Services Status

Sub-services Impacted:

• 100G - JAX - ATL

Status: Outage

Current Status Information: Outage

The circuit vendor reviewed remote light level testing and suspects damage is located on a 216 count cable in Monticello, GA. Splicing and Construction Teams have been engaged, and technicians are expected to arrive on site at approximately 19:30 UTC. Upon arrival, crews will begin visual identification of the damaged cable segment as well as additional light level measurements. Additional updates will be provided as they are received.

Start: February 24th 2026 16:34 UTC
End: Ongoing

Sub-services Impacted:

• 100G - FTZ - MIA

Status: Planned

Action Date: Feb. 28, 2026, 5 a.m.

Current Status Information: In Process

The provider will be conducting mandatory fiber maintenance in Miami, FL.

Start: February 28th 2026 05:00 UTC

End: March 1st 2026 01:00 UTC

Estimated Duration of Maintenance: 20 Hours (Estimated 0 minutes of downtime)

Service Impact: None expected

Sub-services Impacted:

• 200G - BCT - MIA

Status: Planned

Action Date: Feb. 28, 2026, 5 a.m.

Current Status Information: In Process

The provider will be conducting maintenance for mandatory cable relocation.

Start: February 28th 2026 05:00 UTC

End: March 1st 2026 01:00 UTC

Estimated Duration of Maintenance: Up to 20 Hours

Service Impact: None expected; backup paths are in place.

Sub-services Impacted:

• Crown Castle Dark Fiber - Shortest Path

Status: Planned

Action Date: Feb. 25, 2026, 5 a.m.

Current Status Information: In Process

The provider will be conducting maintenance for routine splicing. Although no impact for this circuit is expected, this maintenance is deemed potentially service affecting.

Start: February 25th 2026 05:00 UTC

End: February 27th 2026 11:00 UTC

Estimated Duration of Maintenance: 3 days

Service Impact: None expected; backup paths are in place in case of outage.

Sub-services Impacted:

• 100G - FTZ - MIA

Status: Planned

Action Date: Feb. 24, 2026, 5 a.m.

Current Status Information: In Process

UPDATE: Due to difficulties on site, these tasks are delayed and the maintenance window has been extended until February 25th 2026 13:00 UTC.
The provider will be conducting maintenance to replace submarine fiber cables in St Croix, Puerto Rico.

Start: February 24th 2026 05:00 UTC

End: February 24th 2026 13:00 UTC

Estimated Duration of Maintenance: 4 Hours

Service Impact: None expected; backup paths are in place.

A backup window from February 25th 2026 05:00 UTC to February 25th 2026 13:00 UTC is reserved if necessary.

Sub-services Impacted:

• 100G - MIA - JAX - Primary

Status: Planned

Action Date: March 3, 2026, 5 a.m.

Current Status Information: In Process

The provider will be conducting maintenance to replace fiber cables between Orlando and DeLeon Springs.

Start: March 3rd 2026 05:00 UTC

End: March 3rd 2026 11:00 UTC

Estimated Duration of Maintenance: 5 Hours

Service Impact: None expected; backup paths are in place.

A backup window from March 4th 2026 05:00 UTC to March 4th 2026 11:00 UTC is reserved if necessary.

Sub-services Impacted:

• 100G - MIA - JAX - Secondary

Status: Planned

Action Date: Feb. 25, 2026, 5 a.m.

Current Status Information: In Process

The provider will be conducting maintenance to move fiber cables to accommodate Florida DoT construction.

Start: February 25th 2026 05:00 UTC

End: February 25th 2026 11:00 UTC

Estimated Duration of Maintenance: 5 Hours

Service Impact: None expected; backup paths are in place.

A backup window from February 26th 2026 05:00 UTC to February 26th 2026 11:00 UTC is reserved if necessary.