Services Status

Sub-services Impacted:

• 100G - SAO - FTZ

Status: Planned

Action Date: Oct. 2, 2026, 5 a.m.

Current Status Information: In Process

The provider is conducting a mandatory software upgrade. No impact is expected, but the circuits are at risk.

Start: October 2th 2026 05:00 UTC

End: October 2th 2026 011:00 UTC

Estimated Downtime: None

Service Impact: None expected; backup paths are in place.

Sub-services Impacted:

• 100G - SAO - FTZ

Status: Planned

Action Date: Oct. 7, 2026, 5 a.m.

Current Status Information: In Process

The provider is conducting a mandatory software upgrade. No impact is expected, but the circuits are at risk.

Start: October 7th 2026 05:00 UTC

End: October 7th 2026 011:00 UTC

Estimated Downtime: None

Service Impact: None expected; backup paths are in place.

Sub-services Impacted:

• 100G - SAO - FTZ

Status: Planned

Action Date: Oct. 6, 2026, 5 a.m.

Current Status Information: In Process

The provider is conducting a mandatory software upgrade. No impact is expected, but the circuits are at risk.

Start: October 6th 2026 05:00 UTC

End: October 6th 2026 011:00 UTC

Estimated Downtime: None

Service Impact: None expected; backup paths are in place.

Sub-services Impacted:

• 100G - SJU - PTY

Status: Planned

Action Date: Oct. 1, 2026, 5 a.m.

Current Status Information: In Process

The provider is conducting a mandatory software upgrade. No impact is expected, but the circuits are at risk.

Start: October 1st 2026 05:00 UTC

End: October 1st 2026 011:00 UTC

Estimated Downtime: None

Service Impact: None expected; backup paths are in place.

Sub-services Impacted:

• 400G - SAO - BUE

Status: Planned

Action Date: Sept. 30, 2026, 3 a.m.

Current Status Information: In Process

The provider is conducting a mandatory main optica cable repair. 

Start: September 30 2026 03:00 UTC

End: September 30 2026 11:00 UTC

Estimated Downtime: 8hrs

Service Impact: None expected; backup paths are in place.

Sub-services Impacted:

• 100G - MIA - JAX - Primary

Status: Planned

Action Date: Oct. 1, 2026, 4 a.m.

Current Status Information: In Process

The provider is conducting maintenance to relocate fiber cables between Jacksonville and St. Augustine to accommodate future Florida DoT road construction projects

Start: October 1 2026 04:00 UTC

End: October 1 2026 10:00 UTC

Estimated Downtime: None

Service Impact: None expected; backup paths are in place.