Services Status

Sub-services Impacted:

• 100G - MIA - JAX - Primary

• 100G - MIA - JAX - Secondary

Status: Planned

Action Date: Aug. 13, 2026, 10 p.m.

Current Status Information: In Process

The provider is conducting a maintance window with AMPATH to migrate connections between Jacksonville, FL and Miami, FL

Start: August 13 2026 22:00 UTC

End: August 14 2026 06:00 UTC

Estimated Duration of Maintenance: 8 Hours

Service Impact: None expected; backup paths are in place.

Sub-services Impacted:

• 100G - SAO - FTZ

• 400G - SAO - BUE

Status: Planned

Action Date: Aug. 17, 2026, 3 p.m.

Current Status Information: In Process

The provider is conducting a maintenance window to perform repairs related to fiber degradation.

Start: August 17 2026 15:00 UTC

End: August 17 2026 17:00 UTC

Estimated Duration of Maintenance: 4 Hours

Service Impact: None expected; backup paths are in place.

Sub-services Impacted:

• 100G - SCL - SAO

Status: Planned

Action Date: Aug. 13, 2026, 3 a.m.

Current Status Information: In Process

The provider is conducting a maintenance window in Escalada, Buenos Aires to improve service stability and optimize service operations.

Start: August 13 2026 03:00 UTC

End: August 13 2026 08:00 UTC

Estimated Duration of Maintenance: 4 Hours

Service Impact: None expected; backup paths are in place.

Sub-services Impacted:

• 100G - SCL - SAO

Status: Planned

Action Date: Aug. 11, 2026, 1 a.m.

Current Status Information: In Process

The provider is conducting a mandatory maintance window to perform a hardware replacement for network improvement.

Start: August 11 2026 01:00 UTC

End: August 11 2026 11:00 UTC

Estimated Duration of Maintenance: 10 Hours

Service Impact: None expected; backup paths are in place.

A backup window from August 12 2026 01:00 UTC to August 12 2026 11:00 UTC is reserved if necessary.