Domains affected:
AmLight - UPR
ESNet
RedCLARA
Vera Rubin Observatory
Services affected:
Sub-services affected:
100G - MIA - SJU
Ticket ID: T00000402
Started: Sept. 3, 2024, 1:17 p.m.
Ended: Sept. 5, 2024, 9:09 a.m.
Description:
The listed asset is currently suffering from an outage. Provider has been contacted. Backup services are being utilized.
Notes:
Ticket Logs
Service status: Outage
Action date: Sept. 3, 2024, 6:27 p.m.
Notes:
The issue is a network event in Jacksonville. The provider is currently investigating. No ETR or RFO is given.
Service status: Outage
Action date: Sept. 4, 2024, 8:53 a.m.
Notes:
The fiber teams are currently working on a fiber cut in Jacksonville. No ETR as of yet.
Service status: In Process
Action date: Sept. 5, 2024, 3:30 a.m.
Notes:
The listed asset is now available. The provider was replacing fiber ends in Jacksonville, Florida. Official RFO is pending.
Service status: No Issues
Action date: Sept. 5, 2024, 9:09 a.m.
Notes:
The listed asset's official RFO was a fiber cut in Jacksonville, Florida.