Services Status

Sub-services Impacted:

• ESnet

Status: Outage

Current Status Information: Outage

ESNET is experiencing a hardware issue, and is actively working to resolve the instability. 

Start: May 20th 2026 06:57:09 UTC

End: No ETA is available at this time. Esnet is currently awaiting shipment of the required hardware to the site.

Service Impact: All EVCs that use this connection as an endpoint are down.

Sub-services Impacted:

• 100G - MIA - JAX - Secondary

Status: Planned

Action Date: May 21, 2026, 2 a.m.

Current Status Information: In Process

The provider is conducting an urgent maintenance to avoid the potential for a prime-time failure. 

Start: May 21 2026 02:00 UTC

End: May 21 2026 04:00 UTC

Estimated Duration of Maintenance: 2 Hours

Service Impact: None expected; backup paths are in place.

Sub-services Impacted:

• 200G - FTZ - BCT

Status: Planned

Action Date: May 27, 2026, 3 a.m.

Current Status Information: In Process

The provider is conducting a maintance window for network optimization.

Start: May 27 2026 03:00 UTC

End: May 27 2026 9:00 UTC

Estimated Duration of Maintenance: 30 Mins

Sub-services Impacted:

• 100G - MIA - JAX - Secondary

Status: Planned

Action Date: June 12, 2026, 4 a.m.

Current Status Information: In Process

The provider is conducting a maintance window to relocate fiber cables to accommodate for road construction.

Start: June 12 2026 04:00 UTC

End: June 12 2026 10:00 UTC

Estimated Duration of Maintenance: 6 Hours

Service Impact: None expected; backup paths are in place.

A backup window from June 19th 2026 04:00 UTC to June 19th 2026 10:00 UTC is reserved if necessary.

Sub-services Impacted:

• 100G - SCL - SAO

Status: Planned

Action Date: June 2, 2026, 3 a.m.

Current Status Information: In Process

The provider is conducting a maintance window to improve network performance. 

Start: June 02 2026 03:00 UTC

End: June 02 2026 11:00 UTC

Estimated Duration of Maintenance: 8 Hours

Service Impact: None expected; backup paths are in place.

A backup window from June 3rd 2026 03:00 UTC to June 3rd 2026 11:00 UTC is reserved if necessary.

Sub-services Impacted:

• 100G - SCL - SAO

Status: Planned

Action Date: May 20, 2026, 3 a.m.

Current Status Information: Completed

The provider is conducting a maintance window to improve network performance. 

Start: May 20th 2026 03:00 UTC

End: May 20th 2026 11:00 UTC

Estimated Duration of Maintenance: 8 Hours

Service Impact: None expected; backup paths are in place.

A backup window from May 21th 2026 03:00 UTC to May 21th 2026 14:00 UTC is reserved if necessary.

Sub-services Impacted:

• 100G - FTZ - MIA

• 200G - BCT - MIA

Status: Planned

Action Date: June 13, 2026, 4 a.m.

Current Status Information: In Process

The provider is conducting urgent and mandatory cable relocation.

Start: June 13th 2026 04:00 UTC

End: June 13th 2026 22:00 UTC

Estimated Duration of Maintenance: 12 Hours

Service Impact: None expected; backup paths are in place.

Sub-services Impacted:

• 100G - MIA - JAX - Secondary

Status: Planned

Action Date: May 20, 2026, 4 a.m.

Current Status Information: Completed

Fiber cables will be moved to accommodate FDoT road construction between Brooksville and Tampa.

Start: May 20th 2026 04:00 UTC

End: May 20th 2026 10:00 UTC

Estimated Duration of Maintenance: 6 Hours

Service Impact: None; backup paths are in place.