are being utilized. Updates will be provided.

08-20-2021 06:00 p.m.

08-20-2021 11:59 p.m.

Started: 08-20-2021 06:00 p.m.

Ended: 08-20-2021 11:59 p.m.

The AmLight team will perform a maintenance window to migrate and improve the Jacksonville point of presence. 

We expect a few short downtimes during the entire activity, affecting Jacksonville’s device/links and the academic network access.

08-16-2021 01:27 p.m.

08-16-2021 01:27 p.m.

Started: 08-16-2021 01:27 p.m.

Ended: 08-16-2021 01:27 p.m.

The connection between São Paulo and Miami flapped. The services were switched to another path. 

08-15-2021 06:00 a.m.

08-15-2021 10:00 a.m.

Started: 08-15-2021 06:00 a.m.

Ended: 08-15-2021 10:00 a.m.

There will be a maintenance to cover cable work. There is no expected service outage.

08-04-2021 01:11 p.m.

08-05-2021 06:56 p.m.

Started: 08-04-2021 01:11 p.m.

Ended: 08-05-2021 06:56 p.m.

The listed asset is unavailable and suffering a major outage. We are moving services to backup links. LANautilus Engineers have been contacted. Updates will be provided when they are available.

08-04-2021 12:29 p.m.

08-04-2021 12:31 p.m.

Started: 08-04-2021 12:29 p.m.

Ended: 08-04-2021 12:31 p.m.

The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available.

08-03-2021 02:45 p.m.

08-03-2021 08:51 p.m.

Started: 08-03-2021 02:45 p.m.

Ended: 08-03-2021 08:51 p.m.

The listed asset is unavailable and suffering a major outage. We are moving services to backup links. LANautilus Engineers have been contacted. Updates will be provided when they are available.

08-03-2021 11:23 a.m.

08-03-2021 12:06 p.m.

Started: 08-03-2021 11:23 a.m.

Ended: 08-03-2021 12:06 p.m.

The listed asset is unavailable, and suffering a major outage. We are moving services to backup links. LANautilus Engineers have been contacted. Updates will be provided when they are available.

08-03-2021 11:23 a.m.

08-03-2021 12:06 p.m.

Started: 08-03-2021 11:23 a.m.

Ended: 08-03-2021 12:06 p.m.

The listed asset is unavailable, and suffering a major outage. We are moving services to backup links. LANautilus Engineers have been contacted. Updates will be provided when they are available.

08-03-2021 11:23 a.m.

08-03-2021 12:06 p.m.

Started: 08-03-2021 11:23 a.m.

Ended: 08-03-2021 12:06 p.m.

The listed asset is unavailable, and suffering a major outage. We are moving services to backup links. LANautilus Engineers have been contacted. Updates will be provided when they are available.

08-03-2021 11:23 a.m.

08-03-2021 12:06 p.m.

Started: 08-03-2021 11:23 a.m.

Ended: 08-03-2021 12:06 p.m.

The listed asset is unavailable, and suffering a major outage. We are moving services to backup links. LANautilus Engineers have been contacted. Updates will be provided when they are available.

08-05-2021 10:00 p.m.

08-06-2021 06:00 a.m.

Started: 08-05-2021 10:00 p.m.

Ended: 08-06-2021 06:00 a.m.

   Our provider will be working on a scheduled maintenance.

08-04-2021 10:00 p.m.

08-05-2021 06:00 a.m.

Started: 08-04-2021 10:00 p.m.

Ended: 08-05-2021 06:00 a.m.

Our providers will be working on the listed link for a maintenance.

08-03-2021 10:00 p.m.

08-04-2021 06:00 a.m.

Started: 08-03-2021 10:00 p.m.

Ended: 08-04-2021 06:00 a.m.

Our providers will be working on the listed link for a maintenance.

08-05-2021 10:00 p.m.

08-06-2021 06:00 a.m.

Started: 08-05-2021 10:00 p.m.

Ended: 08-06-2021 06:00 a.m.

Our provider is currently going to perform hardware replacements in the environment. 

08-04-2021 10:00 p.m.

08-05-2021 06:00 a.m.

Started: 08-04-2021 10:00 p.m.

Ended: 08-05-2021 06:00 a.m.

Our provider is currently going to perform hardware replacements in the environment. 

08-03-2021 10:00 p.m.

08-04-2021 06:00 a.m.

Started: 08-03-2021 10:00 p.m.

Ended: 08-04-2021 06:00 a.m.

Our provider is currently going to perform hardware replacements in the environment. 

08-02-2021 10:00 p.m.

08-03-2021 06:00 a.m.

Started: 08-02-2021 10:00 p.m.

Ended: 08-03-2021 06:00 a.m.

Our provider is currently going to perform hardware replacements in the environment. 

07-29-2021 09:51 a.m.

07-29-2021 09:52 a.m.

Started: 07-29-2021 09:51 a.m.

Ended: 07-29-2021 09:52 a.m.

The listed link was suffering a brief outage. Will update with more details as received.

07-29-2021 02:00 a.m.

07-29-2021 05:00 a.m.

Started: 07-29-2021 02:00 a.m.

Ended: 07-29-2021 05:00 a.m.

NTT will be performing non-impacting maintenance work. This is a cautionary notice. No impact on Internet services is expected.

Original Ticket-ID: GIN-CHG0038894

08-28-2021 12:00 a.m.

08-28-2021 08:00 p.m.

Started: 08-28-2021 12:00 a.m.

Ended: 08-28-2021 08:00 p.m.

Our provider will execute a maintenance window in the 100G link between Miami and Boca Raton.

The services will be switched to the backup fiber. 

07-16-2021 03:07 a.m.

07-16-2021 03:42 a.m.

Started: 07-16-2021 03:07 a.m.

Ended: 07-16-2021 03:42 a.m.

The 100G link between Santiago and Panama City is down. The services were migrated to the backup path. Our provider was contacted, but no reason for the outage was informed yet.

07-15-2021 10:30 a.m.

07-15-2021 10:30 a.m.

Started: 07-15-2021 10:30 a.m.

Ended: 07-15-2021 10:30 a.m.

A brief outage in the link has occured. Further updates will be provided.

07-15-2021 10:00 p.m.

07-16-2021 04:00 a.m.

Started: 07-15-2021 10:00 p.m.

Ended: 07-16-2021 04:00 a.m.

The Internet2 will execute an MW that will impact all our Academic access. Brief outages may occur.

07-16-2021 07:00 a.m.

07-16-2021 08:00 a.m.

Started: 07-16-2021 07:00 a.m.

Ended: 07-16-2021 08:00 a.m.

AmLight network team will perform a maintenance window in Boca Raton to replace a switch. Due to the redundance in place, no outage is expected other than a few flaps due to the path change process.

07-20-2021 12:00 a.m.

07-20-2021 06:00 a.m.

Started: 07-20-2021 12:00 a.m.

Ended: 07-20-2021 06:00 a.m.

Our provider is reserving a maintenance window to replace fiber optics. Affected service may include the link in this ticket.

07-20-2021 12:21 a.m.

07-20-2021 10:06 a.m.

Started: 07-20-2021 12:21 a.m.

Ended: 07-20-2021 10:06 a.m.

The Google Cloud Platform scheduled a maintenance window in our dedicated interconnection used in the Google PoC. Please be advised that the communication from the Rubin Observatory to Google using the LHN will be impacted during this time frame.

Note that no other connectors will be impacted. 

07-15-2021 12:00 a.m.

07-15-2021 06:00 a.m.

Started: 07-15-2021 12:00 a.m.

Ended: 07-15-2021 06:00 a.m.

The asset listed will be unavailable during the maintenance window. 

07-14-2021 12:00 a.m.

07-14-2021 06:00 a.m.

Started: 07-14-2021 12:00 a.m.

Ended: 07-14-2021 06:00 a.m.

The asset listed will be unavailable during the maintenance window. 

07-07-2021 09:04 a.m.

07-07-2021 12:33 p.m.

Started: 07-07-2021 09:04 a.m.

Ended: 07-07-2021 12:33 p.m.

The listed is currently unavailable. Engineers have been dispatched and updates will be provided.

07-14-2021 06:00 a.m.

07-14-2021 08:00 a.m.

Started: 07-14-2021 06:00 a.m.

Ended: 07-14-2021 08:00 a.m.

Our provider will execute a maintenance window in order to identify and fix attenuation in a fiber segment in Buenos Aires.

The 100G link between Santiago and São Paulo will be impacted. The services will be switched to the backup path.

This is a backup maintenance window. The main activity will be on July 13th. 

07-13-2021 06:00 a.m.

07-13-2021 08:00 a.m.

Started: 07-13-2021 06:00 a.m.

Ended: 07-13-2021 08:00 a.m.

Our provider will execute a maintenance window in order to identify and fix attenuation in a fiber segment in Buenos Aires.

The 100G link between Santiago and São Paulo will be impacted. The services will be switched to the backup path.

07-01-2021 03:09 p.m.

07-01-2021 03:34 p.m.

Started: 07-01-2021 03:09 p.m.

Ended: 07-01-2021 03:34 p.m.

The link between Santiago and São Paulo flapped for a few minutes. The services were switched to another path. Our provider was contacted but the reason for the outage was not informed yet.

06-30-2021 11:02 a.m.

06-30-2021 11:05 a.m.

Started: 06-30-2021 11:02 a.m.

Ended: 06-30-2021 11:05 a.m.

The 100G between Santiago and São Paulo flapped for a couple of seconds. The services were switched to the backup path. Our provider was contacted but the reason for the outage was not informed yet.

07-06-2021 12:00 a.m.

07-06-2021 12:41 p.m.

Started: 07-06-2021 12:00 a.m.

Ended: 07-06-2021 12:41 p.m.

The Internet2 will execute an MW that will impact all our Academic access. Brief outages may occur. This Maintenance Window was postponed to July 6th.

07-02-2021 01:00 a.m.

07-02-2021 03:00 a.m.

Started: 07-02-2021 01:00 a.m.

Ended: 07-02-2021 03:00 a.m.

There will be a maintenance window between São Paulo and Miami (10G backup). Scheduled work will be carried out to perform measurements in the network. Switch hits during 60 minutes is the expected impact time.

06-23-2021 07:00 a.m.

06-23-2021 08:00 a.m.

Started: 06-23-2021 07:00 a.m.

Ended: 06-23-2021 08:00 a.m.

Our provider is scheduling a maintenance in order to identify and fix attenuation. 

06-22-2021 07:00 a.m.

06-22-2021 08:00 a.m.

Started: 06-22-2021 07:00 a.m.

Ended: 06-22-2021 08:00 a.m.

Our provider is scheduling a maintenance in order to identify and fix attenuation. 

06-21-2021 11:00 p.m.

06-22-2021 07:00 a.m.

Started: 06-21-2021 11:00 p.m.

Ended: 06-22-2021 07:00 a.m.

Our provider needs to replace some equipment and optimize submarine channels.

06-24-2021 11:00 p.m.

06-25-2021 07:00 a.m.

Started: 06-24-2021 11:00 p.m.

Ended: 06-25-2021 07:00 a.m.

Our provider needs to replace some equipment and optimize submarine channels.

06-23-2021 11:00 p.m.

06-24-2021 07:00 a.m.

Started: 06-23-2021 11:00 p.m.

Ended: 06-24-2021 07:00 a.m.

Our provider needs to replace some equipment and optimize submarine channels.

06-22-2021 11:00 p.m.

06-23-2021 07:00 a.m.

Started: 06-22-2021 11:00 p.m.

Ended: 06-23-2021 07:00 a.m.

Our provider needs to replace some equipment and optimize submarine channels.

06-24-2021 11:00 p.m.

06-25-2021 07:00 a.m.

Started: 06-24-2021 11:00 p.m.

Ended: 06-25-2021 07:00 a.m.

Our provider needs to replace some equipment and optimize submarine channels.

06-23-2021 11:00 p.m.

06-24-2021 07:00 a.m.

Started: 06-23-2021 11:00 p.m.

Ended: 06-24-2021 07:00 a.m.

Our provider needs to replace some equipment and optimize submarine channels.

06-22-2021 11:00 p.m.

06-23-2021 07:00 a.m.

Started: 06-22-2021 11:00 p.m.

Ended: 06-23-2021 07:00 a.m.

Our provider needs to replace some equipment and optimize submarine channels.

06-21-2021 11:00 p.m.

06-22-2021 07:00 a.m.

Started: 06-21-2021 11:00 p.m.

Ended: 06-22-2021 07:00 a.m.

Our provider needs to replace some equipment and optimize submarine channels.

06-17-2021 12:00 a.m.

06-17-2021 02:00 a.m.

Started: 06-17-2021 12:00 a.m.

Ended: 06-17-2021 02:00 a.m.

Our provider needs to complete an emergency maintenance that requires replacing failed hardware. 

06-08-2021 06:24 p.m.

06-09-2021 08:44 a.m.

Started: 06-08-2021 06:24 p.m.

Ended: 06-09-2021 08:44 a.m.

The listed service is currently unavailable.Our provider has sent engineers to investigate the issue. The reason for outage will be provided in later updates.

06-17-2021 10:00 p.m.

06-18-2021 02:00 a.m.

Started: 06-17-2021 10:00 p.m.

Ended: 06-18-2021 02:00 a.m.

The AmLight team will execute a Maintenance Window on Feb 26, from 6 pm to 10 pm EST, for Jacksonville’s rack reorganization.

We expect a few short downtimes during the entire MW, affecting the Academic VLANs ending at Internet2. The academic access will be switched to the 10G backup link. The commercial access won't be affected.

06-02-2021 06:49 a.m.

06-03-2021 09:59 a.m.

Started: 06-02-2021 06:49 a.m.

Ended: 06-03-2021 09:59 a.m.

The listed asset is unavailable following a outage. The reason for the outage is being investigated. Updates will be provided as they are received.

05-25-2021 07:50 p.m.

05-31-2021 07:52 a.m.

Started: 05-25-2021 07:50 p.m.

Ended: 05-31-2021 07:52 a.m.

The 100G link between Santiago and São Paulo is down. The services were switched to their backup path. 

Our provider informed us the outage was caused due to hardware failure in their environment in Santos/Brazil.

06-26-2021 12:00 a.m.

06-26-2021 11:45 p.m.

Started: 06-26-2021 12:00 a.m.

Ended: 06-26-2021 11:45 p.m.

Our provider needs to perform a maintenance on the link for the alotted time. Updates on reasons will be provided later.

06-03-2021 12:00 a.m.

06-03-2021 02:00 a.m.

Started: 06-03-2021 12:00 a.m.

Ended: 06-03-2021 02:00 a.m.

Work is required to perform infrastructure maintenance on core equipment to ensure the continued integrity of the network.

05-25-2021 12:00 a.m.

05-25-2021 08:00 a.m.

Started: 05-25-2021 12:00 a.m.

Ended: 05-25-2021 08:00 a.m.

Work is required to perform infrastructure maintenance on core equipment.

05-18-2021 08:43 a.m.

05-20-2021 11:54 a.m.

Started: 05-18-2021 08:43 a.m.

Ended: 05-20-2021 11:54 a.m.

The 100G backup link between Miami and Jacksonville is down. Our provider informed a fiber cut in Miami. No estimated time of repair was informed yet.

The services are using the primary path. 

05-28-2021 12:00 a.m.

05-28-2021 06:00 a.m.

Started: 05-28-2021 12:00 a.m.

Ended: 05-28-2021 06:00 a.m.

The affected listed below will be unavailable as the vendor maintenance . An outage is expected but the entire maintenance window is reserved.

05-27-2021 12:00 a.m.

05-27-2021 06:00 a.m.

Started: 05-27-2021 12:00 a.m.

Ended: 05-27-2021 06:00 a.m.

The affected listed below will be unavailable as the vendor maintenance . An outage is expected but the entire maintenance window is reserved.

05-28-2021 05:00 a.m.

05-28-2021 09:00 a.m.

Started: 05-28-2021 05:00 a.m.

Ended: 05-28-2021 09:00 a.m.

Work is required to replace failing hardware on core equipment.

05-14-2021 11:14 a.m.

05-14-2021 11:15 a.m.

Started: 05-14-2021 11:14 a.m.

Ended: 05-14-2021 11:15 a.m.

The listed asset is available following a brief outage. FIU Engineers have been contacted. Updates will be provided when they are available.

05-14-2021 09:48 a.m.

05-14-2021 09:57 a.m.

Started: 05-14-2021 09:48 a.m.

Ended: 05-14-2021 09:57 a.m.

The listed asset is currently unavailable. The reason for the outage is being investigated. Updates will be provided as they are received.

05-13-2021 11:00 p.m.

05-14-2021 01:00 a.m.

Started: 05-13-2021 11:00 p.m.

Ended: 05-14-2021 01:00 a.m.

This has been designated as URGENT. The nature of this work is to carry out fiber cable work. Work is required to perform infrastructure maintenance on core equipment to ensure the continued integrity of the network.

04-22-2021 11:00 a.m.

04-22-2021 01:00 p.m.

Started: 04-22-2021 11:00 a.m.

Ended: 04-22-2021 01:00 p.m.

The affected listed below will be unavailable as the FLR Engineers performs emergency maintenance to swap an optical line card in Melbourne Florida. An outage of 30 minutes is expected but the entire maintenance window is reserved.

04-20-2021 02:43 p.m.

04-20-2021 04:07 p.m.

Started: 04-20-2021 02:43 p.m.

Ended: 04-20-2021 04:07 p.m.

The 100G link between São Paulo and Fortaleza is down. The services were switched to the backup path. Our provider was contacted. 

04-19-2021 10:00 p.m.

04-20-2021 12:00 a.m.

Started: 04-19-2021 10:00 p.m.

Ended: 04-20-2021 12:00 a.m.

AMPATH Engineers will perform improvements in our BGP configuration to enhance security on peers' establishment. During the maintenance window, peers may experience brief downtime. 
The entire maintenance window is reserved. 

04-19-2021 09:58 a.m.

04-19-2021 10:26 a.m.

Started: 04-19-2021 09:58 a.m.

Ended: 04-19-2021 10:26 a.m.

The 100G link between Santiago and São Paulo is down. Our provider was contacted but no reason for the outage was informed. The services were switches to the backup path.

04-16-2021 12:29 p.m.

04-16-2021 02:09 p.m.

Started: 04-16-2021 12:29 p.m.

Ended: 04-16-2021 02:09 p.m.

The 100G link between Santiago and São Paulo is down. Our provider was contacted but no reason for the outage was informed. The services were switches to the backup path.

04-21-2021 10:00 p.m.

04-22-2021 04:00 a.m.

Started: 04-21-2021 10:00 p.m.

Ended: 04-22-2021 04:00 a.m.

Our provider will execute a maintenance window to reconfigure the photonic systems between Argentina and Brazil. The 100G link between Santiago and São Paulo could be impacted by this activity. The services will be switched to the backup path.

04-22-2021 10:00 p.m.

04-23-2021 04:00 a.m.

Started: 04-22-2021 10:00 p.m.

Ended: 04-23-2021 04:00 a.m.

Our provider will execute a maintenance window to reconfigure the photonic systems between Argentina and Brazil. The 100G link between Santiago and São Paulo could be impacted by this activity. The services will be switched to the backup path.

04-20-2021 03:00 a.m.

04-20-2021 08:00 a.m.

Started: 04-20-2021 03:00 a.m.

Ended: 04-20-2021 08:00 a.m.

A scheduled work will be carried out in Colombia, to replace damaged card

04-19-2021 03:00 a.m.

04-19-2021 08:00 a.m.

Started: 04-19-2021 03:00 a.m.

Ended: 04-19-2021 08:00 a.m.

A scheduled work will be carried out in Colombia, to replace damaged card

04-15-2021 11:00 p.m.

04-16-2021 04:00 a.m.

Started: 04-15-2021 11:00 p.m.

Ended: 04-16-2021 04:00 a.m.

Work is required to investigate and resolve high span losses on core network section which is currently erroring, to ensure the continued integrity of the network.

04-13-2021 12:00 a.m.

04-13-2021 06:00 a.m.

Started: 04-13-2021 12:00 a.m.

Ended: 04-13-2021 06:00 a.m.

Work is required to perform infrastructure maintenance on core equipment to ensure the continued integrity of the network.

04-09-2021 10:00 p.m.

04-10-2021 06:00 a.m.

Started: 04-09-2021 10:00 p.m.

Ended: 04-10-2021 06:00 a.m.

The following assets will be unavailable while Vendor engineers perform maintenance. Outages are expected. The entire window is reserved.

04-09-2021 10:00 p.m.

04-10-2021 06:00 a.m.

Started: 04-09-2021 10:00 p.m.

Ended: 04-10-2021 06:00 a.m.

Our provider will execute a maintenance window to reconfigure the photonic systems between Argentina and Brazil. The 100G link between Santiago and São Paulo could be impacted by this activity. The services will be switched to the backup path.

04-08-2021 10:00 p.m.

04-09-2021 06:00 a.m.

Started: 04-08-2021 10:00 p.m.

Ended: 04-09-2021 06:00 a.m.

Our provider will execute a maintenance window to reconfigure the photonic systems between Argentina and Brazil. The 100G link between Santiago and São Paulo could be impacted by this activity. The services will be switched to the backup path.

04-01-2021 09:00 p.m.

04-01-2021 10:00 p.m.

Started: 04-01-2021 09:00 p.m.

Ended: 04-01-2021 10:00 p.m.

The FLR 100Gb link will be unavailable while AMPATH Engineers perform a maintenance. AMPATH Engineers will perform the migration of the FLR 100Gb link to a new switch. Due to the redundancy in place, no outages are expected.

04-01-2021 12:00 a.m.

04-01-2021 02:00 a.m.

Started: 04-01-2021 12:00 a.m.

Ended: 04-01-2021 02:00 a.m.

A new SDN switch will be installed in the AmLight/AMPATH switch fabric to enhance the monitoring capability by adding support to In-band Network Telemetry. During the MW, the link between Miami and Jacksonville (East) will be migrated to this new switch. Due to the redundancy in place, no outages are expected.

04-01-2021 02:06 a.m.

04-01-2021 08:26 a.m.

Started: 04-01-2021 02:06 a.m.

Ended: 04-01-2021 08:26 a.m.

The 10G backup link between Santiago and Miami is down. No services were impacted. Our provider informed the reason for the outage is a fiber cut in Titil, Chile.

03-30-2021 10:00 p.m.

03-30-2021 10:30 p.m.

Started: 03-30-2021 10:00 p.m.

Ended: 03-30-2021 10:30 p.m.

AmLight/AMPATH network engineers in coordination with UPR network engineers will conduct a maintenance window to improve the redundancy on some of the BGP VLANs for Academic and Commodity transit. Only the redundant BGP sessions with UPR will be impacted, no service disruption is expected.

03-24-2021 07:09 a.m.

03-24-2021 03:11 p.m.

Started: 03-24-2021 07:09 a.m.

Ended: 03-24-2021 03:11 p.m.

The 100G link between San Juan and Miami is down. The services were switched to the backup path. Our provider was contacted.

04-07-2021 10:00 p.m.

04-08-2021 06:00 a.m.

Started: 04-07-2021 10:00 p.m.

Ended: 04-08-2021 06:00 a.m.

LANautilus engineers will be working on a maintenace regarding Photonic systems reconfiguration and re equalization.

04-06-2021 10:00 p.m.

04-07-2021 06:00 a.m.

Started: 04-06-2021 10:00 p.m.

Ended: 04-07-2021 06:00 a.m.

LANautilus engineers will be working on a maintenace regarding Photonic systems reconfiguration and re equalization.

04-05-2021 10:00 p.m.

04-06-2021 06:00 a.m.

Started: 04-05-2021 10:00 p.m.

Ended: 04-06-2021 06:00 a.m.

LANautilus engineers will be working on a maintenace regarding Photonic systems reconfiguration and re equalization.

03-31-2021 10:00 p.m.

04-01-2021 06:00 a.m.

Started: 03-31-2021 10:00 p.m.

Ended: 04-01-2021 06:00 a.m.

LANautilus engineers have scheuled a maintenace to work on submarine channel optimization and equalization.

03-30-2021 10:00 p.m.

03-31-2021 06:00 a.m.

Started: 03-30-2021 10:00 p.m.

Ended: 03-31-2021 06:00 a.m.

LANautilus engineers have scheuled a maintenace to work on submarine channel optimization and equalization.

03-29-2021 10:00 p.m.

03-30-2021 06:00 a.m.

Started: 03-29-2021 10:00 p.m.

Ended: 03-30-2021 06:00 a.m.

LANautilus engineers have scheduled a maintenance regarding submarine channel optimization. 

03-18-2021 07:57 a.m.

03-18-2021 11:17 a.m.

Started: 03-18-2021 07:57 a.m.

Ended: 03-18-2021 11:17 a.m.

The 100G link between Santiago and São Paulo is down. The services were switched to the backup path. Our provider was contacted, but the reason for the outage was not informed yet.

03-23-2021 03:00 a.m.

03-23-2021 08:00 a.m.

Started: 03-23-2021 03:00 a.m.

Ended: 03-23-2021 08:00 a.m.

A scheduled work will be carried out in Colombia, to replace damaged card.

03-22-2021 03:00 a.m.

03-22-2021 08:00 a.m.

Started: 03-22-2021 03:00 a.m.

Ended: 03-22-2021 08:00 a.m.

A scheduled work will be carried out in Colombia to replace a damaged card. 

03-11-2021 09:55 a.m.

03-11-2021 09:56 a.m.

Started: 03-11-2021 09:55 a.m.

Ended: 03-11-2021 09:56 a.m.

A link flap occured that resulted in a BFD session flap. The issue is now resolved.

03-09-2021 12:33 p.m.

03-10-2021 01:59 a.m.

Started: 03-09-2021 12:33 p.m.

Ended: 03-10-2021 01:59 a.m.

The listed asset is unavailable. FIU Engineers have been contacted. Updates will be provided when they are available.

03-10-2021 07:00 p.m.

03-11-2021 03:00 a.m.

Started: 03-10-2021 07:00 p.m.

Ended: 03-11-2021 03:00 a.m.

ESnet engineers will be replacing router backbone circuits. 

03-16-2021 08:00 p.m.

03-17-2021 03:00 a.m.

Started: 03-16-2021 08:00 p.m.

Ended: 03-17-2021 03:00 a.m.

ESnet staff will be upgrading the operating system on a router.
The maintenance should take less than 30 minutes during which there may be brief interruptions of traffic
transiting that device, including OSCARs circuits. The whole window is reserved.

02-26-2021 06:00 p.m.

02-26-2021 10:00 p.m.

Started: 02-26-2021 06:00 p.m.

Ended: 02-26-2021 10:00 p.m.

#### This MW had to be cancelled. ####

The AmLight team will execute a Maintenance Window on Feb 26, from 6 pm to 10 pm EST, for Jacksonville’s rack reorganization.

We expect a few short downtimes during the entire MW, affecting the Academic VLANs ending at Internet2. The academic access will be switched to the 10G backup link. The commercial access won't be affected.

03-03-2021 10:00 p.m.

03-04-2021 01:00 a.m.

Started: 03-03-2021 10:00 p.m.

Ended: 03-04-2021 01:00 a.m.

Work is required to replace failing hardware on core equipment, which is currently alarming, to ensure the continued integrity of the network

02-25-2021 10:00 p.m.

02-26-2021 04:00 a.m.

Started: 02-25-2021 10:00 p.m.

Ended: 02-26-2021 04:00 a.m.

The 100G link between Santiago and São Paulo will be down while our provider performs infrastructure maintenance on core equipment to ensure the continued integrity of the network. All services will be switched to a backup path. 

02-10-2021 01:40 p.m.

02-10-2021 01:41 p.m.

Started: 02-10-2021 01:40 p.m.

Ended: 02-10-2021 01:41 p.m.

The 100G link between Santiago and São Paulo flapped briefly. The services were switched to the backup path. Our provider was contacted but the reason for the outage was not informed yet.

02-23-2021 11:00 p.m.

02-24-2021 01:00 a.m.

Started: 02-23-2021 11:00 p.m.

Ended: 02-24-2021 01:00 a.m.

The listed circuit will be unavailable while FLR Engineers test fiber between Titusville and Melbourne

02-03-2021 05:28 p.m.

02-04-2021 03:38 a.m.

Started: 02-03-2021 05:28 p.m.

Ended: 02-04-2021 03:38 a.m.

The East link between Miami and Jacksonville is down. All services were switched to the West link and remain working properly. Our provider informed a fiber cut between Jacksonville FL and Orlando FL (suspect construction related activities are causing this issue).

 

02-13-2021 04:00 a.m.

02-13-2021 09:00 a.m.

Started: 02-13-2021 04:00 a.m.

Ended: 02-13-2021 09:00 a.m.

An emergency work will be carried out in Panama, for OTDR measurements in the segment

02-14-2021 04:00 a.m.

02-14-2021 09:00 a.m.

Started: 02-14-2021 04:00 a.m.

Ended: 02-14-2021 09:00 a.m.

An emergency work will be carried out in Panama, for OTDR measurements in the segment

02-09-2021 07:00 a.m.

02-09-2021 07:30 a.m.

Started: 02-09-2021 07:00 a.m.

Ended: 02-09-2021 07:30 a.m.

LANautilus fiber provider will perform maintenance on the fiber between Chile and Brazil, to replace a suspected network card. 

02-02-2021 10:38 p.m.

02-03-2021 12:28 p.m.

Started: 02-02-2021 10:38 p.m.

Ended: 02-03-2021 12:28 p.m.

The West link between Miami and Jacksonville is down. All services were switched to the East link and remain working properly. Our provider informed a fiber cut due to construction work. No ETR was informed.

02-02-2021 07:29 a.m.

02-05-2021 09:08 a.m.

Started: 02-02-2021 07:29 a.m.

Ended: 02-05-2021 09:08 a.m.

The listed asset is unavailable. LANautilus Engineers have been contacted. Updates will be provided when they are available.

01-29-2021 10:30 p.m.

01-30-2021 12:30 a.m.

Started: 01-29-2021 10:30 p.m.

Ended: 01-30-2021 12:30 a.m.

AmLight/AMPATH will conduct an emergencial maintenance window on the AMPATH Firewall. Due to the redundancy in place, no outage is expected. AMPATH DNS and internal services will be impacted, but no impact is expected to AMPATH connectors.

01-28-2021 01:19 p.m.

01-28-2021 03:09 p.m.

Started: 01-28-2021 01:19 p.m.

Ended: 01-28-2021 03:09 p.m.

The link between Santiago and São Paulo is down. The services were switched to the backup path.  

01-27-2021 12:23 p.m.

01-27-2021 12:24 p.m.

Started: 01-27-2021 12:23 p.m.

Ended: 01-27-2021 12:24 p.m.

Brief outage occured. Updated will be provided when they are available.

01-25-2021 12:15 p.m.

01-26-2021 12:42 p.m.

Started: 01-25-2021 12:15 p.m.

Ended: 01-26-2021 12:42 p.m.

Asset suffered a brief outage. Updates will be provided when they are available.

01-18-2021 11:04 a.m.

01-19-2021 08:45 a.m.

Started: 01-18-2021 11:04 a.m.

Ended: 01-19-2021 08:45 a.m.

The link between Miami and Boca Raton is unstable. The services were switched to the backup path. According to our provider, they are working to repair the fiber.

01-23-2021 12:00 a.m.

01-25-2021 06:00 a.m.

Started: 01-23-2021 12:00 a.m.

Ended: 01-25-2021 06:00 a.m.

Crown Castle Fiber will be conducting required maintenance at one of the links between Miami-BocaRaton for a fiber damage repair. Due to the redundancy in place, no outage is expected.

01-17-2021 12:00 a.m.

01-17-2021 08:00 p.m.

Started: 01-17-2021 12:00 a.m.

Ended: 01-17-2021 08:00 p.m.

Crown Castle Fiber will be conducting required maintenance at one of the links between Miami-BocaRaton for a fiber damage repair. Due to the redundancy in place, no outage is expected.

01-12-2021 01:07 p.m.

01-12-2021 01:12 p.m.

Started: 01-12-2021 01:07 p.m.

Ended: 01-12-2021 01:12 p.m.

The 100G backup link between Miami and Fortaleza went down. No services were impacted. Our provider was contacted but the reason for the outage was not provided yet.

02-01-2021 10:00 p.m.

02-02-2021 12:59 a.m.

Started: 02-01-2021 10:00 p.m.

Ended: 02-02-2021 12:59 a.m.

The Equinix team will perform maintenance on their routers. Some BGP sessions will be down during this activity. The backup sessions will be up and we don't expect any impact on Internet access.

01-25-2021 10:00 p.m.

01-26-2021 12:59 a.m.

Started: 01-25-2021 10:00 p.m.

Ended: 01-26-2021 12:59 a.m.

The Equinix team will perform maintenance on their routers. Some BGP sessions will be down during this activity. The backup sessions will be up and we don't expect any impact on Internet access.

01-13-2021 12:00 a.m.

01-13-2021 06:00 a.m.

Started: 01-13-2021 12:00 a.m.

Ended: 01-13-2021 06:00 a.m.

Vendors will be performing a scheduled fiber maintenance. Outages are expected.

12-29-2020 10:21 a.m.

12-29-2020 02:35 p.m.

Started: 12-29-2020 10:21 a.m.

Ended: 12-29-2020 02:35 p.m.

The backup connection to Internet2 is down. The Academic services continue to use the primary connection and weren't affected. Our provider was contacted.

12-18-2020 11:45 a.m.

12-18-2020 05:00 p.m.

Started: 12-18-2020 11:45 a.m.

Ended: 12-18-2020 05:00 p.m.

AmLight and RNP will be conducting a maintenance window on the SAX's router in Fortaleza to upgrade the equipment to a new hardware with more capacity. Due to the redundancy in place, no disruption is expected on any service.

12-15-2020 06:52 a.m.

12-15-2020 05:13 p.m.

Started: 12-15-2020 06:52 a.m.

Ended: 12-15-2020 05:13 p.m.

The listed asset is currently unavailable. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is pending. Updates will be provided when they are received

12-15-2020 06:00 a.m.

12-15-2020 07:00 a.m.

Started: 12-15-2020 06:00 a.m.

Ended: 12-15-2020 07:00 a.m.

The provider will have Emergency Maintenance in order to identify and fix attenuation in the fiber in Buenos Aires.

Duration of Maintenance (minutes): 60 minutes

Location : Chacarita and Escalada, Buenos Aires, Argentina

12-14-2020 11:00 p.m.

12-15-2020 03:00 a.m.

Started: 12-14-2020 11:00 p.m.

Ended: 12-15-2020 03:00 a.m.

FLR Engineers will be upgrading the Perry, Chiefland and Brooksville, FL optical in-line amplifier sites with a new optical ILA chassis and associated linecards. The following services will be impacted: AtlanticWave 100G wave Miami to Jacksonville, secondary path. Due to the redundancy in place, no outage is expected.

12-08-2020 05:47 a.m.

12-08-2020 08:48 a.m.

Started: 12-08-2020 05:47 a.m.

Ended: 12-08-2020 08:48 a.m.

The 100G link between São Paulo and Fortaleza is down. The services were switched to the backup path. Our provider was contacted but no reason for the outage was informed yet.

12-03-2020 09:58 a.m.

12-03-2020 06:54 p.m.

Started: 12-03-2020 09:58 a.m.

Ended: 12-03-2020 06:54 p.m.

The 10G backup link from Santiago to Miami is down. Our provider has been contacted. The services should not be impacted by this outage.

12-06-2020 12:00 a.m.

12-06-2020 05:00 a.m.

Started: 12-06-2020 12:00 a.m.

Ended: 12-06-2020 05:00 a.m.

Crown Castle will be conducting required maintenance at one of the fibers between Miami and Boca Raton. The services will be switched to the other fiber. No outages are expected.

12-01-2020 01:50 p.m.

12-01-2020 01:51 p.m.

Started: 12-01-2020 01:50 p.m.

Ended: 12-01-2020 01:51 p.m.

The link between Santiago and São Paulo is down. Our provider was contacted. The reason for the outage was not informed yet. The services were switched to the backup path.

12-01-2020 09:41 a.m.

12-01-2020 09:54 a.m.

Started: 12-01-2020 09:41 a.m.

Ended: 12-01-2020 09:54 a.m.

The link between Miami and São Paulo and the link between Fortaleza and São Paulo went down for a couple of minutes. The services were switches to the other side of the ring.

11-26-2020 07:58 a.m.

11-26-2020 08:08 a.m.

Started: 11-26-2020 07:58 a.m.

Ended: 11-26-2020 08:08 a.m.

The link between Santiago and São Paulo is down. Our provider was contacted. The reason for the outage was a hardware failure on their side. The services were switched to the backup path.

11-23-2020 06:00 p.m.

11-26-2020 10:00 a.m.

Started: 11-23-2020 06:00 p.m.

Ended: 11-26-2020 10:00 a.m.

Fiber provider Lumen will be working with the FLR NOC to investigate high span loss on the Tampa to Miami backbone segment between Deem City/South Bay and Moore Haven/Goodno. Outages may occur.

11-23-2020 06:00 p.m.

11-24-2020 10:00 a.m.

Started: 11-23-2020 06:00 p.m.

Ended: 11-24-2020 10:00 a.m.

Fiber provider Lumen will be working with the FLR NOC to investigate high span loss on the Tampa to Miami backbone segment between Deem City/South Bay and Moore Haven/Goodno. Outages may occur.

11-18-2020 12:02 p.m.

11-18-2020 12:50 p.m.

Started: 11-18-2020 12:02 p.m.

Ended: 11-18-2020 12:50 p.m.

The 100G link between São Paulo and Fortaleza is down. The services were switched to the backup path. Our provider was contacted but no reason for the outage was informed yet.

11-17-2020 01:38 p.m.

11-18-2020 01:55 a.m.

Started: 11-17-2020 01:38 p.m.

Ended: 11-18-2020 01:55 a.m.

The 100G link between São Paulo and Fortaleza is down. The services were switched to the backup path. Our provider was contacted but no reason for the outage was informed yet.

11-20-2020 02:00 a.m.

11-21-2020 07:00 a.m.

Started: 11-20-2020 02:00 a.m.

Ended: 11-21-2020 07:00 a.m.

LANautilus is planning a MW at this time. We do not expect any outages.

11-19-2020 10:00 p.m.

11-20-2020 02:00 a.m.

Started: 11-19-2020 10:00 p.m.

Ended: 11-20-2020 02:00 a.m.

The Ampath team will execute a maintenance window at Miami to migrate our switches' management subnet to the FW.

Although the entire window is reserved, we didn’t expect an extended downtime during the migration.

11-13-2020 11:31 a.m.

11-13-2020 06:00 p.m.

Started: 11-13-2020 11:31 a.m.

Ended: 11-13-2020 06:00 p.m.

The 10G backup link from Santiago to Miami is down.  LANautilus Engineers have been contacted. Updates will be provided when they are available.

11-17-2020 12:00 a.m.

11-17-2020 06:00 a.m.

Started: 11-17-2020 12:00 a.m.

Ended: 11-17-2020 06:00 a.m.

Crown Castle Fiber will be conducting required maintenance at one of the links between Miami-BocaRaton for a fiber damage repair. Due to the redundancy in place, no outage is expected.

11-14-2020 10:00 p.m.

11-15-2020 04:00 a.m.

Started: 11-14-2020 10:00 p.m.

Ended: 11-15-2020 04:00 a.m.

The provider will have maintenance to carry out fiber cable work, to improve reliability and network stability.

Duration of Maintenance (minutes): 360 minutes

Location : Junin-Chacabuco, Argentina

11-11-2020 07:27 a.m.

11-11-2020 01:16 p.m.

Started: 11-11-2020 07:27 a.m.

Ended: 11-11-2020 01:16 p.m.

The link between Santiago and São Paulo is down. Our provider was contacted. The services were switched to the backup path.

11-13-2020 10:00 p.m.

11-14-2020 02:00 a.m.

Started: 11-13-2020 10:00 p.m.

Ended: 11-14-2020 02:00 a.m.

The Ampath team will execute a maintenance window at Miami to migrate all flows from the trunk between SW01 and SW02 to the trunk between SW04 and SW05. 

Although the entire window is reserved, we didn’t expect an extended downtime during the migration.

11-19-2020 05:00 p.m.

11-20-2020 08:00 p.m.

Started: 11-19-2020 05:00 p.m.

Ended: 11-20-2020 08:00 p.m.

The Equinix team will perform maintenance on their routers. Some BGP sessions will be down during this activity. The backup sessions will be up and we don't expect any impact on Internet access.

11-05-2020 11:03 a.m.

11-06-2020 12:09 a.m.

Started: 11-05-2020 11:03 a.m.

Ended: 11-06-2020 12:09 a.m.

The primary link between AmLight and Internet2 for Academic Access went down. Our provider was contacted.  All services were switched to the backup path.

11-17-2020 08:00 p.m.

11-18-2020 01:00 a.m.

Started: 11-17-2020 08:00 p.m.

Ended: 11-18-2020 01:00 a.m.

The Equinix team will perform maintenance on their routers. Some BGP sessions will be down during this activity. The backup sessions will be up and we don't expect any impact on Internet access.

11-03-2020 04:06 a.m.

11-03-2020 09:13 a.m.

Started: 11-03-2020 04:06 a.m.

Ended: 11-03-2020 09:13 a.m.

The link between Santiago and São Paulo is flapping. Our provider was contacted. The services were switched to the backup path.

10-25-2020 08:00 a.m.

10-30-2020 06:04 a.m.

Started: 10-25-2020 08:00 a.m.

Ended: 10-30-2020 06:04 a.m.

The peers with Tenet and UbuntuNet are down. The problem is being investigated.

Update 2020-10-26 07:48 ET: According to Tenet and UbuntuNet peers, the fault is related to a local issue (fiber issue).

Update 2020-10-28 15:15 ET: According to Tenet and UbuntuNet peers, the ETA is tomorrow (29/Oct/2020)

10-29-2020 06:00 a.m.

10-29-2020 08:00 a.m.

Started: 10-29-2020 06:00 a.m.

Ended: 10-29-2020 08:00 a.m.

The link between Santiago and São Paulo will be down during a maintenance window at Buenos Aires that will be executed by our provider to fix a fiber attenuation. The services will be switched to the backup path.

10-22-2020 07:03 a.m.

10-22-2020 07:28 a.m.

Started: 10-22-2020 07:03 a.m.

Ended: 10-22-2020 07:28 a.m.

The link between Santiago and São Paulo is down. The services were switched to the other side of the ring. Our provider was contacted. 

10-20-2020 10:08 a.m.

10-20-2020 01:08 p.m.

Started: 10-20-2020 10:08 a.m.

Ended: 10-20-2020 01:08 p.m.

The Monet link between Boca Raton and Miami is unstable. The services were switched to the backup path. Our provider was contacted.

10-20-2020 09:29 a.m.

10-20-2020 09:30 a.m.

Started: 10-20-2020 09:29 a.m.

Ended: 10-20-2020 09:30 a.m.

The 10G link between Miami and São Paulo and the 100G link between São Paulo and Santiago went down for a minute today. The services were switched to the backup path. Our provider was contacted but the reason for the outage was not informed yet.

10-09-2020 11:24 a.m.

10-09-2020 11:32 a.m.

Started: 10-09-2020 11:24 a.m.

Ended: 10-09-2020 11:32 a.m.

The backup link between Miami and Santiago went down for a couple of minutes. Our provider was contacted but no reason for the outage was informed yet.

10-08-2020 12:30 p.m.

10-08-2020 09:06 p.m.

Started: 10-08-2020 12:30 p.m.

Ended: 10-08-2020 09:06 p.m.

The link between Santiago and São Paulo were flapping. All services were switched to the backup path. 

10-08-2020 04:50 p.m.

10-08-2020 04:50 p.m.

Started: 10-08-2020 04:50 p.m.

Ended: 10-08-2020 04:50 p.m.

The 100G link between Santiago and Panama flapped briefly. The services were switched to the backup path. 

10-07-2020 08:19 p.m.

10-08-2020 10:07 p.m.

Started: 10-07-2020 08:19 p.m.

Ended: 10-08-2020 10:07 p.m.

The 10G backup link from Santiago to Miami is down. The primary is up and stable. No services are impacted. Our provider was contacted but the reason for the outage was not informed yet.

10-07-2020 12:00 a.m.

10-07-2020 04:00 a.m.

Started: 10-07-2020 12:00 a.m.

Ended: 10-07-2020 04:00 a.m.

The LANautilus team will execute a maintenance window that will impact the 10G backup link between Santiago and Miami. No impacts are expected.

10-06-2020 07:27 a.m.

10-06-2020 07:28 a.m.

Started: 10-06-2020 07:27 a.m.

Ended: 10-06-2020 07:28 a.m.

The link between Miami and San Juan went down for a minute. The services were switched to the other side of the ring during the outage. Our provider was contacted but no reason for the outage was found yet.

10-09-2020 10:00 p.m.

10-10-2020 02:00 a.m.

Started: 10-09-2020 10:00 p.m.

Ended: 10-10-2020 02:00 a.m.

AmLight team will execute a Maintenance Window for migrating the VLANs from MIA-MI1-SW02’s eth1/11 (MCT02) to use OpenFlow.

10-01-2020 11:22 a.m.

10-01-2020 10:18 p.m.

Started: 10-01-2020 11:22 a.m.

Ended: 10-01-2020 10:18 p.m.

The backup link between Miami and Jacksonville is down. Our provider informed the reason for the outage is probably a fiber cut.

The services are stable using the primary link. 

09-25-2020 03:09 p.m.

09-25-2020 03:09 p.m.

Started: 09-25-2020 03:09 p.m.

Ended: 09-25-2020 03:09 p.m.

The 100G link between Santiago and Panama flapped. The services were switched to the backup path. 

09-25-2020 02:38 p.m.

09-25-2020 02:38 p.m.

Started: 09-25-2020 02:38 p.m.

Ended: 09-25-2020 02:38 p.m.

The 100G link between Miami and San Juan flapped. The services were switched to the backup path. 

09-25-2020 01:13 p.m.

09-25-2020 05:48 p.m.

Started: 09-25-2020 01:13 p.m.

Ended: 09-25-2020 05:48 p.m.

The 10G backup link from Santiago to Miami is down. The primary is up and stable. No services are impacted. Our provider was contacted but the reason for the outage was not informed yet.

09-24-2020 02:55 p.m.

09-24-2020 02:57 p.m.

Started: 09-24-2020 02:55 p.m.

Ended: 09-24-2020 02:57 p.m.

The backup link for Academic Access to Internet2 went down for a few minutes. The primary link was stable during this time and no service was impacted. The reason for the outage is pending.

09-24-2020 02:36 p.m.

09-24-2020 02:38 p.m.

Started: 09-24-2020 02:36 p.m.

Ended: 09-24-2020 02:38 p.m.

The 10G backup link from Santiago to Miami flapped. Our provider was contacted but the reason for the outage was not informed yet.

09-30-2020 11:00 p.m.

10-01-2020 05:00 a.m.

Started: 09-30-2020 11:00 p.m.

Ended: 10-01-2020 05:00 a.m.

The LANautilus team will execute a maintenance window that will impact the links below. The services will be switched to the other side of the ring. No impacts are expected.

- 10G link - Santiago x Miami

- 100G link - Parana x Santiago

09-23-2020 08:00 p.m.

09-24-2020 04:00 a.m.

Started: 09-23-2020 08:00 p.m.

Ended: 09-24-2020 04:00 a.m.

The Equinix team will perform maintenance on their routers. Some BGP sessions will be down during this activity. The backup sessions will be up and we don't expect any impact on Internet access.

09-19-2020 06:00 a.m.

09-19-2020 10:00 a.m.

Started: 09-19-2020 06:00 a.m.

Ended: 09-19-2020 10:00 a.m.

The LANautilus team will execute a maintenance window that will impact the links below. The services will be switched to the other side of the ring. No impacts are expected.

- 10G link - Santiago x Miami

- 100G link - Parana x Santiago

09-16-2020 09:32 a.m.

09-16-2020 09:39 a.m.

Started: 09-16-2020 09:32 a.m.

Ended: 09-16-2020 09:39 a.m.

The 100G Monet link between Miami and São Paulo was flapping for a couple of minutes. The provider was contacted but the reason for the outage was not informed yet. All services were switched to the backup path.

09-16-2020 08:00 p.m.

09-17-2020 04:00 a.m.

Started: 09-16-2020 08:00 p.m.

Ended: 09-17-2020 04:00 a.m.

The Equinix team will perform maintenance on their routers. Some BGP sessions will be down during this activity. The backup sessions will be up and we don't expect any impact on Internet access.

09-14-2020 11:12 a.m.

09-14-2020 11:22 a.m.

Started: 09-14-2020 11:12 a.m.

Ended: 09-14-2020 11:22 a.m.

The 100G link between Fortaleza and Miami went down for a couple of minutes. No information about the reason for the outage was provided by the provider yet.

08-26-2020 11:06 a.m.

08-26-2020 11:29 a.m.

Started: 08-26-2020 11:06 a.m.

Ended: 08-26-2020 11:29 a.m.

We faced an outage on the 100G link between Sao Paulo and Santiago. The link provider was contacted to verify the issue, which is still under investigation (the link normalized at 11:30am EST)

08-13-2020 02:39 a.m.

08-13-2020 01:56 p.m.

Started: 08-13-2020 02:39 a.m.

Ended: 08-13-2020 01:56 p.m.

The 10G backup link from Santiago to Miami is down. The reason is a fiber cut in Chile. Field technicians are working on repairs.

08-10-2020 03:23 p.m.

08-10-2020 09:56 p.m.

Started: 08-10-2020 03:23 p.m.

Ended: 08-10-2020 09:56 p.m.

The link between Panamá and Santiago is down. The provider was informed but no estimated time to return was informed yet. All VLANs with backup paths were switched to the other side of the ring.

08-10-2020 02:55 p.m.

08-10-2020 03:17 p.m.

Started: 08-10-2020 02:55 p.m.

Ended: 08-10-2020 03:17 p.m.

The link between Miami and Fortaleza flapped during some minutes today. The services are stable now. No further outages are expected. Our provider was contacted but no reason for the outage was informed until now. 

08-10-2020 11:00 p.m.

08-11-2020 02:01 a.m.

Started: 08-10-2020 11:00 p.m.

Ended: 08-11-2020 02:01 a.m.

The provider will have maintenance to migrate the backhaul between Miami and Boca Raton to a new network, to improve reliability and network stability.

Duration of Maintenance (minutes): the entire time slot is reserved

Location : Boca Raton and Miami, FL

08-15-2020 10:00 p.m.

08-16-2020 04:00 a.m.

Started: 08-15-2020 10:00 p.m.

Ended: 08-16-2020 04:00 a.m.

AmLight team will execute a Maintenance Window for the MX204 RT05 Commissioning Phase 2 – Migrate Connectors.

BGP flaps are expected during the activity. 

Although the entire window is reserved, we didn’t expect an extended downtime during the migration.

07-24-2020 11:00 p.m.

07-25-2020 05:00 a.m.

Started: 07-24-2020 11:00 p.m.

Ended: 07-25-2020 05:00 a.m.

The provider will have maintenance to perform traffic affecting work in order to rectify a fault in the network, to improve reliability and network stability.

Duration of Maintenance (minutes): 360 minutes

Location : BUENOS AIRES, Argentina

07-20-2020 11:07 a.m.

07-20-2020 11:12 a.m.

Started: 07-20-2020 11:07 a.m.

Ended: 07-20-2020 11:12 a.m.

The link between Santiago and São Paulo flapped for a few minutes. The services were switched to another path.

07-14-2020 02:15 p.m.

07-14-2020 04:30 p.m.

Started: 07-14-2020 02:15 p.m.

Ended: 07-14-2020 04:30 p.m.

The AmLight team will execute a maintenance window on the Internet2 100G to provide more capacity and reliability to the network. We expect short flaps on the link between AMPATH and Internet2. All VLANs with backup paths will be switched to the other side of the ring.

07-10-2020 02:00 p.m.

07-10-2020 03:30 p.m.

Started: 07-10-2020 02:00 p.m.

Ended: 07-10-2020 03:30 p.m.

The RNP team will execute an emergency maintenance window to replace a failure card at São Paulo.

During this period, the Monet link between Boca Raton and São Paulo will be down. All VLANs will be automatically switched to the Pacific link. No other impact is expected.

07-03-2020 08:17 a.m.

07-03-2020 08:21 a.m.

Started: 07-03-2020 08:17 a.m.

Ended: 07-03-2020 08:21 a.m.

The connection between São Paulo and Miami flapped due to a terrestrial fiber issue between Santos and São Paulo. The services were switched to another path. 

07-02-2020 03:00 a.m.

07-02-2020 05:00 a.m.

Started: 07-02-2020 03:00 a.m.

Ended: 07-02-2020 05:00 a.m.

The service provider will execute a maintenance window to replace faulty hardware. The link between Santiago and São Paulo must suffer flaps during the activity. All services with backup path will be automatically switched to it. 

06-30-2020 01:00 a.m.

06-30-2020 03:00 a.m.

Started: 06-30-2020 01:00 a.m.

Ended: 06-30-2020 03:00 a.m.

The service provider will execute a maintenance window to perform a migration of aerial segments on Balboa, Panama. The link between Santiago and Miami must suffer flaps during the activity. All services with backup path will be automatically switched to it. 

06-22-2020 05:00 a.m.

06-22-2020 05:17 a.m.

Started: 06-22-2020 05:00 a.m.

Ended: 06-22-2020 05:17 a.m.

The AmLight team will execute a maintenance window on the AndesLight3 switch at Santiago to provide more flexibility to OpenFlow. We expect flaps on the link between Santiago and São Paulo. All VLANs with backup paths will be switched to the other side of the ring. 

06-26-2020 11:00 p.m.

06-27-2020 03:00 a.m.

Started: 06-26-2020 11:00 p.m.

Ended: 06-27-2020 03:00 a.m.

The AmLight network team is working to improve the network with more capacity, resilance and better power consumption and has scheduled a maintenance window (MW). During the MW, AmLight network team will migrate the some BGP sessions to a new router, specially the following users: TENET, Anycast, UPR, UWI, B-Root, UVI, RedClara, FLR, NWS, AURA, QRADAR, CENIT, CANARIE, ESNET, STRI, ALMA, Internet2, REUNA/JAPAN, RNP, RouteViews. For those users who will have the BGP session migrated, there will be a BGP flap during the maintenance. However, due to the redundancy in place at AMPATH and AmLight, users won’t be impacted. More information will be provided as soons as the maintanence is completed.

Original Ticket-ID: CHG0043329

06-12-2020 11:16 a.m.

06-12-2020 07:03 p.m.

Started: 06-12-2020 11:16 a.m.

Ended: 06-12-2020 07:03 p.m.

The 100G connection between Santiago and Panama is down. All services with redundancy were switched to the other side of the ring. No ETR informed yet. 

06-12-2020 11:00 p.m.

06-13-2020 12:00 a.m.

Started: 06-12-2020 11:00 p.m.

Ended: 06-13-2020 12:00 a.m.

AmLight/AMPATH network team will be performing a software upgrade in Juniper router RT04 to fix bugs on the system. Due to the redundancy in place, no impact is expected.

Original Ticket-ID: CHG004324

06-19-2020 11:00 p.m.

06-20-2020 02:00 a.m.

Started: 06-19-2020 11:00 p.m.

Ended: 06-20-2020 02:00 a.m.

The AmLight network team is working to improve the network with more capacity, resilance and better power consumption and has scheduled a maintenance window (MW). During the MW, AmLight network team will migrate the BGP sessions of FL-IX and Seabone to another router. Due to the redundancy in place at AMPATH and AmLight, users won’t be impacted. More information will be provided as soons as the maintanence is completed.

Original Ticket-ID: CHG004322

06-10-2020 02:49 p.m.

06-11-2020 03:06 p.m.

Started: 06-10-2020 02:49 p.m.

Ended: 06-11-2020 03:06 p.m.

The 100G connection with Internet2 is down, due to a failure between Orlando and Titusville. No estimated time of recovery was provided yet. 

06-23-2020 11:00 p.m.

06-24-2020 05:00 a.m.

Started: 06-23-2020 11:00 p.m.

Ended: 06-24-2020 05:00 a.m.

There will be a maintenance window between São Paulo and Miami (10G backup). No impacts are foreseen since all services will continue to use the main path.  

06-29-2020 11:00 p.m.

06-30-2020 05:00 a.m.

Started: 06-29-2020 11:00 p.m.

Ended: 06-30-2020 05:00 a.m.

The provider will have maintenance to replace a provisional fiber cable to a definitive one, to improve reliability and network stability.

Duration of Maintenance (minutes): 360 minutes

Location: BUENOS AIRES, Argentina

Note: Backup MW. The main MW will occur on Jun 25. 

06-25-2020 11:00 p.m.

06-26-2020 05:00 a.m.

Started: 06-25-2020 11:00 p.m.

Ended: 06-26-2020 05:00 a.m.

The provider will have maintenance to replace a provisional fiber cable to a definitive one, to improve reliability and network stability.

Duration of Maintenance (minutes): 360 minutes

Location : BUENOS AIRES, Argentina

06-18-2020 11:00 p.m.

06-19-2020 03:00 a.m.

Started: 06-18-2020 11:00 p.m.

Ended: 06-19-2020 03:00 a.m.

There will be a maintenance between Orlando and Jacksonville, FL, that could impact the access of all users to the Academic Network, using Internet2 connection.

06-08-2020 09:34 a.m.

06-08-2020 09:32 p.m.

Started: 06-08-2020 09:34 a.m.

Ended: 06-08-2020 09:32 p.m.

A fiber cut between Miami and Boca Raton is impacting the connection between Miami and São Paulo and Miami to South Africa.

The dark fiber operator is working on the issue. No ETR was provided. 

06-13-2020 12:00 a.m.

06-13-2020 03:00 a.m.

Started: 06-13-2020 12:00 a.m.

Ended: 06-13-2020 03:00 a.m.

The AmLight network team is working to improve the network with more capacity, resilance and better power consumption and has scheduled a maintenance window (MW). During the MW, AmLight network team will migrate the BGP sessions of FIU and ANSP to another router. Due to the redundancy in place at AMPATH and AmLight, users won’t be impacted. More information will be provided as soons as the maintanence is completed.

Original Ticket-ID: CHG0043156

06-10-2020 11:00 p.m.

06-11-2020 02:00 a.m.

Started: 06-10-2020 11:00 p.m.

Ended: 06-11-2020 02:00 a.m.

The AmLight network team is working to improve the network with more capacity, resilance and better power consumption and has scheduled a maintenance window (MW). During the MW, AmLight network team will migrate internal services (e.g. DNS) to another router. Due to the redundancy in place at AMPATH and AmLight, users won’t be impacted. More information will be provided as soons as the maintanence is completed.

Original Ticket-ID: CHG0043135

 

06-02-2020 11:00 p.m.

06-03-2020 02:00 a.m.

Started: 06-02-2020 11:00 p.m.

Ended: 06-03-2020 02:00 a.m.

The AmLight network team is working to improve the network with more capacity, resilance and better power consumption and has scheduled a maintenance window (MW). During the MW, AmLight network team will migrate internal services to another router. Due to the redundancy in place at AMPATH and AmLight, users won’t be impacted. More information will be provided as soons as the maintanence is completed.

Original Ticket-ID: CHG0043031

06-05-2020 12:00 a.m.

06-05-2020 06:00 a.m.

Started: 06-05-2020 12:00 a.m.

Ended: 06-05-2020 06:00 a.m.

The AmLight network team received a maintenance window request from FLR service provider related to the 100Gb link between AMPATH/AmLight and Internet2. The work is expected to take four hours, but the entire six hour window is reserved. 

If the work is not completed within the window, a second window is reserved for Tuesday, June 9, between midnight and 6:00am EDT.

Original Ticket-ID: FLR200529

05-29-2020 11:00 p.m.

05-30-2020 02:00 a.m.

Started: 05-29-2020 11:00 p.m.

Ended: 05-30-2020 02:00 a.m.

The AmLight network team is working to improve the network with more capacity, resilance and better power consumption and has scheduled a maintenance. Due to the redundancy in place at AMPATH and AmLight, users won’t be impacted. More information will be provided as soons as the maintanence is completed.

Original Ticket-ID: CHG0042974

06-09-2020 03:00 a.m.

06-09-2020 09:00 a.m.

Started: 06-09-2020 03:00 a.m.

Ended: 06-09-2020 09:00 a.m.

The provider will have maintenance to replace a provisional fiber cable to a definitive one, to improve reliability and network stability.

Duration of Maintenance (minutes): 360 minutes

Location : BUENOS AIRES, Argentina

06-05-2020 03:00 a.m.

06-08-2020 12:04 p.m.

Started: 06-05-2020 03:00 a.m.

Ended: 06-08-2020 12:04 p.m.

The provider will have maintenance to replace a provisional fiber cable to a definitive one, to improve reliability and network stability.

Duration of Maintenance (minutes): 360 minutes

Location : BUENOS AIRES, Argentina

05-22-2020 02:47 p.m.

05-22-2020 03:42 p.m.

Started: 05-22-2020 02:47 p.m.

Ended: 05-22-2020 03:42 p.m.

The 10G link between Sao Paulo and Miami was flapping.

05-21-2020 12:23 p.m.

05-21-2020 06:40 p.m.

Started: 05-21-2020 12:23 p.m.

Ended: 05-21-2020 06:40 p.m.

The 10G link between Sao Paulo and Miami are down. LANautilus was already contacted. 

05-28-2020 12:00 a.m.

05-28-2020 02:00 a.m.

Started: 05-28-2020 12:00 a.m.

Ended: 05-28-2020 02:00 a.m.

FL-IX will execute a Maintenance Window to upgrade their switches' OS. The Commodity traffic will be switched automatically to other IX. 

05-19-2020 01:04 a.m.

05-19-2020 07:04 a.m.

Started: 05-19-2020 01:04 a.m.

Ended: 05-19-2020 07:04 a.m.

We faced an outage on the 100G link between Fortaleza and Sao Paulo.

04-24-2020 04:20 p.m.

05-21-2020 01:31 p.m.

Started: 04-24-2020 04:20 p.m.

Ended: 05-21-2020 01:31 p.m.

We faced a fiber cut in the connection from Miami to Boca. Local engineers were engaged.

04-20-2020 05:00 a.m.

04-20-2020 10:00 a.m.

Started: 04-20-2020 05:00 a.m.

Ended: 04-20-2020 10:00 a.m.

Dummy ticket - Multiple flaps affecting the link between San Juan and Parana City. Users will backup services will be redirected

04-22-2020 01:00 a.m.

04-22-2020 06:33 p.m.

Started: 04-22-2020 01:00 a.m.

Ended: 04-22-2020 06:33 p.m.

A fiber cut on CrownCastle fiber is affecting the connectivity from Boca Raton to Miami.