Services Status

Sub-services Impacted:

• 100G - FTZ - MIA

Status: Outage

Current Status Information: Outage

UPDATE (Feb. 26 23:59 UTC): The link is back online and stable. An RFO is undetermined and we will continue to monitor the link.

This link is unstable and we are currently working with the provider to recover this link between Fortaleza and Miami. There is currently no reason for outage or estimated time for repair. Updates will be provided as they are received.

Start: Feb. 26 2026 06:27 UTC

End: Feb. 26 2026 23:59 UTC

Impact: None expected. Backup paths are in place.

Sub-services Impacted:

• 200G - BCT - MIA

Status: Planned

Action Date: March 11, 2026, 4 a.m.

Current Status Information: In Process

The provider will be conducting a low risk power maintenance on its power systems in Boca Raton, FL. Although no impact for this circuit is expected, this maintenance is deemed potentially service affecting.

Start: March 11th 2026 03:00 UTC

End: March 11th 2026 10:00 UTC

Service Impact: None expected; backup paths are in place in case of outage.

Sub-services Impacted:

• 100G - FTZ - MIA

Status: Planned

Action Date: Feb. 28, 2026, 5 a.m.

Current Status Information: Completed

The provider will be conducting mandatory fiber maintenance in Miami, FL.

Start: February 28th 2026 05:00 UTC

End: March 1st 2026 01:00 UTC

Estimated Duration of Maintenance: 20 Hours (Estimated 0 minutes of downtime)

Service Impact: None expected

Sub-services Impacted:

• 200G - BCT - MIA

Status: Planned

Action Date: Feb. 28, 2026, 5 a.m.

Current Status Information: Completed

The provider will be conducting maintenance for mandatory cable relocation.

Start: February 28th 2026 05:00 UTC

End: March 1st 2026 01:00 UTC

Estimated Duration of Maintenance: Up to 20 Hours

Service Impact: None expected; backup paths are in place.

Sub-services Impacted:

• Crown Castle Dark Fiber - Shortest Path

Status: Planned

Action Date: Feb. 25, 2026, 5 a.m.

Current Status Information: Completed

The provider will be conducting maintenance for routine splicing. Although no impact for this circuit is expected, this maintenance is deemed potentially service affecting.

Start: February 25th 2026 05:00 UTC

End: February 27th 2026 11:00 UTC

Estimated Duration of Maintenance: 3 days

Service Impact: None expected; backup paths are in place in case of outage.

Sub-services Impacted:

• 100G - MIA - JAX - Primary

Status: Planned

Action Date: March 3, 2026, 5 a.m.

Current Status Information: In Process

The provider will be conducting maintenance to replace fiber cables between Orlando and DeLeon Springs.

Start: March 3rd 2026 05:00 UTC

End: March 3rd 2026 11:00 UTC

Estimated Duration of Maintenance: 5 Hours

Service Impact: None expected; backup paths are in place.

A backup window from March 4th 2026 05:00 UTC to March 4th 2026 11:00 UTC is reserved if necessary.

Sub-services Impacted:

• 100G - MIA - JAX - Secondary

Status: Planned

Action Date: Feb. 25, 2026, 5 a.m.

Current Status Information: Completed

The provider will be conducting maintenance to move fiber cables to accommodate Florida DoT construction.

Start: February 25th 2026 05:00 UTC

End: February 25th 2026 11:00 UTC

Estimated Duration of Maintenance: 5 Hours

Service Impact: None expected; backup paths are in place.

A backup window from February 26th 2026 05:00 UTC to February 26th 2026 11:00 UTC is reserved if necessary.