Services Status

Sub-services Impacted:

• 200G - SAO - BCT

Status: Outage

Current Status Information: No Issues

Brief outage. RFO undetermined

Sub-services Impacted:

• 100G - SCL - PTY

Status: Outage

Current Status Information: No Issues

Mulitple flaps between Panama and Chile. Awaiting RFO

Sub-services Impacted:

• 100G - SCL - BUE

Status: Outage

Current Status Information: No Issues

Outage was due to a fiber cut. Services restored

Sub-services Impacted:

• 100G-SAO-BUE

Status: Outage

Current Status Information: No Issues

There is currently a fiber cut in Argentina. A technician will be on site. ETR is 6 hours. Backup services are eing utilized.

Sub-services Impacted:

• 100G - MIA - SJU

• 100G - SJU - PTY

Status: Outage

Current Status Information: No Issues

Our datacenter provider in San Juan executed a power maintenance that impacted all our devices. This resulted in some VLANs being switched to their backup paths. The VLANs with a unique path went down. 

At 07:10 am EST, the VLANs were recovered. 

Currently, we are running with only the primary power source. The secondary power source is offline. We are working with the datacenter provider to recover the secondary power source as soon as possible.