Services Status

Sub-services Impacted:

• 100G - MIA - JAX - Secondary

Status: Planned

Action Date: Nov. 18, 2026, 3 a.m.

Current Status Information: In Process

The provider is conducting a maintenance activity to troubleshoot a degrading light condition on the fiber.

Start: November 18th 2026 3:00 UTC

End: November 18th 2026 5:00 UTC

Estimated Downtime: 2 hrs

Service Impact: None expected; backup paths are in place.

Sub-services Impacted:

• 100G - SCL - SAO

Status: Planned

Action Date: Nov. 17, 2026, 5 a.m.

Current Status Information: In Process

The provider is conducting emergency maintenance to perform migration of internal channels.

Start: November 17 2026 05:00 UTC

End: November 17 2026 15:00 UTC

Estimated Downtime: 30 minutes

Service Impact: None expected.

A backup window of November 18 5:00 UTC to November 18 15:00 UTC is reserved if needed.

Sub-services Impacted:

• 100G - SAO - FTZ

• 400G - SAO - BUE

Status: Planned

Action Date: Nov. 18, 2026, 1 a.m.

Current Status Information: In Process

The provider is conducting maintenance for an optical cable replacement.

Start: November 18 2026 01:00 UTC

End: November 18 2026 11:00 UTC

Estimated Downtime: 10 hours

Service Impact: None expected.

Sub-services Impacted:

• 100G - MIA - JAX - Secondary

Status: Planned

Action Date: Nov. 12, 2026, 4 a.m.

Current Status Information: Completed

The provider is conducting a maintenance activity to move fiber cables in anticipation for local construction.

Start: November 12th 2026 4:00 UTC

End: November 12th 2026 10:00 UTC

Estimated Downtime: 6 hrs

Service Impact: None expected; backup paths are in place.

A backup window on November 13th 04:00 - 10:00 UTC has been reserved if necessary.