Services Status

Sub-services Impacted:

• 100G - MIA - JAX - Secondary

Status: Planned

Action Date: Nov. 12, 2026, 4 a.m.

Current Status Information: In Process

The provider is conducting a maintenance activity to move fiber cables in anticipation for local construction.

Start: November 12th 2026 4:00 UTC

End: November 12th 2026 10:00 UTC

Estimated Downtime: 6 hrs

Service Impact: None expected; backup paths are in place.

A backup window on November 13th 04:00 - 10:00 UTC has been reserved if necessary.

Sub-services Impacted:

• 100G - SCL - SAO

Status: Planned

Action Date: Oct. 21, 2026, 5 a.m.

Current Status Information: In Process

The provider is conducting a maintenance activity to perform hardware replacement in Rosario, Argentina for network improvement.

Start: October 21st 2026 5:00 UTC

End: October 21st 2026 15:00 UTC

Estimated Downtime: 10 hrs

Service Impact: None expected; backup paths are in place.

A backup window from October 22nd 5:00 - 15:00 UTC hasbeen reserved if necessary.

Sub-services Impacted:

• 100G - FTZ - MIA

• 100G - MIA - SJU

• 100G - SJU - PTY

Status: Planned

Action Date: Oct. 13, 2026, 1 p.m.

Current Status Information: In Process

The provider is conducting a maintenance activity during the following window:

Start: October 13th 2026 13:00 UTC

End: October 13th 2026 15:00 UTC

Estimated Downtime: 5 hrs

Service Impact: Potential for service isolation in San Juan, Puerto Rico. Services may be impacted.

Sub-services Impacted:

• 100G - SCL - PTY

Status: Planned

Action Date: Oct. 27, 2026, 10 a.m.

Current Status Information: In Process

The provider is conducting a maintenance activity to improve link performance and address degradation issues.

Start: October 27th 2026 10:00 UTC

End: October 27th 2026 15:00 UTC

Estimated Downtime: 5 hrs

Service Impact: None expected; backup paths are in place.

Sub-services Impacted:

• 100G - FTZ - MIA

Status: Planned

Action Date: Oct. 14, 2026, 4 a.m.

Current Status Information: In Process

The provider is conducting an emergency planned work due to channel optimization. 

Start: October 14th 2026 04:00 UTC

End: October 14th 2026 08:00 UTC

Estimated Downtime: 4hrs

Service Impact: None expected; backup paths are in place.