Service Status History

The listed asset is undergoing a mandatory maintenance to repair fibers along the subsea cables.

The listed asset is currently suffering an outage. Our provider has been contacted. Backup services are being utilized.

The listed asset is suffering an outage. We are contacting the provider and are awaiting updates.

A maintenance window for one of Ampath/AmLight's commodity internet service providers for interface physical cleaning will exist. Due to the redundancy in place, no outage is expected.

Multiple flaps affecting the link between San Juan and Panama. 

The listed asset is currently suffering an outage. Provider has been contacted. Updates will be provided as they come.

The listed asset is suffering an outage. Backup services are being utilized. Provider is being contacted for updates.

The listed asset is currently suffering from an outage. Provider has been contacted. Backup services are being utilized.

The listed asset has suffered instability and flapped within the given time. Our provider is being contacted for an RFO.

The listed asset is currently suffering an outage. Provider has been contacted and updates will be given as they come.

The listed asset is currently suffering an outage. Provider has been contacted. Updates will be provided as they come. Backup services are being utilized.

Our provider will be working on the provided asset for Route Optimization. Backup services will be utilized.

The AmLight team will execute a maintenance window on the JAX-LUM-SW01 switch for a physical migration. Due to the redundancy in place, no outage is expected.

CHG0079382

We faced a brief outage on the 100G link between MIA and SJU.

We are facing an outage on the 100G link between SAO and SCL.

The listed asset is down and the provider has been contacted.

The listed asset is down and the provider has been contacted. The RFO and ETR is unknown at this time.

CHG0077044 AMPATH: Upgrading Santiago PoP - MW 3/3

AMPATH Engineers will remove legacy devices in Santiago and install the next generation of equipment. During these maintenance windows, we expect network services to face minimal outages when moving physical connections. 

CHG0077044 AMPATH: Upgrading Santiago PoP - MW 3/3

AMPATH Engineers will remove legacy devices in Santiago and install the next generation of equipment. During these maintenance windows, we expect network services to face minimal outages when moving physical connections. 

CHG0077043 AMPATH: Upgrading Santiago PoP - MW 2/3

AMPATH Engineers will remove legacy devices in Santiago and install the next generation of equipment. During these maintenance windows, we expect network services to face minimal outages when moving physical connections. 

CHG0077043 AMPATH: Upgrading Santiago PoP - MW 2/3

AMPATH Engineers will remove legacy devices in Santiago and install the next generation of equipment. During these maintenance windows, we expect network services to face minimal outages when moving physical connections. 

Maintenance CHG0077041 - AMPATH: Upgrading Santiago PoP - MW 1/3

AMPATH Engineers will remove legacy devices in Santiago and install the next generation of equipment. During these maintenance windows, we expect network services to face minimal outages when moving physical connections. 

Maintenance CHG0077041 - AMPATH: Upgrading Santiago PoP - MW 1/3

AMPATH Engineers will remove legacy devices in Santiago and install the next generation of equipment. During these maintenance windows, we expect network services to face minimal outages when moving physical connections. 

The listed asset is suffering a fiber cut between Chile and Argentina. ETR is not yet given but technicians are dispatched. Backup services are utilized.

We are facing an outage on the 100G link between Panama and Chile.

The listed asset is currently suffering an outage. The provider has been contacted and updates are awaiting.

The provider team on the listed asset will perform maintenance to take OTDR traces. Backup services will be utilized.

An outage is currently affecting the listed assets. Provider is being contacted. Updates will be provided as they come.

An outage is currently affecting the listed assets. Updates will be given after the provider gives more information.

The AMPATH/AmLight team will migrate the Boca Raton rack. Increased latency is expected for certain connectors. The entire window is reserved.

The AMPATH/AmLight team will migrate the Boca Raton rack. Increased latency is expected for certain connectors. The entire window is reserved.

Work will be done on the circuit BocaRaton - SaoPaulo (Monet) to change the frequencies of the transponders. The circuit will be impacted, but backup services will be utilized. The entire window is reserved. This is a backup maintenance window to be used if the original window fails to be executed successfully under CHG0070789.

Work will be done on the circuit BocaRaton - SaoPaulo (Monet) to change the frequencies of the transponders. The circuit will be impacted, but backup services will be utilized. The entire window is reserved.

Optical backbone is currently down. Main link is online and stable. Awaiting response from fiber provider.

CHG0070365 - AMPATH Physical migration FIU035WMI2CRPNN - There will be a Maintenance Window on one of Ampath/AmLight's Commodity Internet service providers for a physical migration. Impact is expected, the backup services will be utilized.

CHG0070365 - AMPATH Physical migration FIU035WMI2CRPNN - There will be a Maintenance Window on one of Ampath/AmLight's Commodity Internet service providers for a physical migration. Impact is expected, the backup services will be utilized.

CHG0070365 - AMPATH Physical migration FIU035WMI2CRPNN - There will be a Maintenance Window on one of Ampath/AmLight's Commodity Internet service providers for a physical migration. Impact is expected, the backup services will be utilized.

CHG0070368 - MW AMPATH Physical migration FIU035WMI2CRPNN - There will be a Maintenance Window on one of Ampath/AmLight's Commodity Internet service providers for a physical migration. Impact is expected, the backup services will be utilized.

CHG0070368 - MW AMPATH Physical migration FIU035WMI2CRPNN - There will be a Maintenance Window on one of Ampath/AmLight's Commodity Internet service providers for a physical migration. Impact is expected, the backup services will be utilized.

CHG0070368 - MW AMPATH Physical migration FIU035WMI2CRPNN - There will be a Maintenance Window on one of Ampath/AmLight's Commodity Internet service providers for a physical migration. Impact is expected, the backup services will be utilized.

CHG0070368 - MW AMPATH Physical migration FIU035WMI2CRPNN - There will be a Maintenance Window on one of Ampath/AmLight's Commodity Internet service providers for a physical migration. Impact is expected, the backup services will be utilized.

CHG0070368 - MW AMPATH Physical migration FIU035WMI2CRPNN - There will be a Maintenance Window on one of Ampath/AmLight's Commodity Internet service providers for a physical migration. Impact is expected, the backup services will be utilized.

CHG0070368 - MW AMPATH Physical migration FIU035WMI2CRPNN - There will be a Maintenance Window on one of Ampath/AmLight's Commodity Internet service providers for a physical migration. Impact is expected, the backup services will be utilized.

CHG0070368 - MW AMPATH Physical migration FIU035WMI2CRPNN - There will be a Maintenance Window on one of Ampath/AmLight's Commodity Internet service providers for a physical migration. Impact is expected, the backup services will be utilized.

Work will be done on the circuit to change the frequencies of the transponders. The circuit will be impacted, but backup services will be utilized. The entire window is reserved.

The 100G link between Santiago and São Paulo is down. The services with redundancy were switched to their backup paths.

Our provider informed the reason for the outage was a fault in their environment between Chile and Argentina.

The listed asset is currently suffering an outage. Our provider has been contacted and no RFO or ETR is given as of yet. WIll update as details come.

The listed backup asset is currently suffering an outage. The provider has been contacted. Main link is stable and working as of now.

The listed asset is unavailable. The provider has been contacted for an investigation. Updates will be provided as they come.

The listed primary asset is currently down. The backup link is now being used. Updates will be provided by our provider as they come.

A major fiber event took place on the listed asset and the provider is assessing the damage. No ETR as of yet. Updates will be given as they come.

A major fiber event took place on the listed asset and the provider is assessing the damage. No ETR as of yet. Updates will be given as they come.

FLR is currently investigating a fiber cut and work to solve it is underway. No ETR as of yet.

An ongoing outage is currently affecting the listed asset. We are reaching out to our provider.

 The link (FIU035WMI2CRPNN) between Miami and San Juan is DOWN.

INC0135621:59 Outage - AMPATH Provider LANautilus FIU035WMI2CRPNN

An ongoing outage is occuring on the listed asset due to a fiber cut. Backup services are being utilized. Updates will be provided when available. 

INC0134794:59 Outage - AMPATH Provider LANautilus FIU035WMI2CRPNN. We contacted LANautilus for RFO.

An outage is ongoing for the listed assets. Updates will be provided.

The AmLight team will execute a planned maintenance window to enable OESS' orchestration of the services on FOR-LAN-SW02 and FOR-ACB-SW01.

Short outages are expected on services with an endpoint in Fortaleza. The entire window is reserved. 

The AmLight team will execute a planned maintenance window to enable OESS' orchestration of the services on FOR-LAN-SW02 and FOR-ACB-SW01.

Short outages are expected on services with an endpoint in Fortaleza. The entire window is reserved. 

The AmLight team will execute a planned maintenance window to enable OESS' orchestration of the services on FOR-LAN-SW02 and FOR-ACB-SW01.

Short outages are expected on services with an endpoint in Fortaleza. The entire window is reserved. 

The AmLight team will execute a planned maintenance window to enable OESS' orchestration of the services on FOR-LAN-SW02 and FOR-ACB-SW01.

Short outages are expected on services with an endpoint in Fortaleza. The entire window is reserved. 

CHG0066221  - Migrate the FIU033 Link from the Brocade to the new Noviflow SAO-SP4-SW04 (which will be commissioned on the MW)

An ongoing outage is affecting the listed asset due to a hardware failure. No ETR is given at this time.

The AMPATH team will be doing to migrate and maintain some FLR VLANs. Services may be impacted.

The AMPATH team will be doing to migrate and maintain some FLR VLANs. Services may be impacted.

The AMPATH team will be doing to migrate and maintain some FLR VLANs. Services may be impacted.

The AmLight team will execute a planned maintenance window to update the configuration of FOR-LAN-SW02 and FOR-ACB-SW01 to prepare them for orchestration by OESS 2.0.12. 

No outages are expected, although the entire window is reserved. 

The AMPATH team needs to do a migration inside the RedClara OOB network. OOB access may be impacted during the MW.

The AMPATH team needs to do a migration inside the RedClara OOB network. OOB access may be impacted during the MW.

The AMPATH team needs to do a migration inside the RedClara OOB network. OOB access may be impacted during the MW.

The AMPATH team needs to do a migration inside the RedClara OOB network. OOB access may be impacted during the MW.

The AMPATH team needs to do a migration inside the RedClara OOB network. OOB access may be impacted during the MW.

The AMPATH team needs to do a migration inside the RedClara OOB network. OOB access may be impacted during the MW.

The AMPATH team needs to do a migration inside the RedClara OOB network. OOB access may be impacted during the MW.

The listed asset is currently suffering from an outage. Updates will be provided as they come.

The listed asset is currently suffering from an outage. Updates will be provided as they come.

The listed asset is currently suffering from an outage. Updates will be provided as they come.

The listed asset is unavailable. The provider is currently investigating for an RFO. Backup services will be utilized.

The listed asset is unavailable. The provider is currently investigating for an RFO. Backup services will be utilized.

The listed asset is unavailable. The provider is currently investigating for an RFO. Backup services will be utilized.

The provider needs to carry out work on a damaged fiber to ensure nominal service. Backup services will be utilized.

Fiber cable work is needed to ensure the integrity of the links. Backup services will be utilized.

Fiber cable work is needed to ensure the integrity of the links. Backup services will be utilized.

A failed card is currently causing an outage. Technicians are moving to replace the card. No ETR as of yet. Backup services are being utilized.

The AMPATH team needs to work on a reconfiguration. Backup services will be utilized.

The AMPATH team needs to work on a reconfiguration. Backup services will be utilized.

The listed asset is currently suffering from an outage. Updates will be provided. Backup services are being utilized.

The listed asset is currently suffering an outage. AMPATH engineers are actively investigating. Updates will be provided as they come.

The listed asset is currently suffering an outage. AMPATH engineers are actively investigating. Updates will be provided as they come.

The listed asset is currently suffering an outage. Backup services will be utilized. Updates will be provided as they come.

The listed asset is currently sufffering a fiber cut. ETR is 21:45 UTC. Backup services are being utilized.

The 100G link via Monet is down. The services were switched to their backup paths. Our provider was already contacted but no reason for outage was informed yet.

The listed asset is currently suffering an outage. Backup services are being utilized. Updates will be provided.

Our provider needs to perform maintenance on the listed asset to replace a damaged fiber.

Our provider needs to perform maintenance on the listed asset to replace a damaged fiber.

An outage for the listed asset is currently ongoing. Primary services are utilized, but investigations are actively going on. Our provider has been contacted.

The listed assets will be undergoing maintenance for reconfiguration. Backup services will be utilized.

The listed assets will be undergoing maintenance for reconfiguration. Backup services will be utilized.

The listed assets will be undergoing maintenance for reconfiguration. Backup services will be utilized.

The listed assets will be undergoing maintenance for reconfiguration. Backup services will be utilized.

The 100G backup link between Miami and Jacksonville is down. Our provider was contacted. A planned maintenance window was supposed to finish at 6 am EST, but we continue to see our link down. This ticket will be updated as soon as we get more information from our provider. 

The services are up and using the primary path. 

The 100G backup link between Miami and Jacksonville is down. Our provider was contacted. A planned maintenance window was supposed to finish at 6 am EST, but we continue to see our link down. This ticket will be updated as soon as we get more information from our provider. 

The services are up and using the primary path. 

The 100G backup link between Miami and Jacksonville is down. Our provider was contacted. A planned maintenance window was supposed to finish at 6 am EST, but we continue to see our link down. This ticket will be updated as soon as we get more information from our provider. 

The services are up and using the primary path. 

The listed asset will undergo a maintenance.

The listed asset is currently suffering from an outage. Updates will be provided as they come. Backup services are being utilized.

The listed asset is suffering instability. Updates will be provided as they come. Backup services are being utilized.

The listed asset is currently having availability issues. Backup services are being utilized. Updates will be provided as they come.

The listed asset will undergo maintenance to clear degradation. Backup services will be utilized.

The listed asset will undergo a maintenance to clear degradation. Backup services will be utilized.

The listed asset is currently having an ongoing outage. Backup services are being utilized. Updates will be provided as they come.

An outage is currently ongoing with the listed asset. Updates will be provided as they come.

The AmLight team is working on installing a new programmable switch in the environment. Backup services will be utilized. 

The AmLight team is working on installing a new programmable switch in the environment. Backup services will be utilized. 

The 100G link between São Paulo and Santiago is unstable. The services were switched to their backup paths. Our provider was contacted.

The 100G link between San Juan and Miami is down. The services were switched to their backup path. 

The 100G link between Santiago and São Paulo had a flap. The services were switched to the backup path.

The 100G link between Santiago and São Paulo flapped for some seconds. The services were switched to their backup paths. Our provider was contacted. 

The AmLight team will execute a maintenance window to migrate the link FIU035WMI2CRPNN (100G link between SanJuan and Miami) to a new device in Miami.
 
Outages are anticipated during the migration, and the entire window is reserved. Services with redundancy will be switched to the backup path.

Our provider will execute a maintenance window for a hardware replacement on a submarine segment. Work is required to maintain the stability of the network. The links below will be affected. The services with a backup path will be switched to the other side of the ring.

100G link between Santiago and Panama City

10G link between Santiago and Miami

Our provider will execute a maintenance window for a hardware replacement on a submarine segment. Work is required to maintain the stability of the network. The links below will be affected. The services with a backup path will be switched to the other side of the ring.

100G link between Santiago and Panama City

10G link between Santiago and Miami

Our provider will execute a maintenance window for a hardware replacement on a submarine segment. Work is required to maintain the stability of the network. The links below will be affected. The services with a backup path will be switched to the other side of the ring.

100G link between Santiago and Panama City

10G link between Santiago and Miami

Our provider will execute a maintenance window for a hardware replacement on a submarine segment. Work is required to maintain the stability of the network. The links below will be affected. The services with a backup path will be switched to the other side of the ring.

100G link between Santiago and Panama City

10G link between Santiago and Miami

The listed asset is currently suffering an outage. Backup services are being utilized. Engineers have been contacted and updates will be provided as they come.

The 100G link between Santiago and Panama is down. Our provider was contacted. The services were switched to their backup paths.

The listed asset has suffered a brief outage. Updates will be provided as they arrive.

The listed asset suffered a brief outage. AMPATH engineers are investigating.

The listed asset was briefly unavailable. LANautilus Engineers have been contacted to investigate. Updates on the link brief outages will be provided as they come.

The listed asset was briefly unavailable. LANautilus Engineers have been contacted to investigate. Updates on the link brief outages will be provided as they come.

The 100G link between Santiago and São Paulo went down. Our provider was contacted. The services with a backup path had their paths switched. 

The FLR optical backbone is down between Miami and Tampa. The fiber provider has been contacted.

Emergency maintenance by the vendor needs to be done, and a small outage is expected. Backup services will be utilized.

Our provider needs to work on a hardware replacement for the submarine segment. Backup services will be utilized.

Our provider needs to work on a hardware replacement for the submarine segment. Backup services will be utilized.

Our provider needs to work on a hardware replacement for the submarine segment. Backup services will be utilized.

Our provider needs to work on a hardware replacement for the submarine segment. Backup services will be utilized.

Our provider needs to work on a hardware replacement for the submarine segment. Backup services will be utilized.

The Miami to Tampa optical backbone is now down between Miami and South Bay. Backup services are being utilized and the fiber provider has been notified.

The FLR optical backbone circuit between Miami and Tampa is down.

Affected services include:
FLRnet Tampa-Miami 100G MPLS backbone
FLRnet Miami flex node to Tampa core node connection
City of Boca Raton secondary FLR connection
University of Miami secondary FLR connection
Ampath secondary FLR connection to TPA
Awave 100G wave Miami to Jacksonville, secondary path
FIU to NWRDC VLAN 2 L2VPN
FL-IX Tampa peering connection

The FLR optical backbone circuit between Miami and Tampa is down.

Affected services include:
FLRnet Tampa-Miami 100G MPLS backbone
FLRnet Miami flex node to Tampa core node connection
City of Boca Raton secondary FLR connection
University of Miami secondary FLR connection
Ampath secondary FLR connection to TPA
Awave 100G wave Miami to Jacksonville, secondary path
FIU to NWRDC VLAN 2 L2VPN
FL-IX Tampa peering connection

The FLR optical backbone circuit between Miami and Tampa is down.

Affected services include:
FLRnet Tampa-Miami 100G MPLS backbone
FLRnet Miami flex node to Tampa core node connection
City of Boca Raton secondary FLR connection
University of Miami secondary FLR connection
Ampath secondary FLR connection to TPA
Awave 100G wave Miami to Jacksonville, secondary path
FIU to NWRDC VLAN 2 L2VPN
FL-IX Tampa peering connection

The listed assets are currently suffering an outage. Backup services are being utilized. Will update when more information is available.

The listed asset is currently suffering an outage. It has been reported there is a fiber break. Backup services are being utilized.

The 100G between Santiago and São Paulo is down. The services were switched to the backup path. Our provider was contacted. 

The listed asset is currently experiencing an outage. The backup links are being used.

The listed asset is currently experiencing an outage. The backup links are being used.

The listed asset is currently experiencing an outage. The backup links are being used.

The 100G link between Santiago and São Paulo is down. The services were switched to the backup path. Our provider was already contacted. Updates will be provided when they are available.

The listed asset is recently suffered a brief outage. Engineers have been contacted.

The AmLight team will execute a Maintenance Window to migrate the link 100G-SCL-SAO (also known as FIU033) to new equipment at Santiago.

AmLight/AMPATH is aware of the Apache Zero-Day Log4j vulnerability, first reported publicly on December 9, 2021, as well as subsequent log4j vulnerabilities. To date, AmLight/AMPATH has observed no Indicators of Compromise (IOC) in either our network infrastructure or supporting systems. AmLight/AMPATH is proactively monitoring, investigating, and responding to threats that may impact the Academic/Commodity network. In addition, we are working closely with our connectors, vendors, and service providers to identify the potential impact and to ensure their organizations have initiated containment, investigations, and mitigation plans addressing this vulnerability and any other potential cyber threat.

AmLight/AMPATH is aware of the Apache Zero-Day Log4j vulnerability, first reported publicly on December 9, 2021, as well as subsequent log4j vulnerabilities. To date, AmLight/AMPATH has observed no Indicators of Compromise (IOC) in either our network infrastructure or supporting systems. AmLight/AMPATH is proactively monitoring, investigating, and responding to threats that may impact the Academic/Commodity network. In addition, we are working closely with our connectors, vendors, and service providers to identify the potential impact and to ensure their organizations have initiated containment, investigations, and mitigation plans addressing this vulnerability and any other potential cyber threat.

AmLight/AMPATH is aware of the Apache Zero-Day Log4j vulnerability, first reported publicly on December 9, 2021, as well as subsequent log4j vulnerabilities. To date, AmLight/AMPATH has observed no Indicators of Compromise (IOC) in either our network infrastructure or supporting systems. AmLight/AMPATH is proactively monitoring, investigating, and responding to threats that may impact the Academic/Commodity network. In addition, we are working closely with our connectors, vendors, and service providers to identify the potential impact and to ensure their organizations have initiated containment, investigations, and mitigation plans addressing this vulnerability and any other potential cyber threat.

AmLight/AMPATH is aware of the Apache Zero-Day Log4j vulnerability, first reported publicly on December 9, 2021, as well as subsequent log4j vulnerabilities. To date, AmLight/AMPATH has observed no Indicators of Compromise (IOC) in either our network infrastructure or supporting systems. AmLight/AMPATH is proactively monitoring, investigating, and responding to threats that may impact the Academic/Commodity network. In addition, we are working closely with our connectors, vendors, and service providers to identify the potential impact and to ensure their organizations have initiated containment, investigations, and mitigation plans addressing this vulnerability and any other potential cyber threat.

AmLight/AMPATH is aware of the Apache Zero-Day Log4j vulnerability, first reported publicly on December 9, 2021, as well as subsequent log4j vulnerabilities. To date, AmLight/AMPATH has observed no Indicators of Compromise (IOC) in either our network infrastructure or supporting systems. AmLight/AMPATH is proactively monitoring, investigating, and responding to threats that may impact the Academic/Commodity network. In addition, we are working closely with our connectors, vendors, and service providers to identify the potential impact and to ensure their organizations have initiated containment, investigations, and mitigation plans addressing this vulnerability and any other potential cyber threat.

AmLight/AMPATH is aware of the Apache Zero-Day Log4j vulnerability, first reported publicly on December 9, 2021, as well as subsequent log4j vulnerabilities. To date, AmLight/AMPATH has observed no Indicators of Compromise (IOC) in either our network infrastructure or supporting systems. AmLight/AMPATH is proactively monitoring, investigating, and responding to threats that may impact the Academic/Commodity network. In addition, we are working closely with our connectors, vendors, and service providers to identify the potential impact and to ensure their organizations have initiated containment, investigations, and mitigation plans addressing this vulnerability and any other potential cyber threat.

AmLight/AMPATH is aware of the Apache Zero-Day Log4j vulnerability, first reported publicly on December 9, 2021, as well as subsequent log4j vulnerabilities. To date, AmLight/AMPATH has observed no Indicators of Compromise (IOC) in either our network infrastructure or supporting systems. AmLight/AMPATH is proactively monitoring, investigating, and responding to threats that may impact the Academic/Commodity network. In addition, we are working closely with our connectors, vendors, and service providers to identify the potential impact and to ensure their organizations have initiated containment, investigations, and mitigation plans addressing this vulnerability and any other potential cyber threat.

Our providers need to perform maintenance to replace faulty hardware. Backup services will be utilized.

The listed asset is currently suffering an outage. Backup services are being utilized.

LUMEN engineers need to perform maintenance. 

LUMEN engineers need to perform maintenance. 

LUMEN engineers need to perform maintenance. 

Our provider needs to perform infrastructure maintenance. Backup services will be utilized.

The specified link is currently suffering an outage. Backup services are currently being utilized. Updates will be provided.

The specified link is currently suffering an outage. Backup services are currently being utilized. Updates will be provided.

Our provider needs to perform traffic affecting work in order to rectify a fault. Backup services will be utilized.

Our provider needs to perform traffic affecting work in order to rectify a fault. Backup services will be utilized.

Our provider needs to perform infrastructure maintenance on the devices to ensure integrity of the network. Backup services will be utilized.

The listed asset is currently unavailable. Backup services are currently being utilized. Updates will be provided as they come.

Work needs to be completed on the link in order to move the service from a current card to a new one. Backup services will be utilized.

Loss of connectivity was detected between Santiago - La Serena. The main link is down. The issue is under investigation. 

An essential network maintenance must take place on the link. Backup services will be used.

The AmLight team will be executing a maintenance on both jacksonville links. They will be performing a system upgrade. A short downtime is expected when services are switched to the backup.

There will be a maintenance to cover cable work. There is no expected service outage.

The listed asset is unavailable, and suffering a major outage. We are moving services to backup links. LANautilus Engineers have been contacted. Updates will be provided when they are available.

The listed asset is unavailable, and suffering a major outage. We are moving services to backup links. LANautilus Engineers have been contacted. Updates will be provided when they are available.

Our provider is currently going to perform hardware replacements in the environment. 

Our provider is currently going to perform hardware replacements in the environment. 

Our provider is currently going to perform hardware replacements in the environment. 

Our provider is currently going to perform hardware replacements in the environment. 

The listed link was suffering a brief outage. Will update with more details as received.

The 100G link between Santiago and Panama City is down. The services were migrated to the backup path. Our provider was contacted, but no reason for the outage was informed yet.

A brief outage in the link has occured. Further updates will be provided.

AmLight network team will perform a maintenance window in Boca Raton to replace a switch. Due to the redundance in place, no outage is expected other than a few flaps due to the path change process.

Our provider is reserving a maintenance window to replace fiber optics. Affected service may include the link in this ticket.

The asset listed will be unavailable during the maintenance window. 

The asset listed will be unavailable during the maintenance window. 

The listed is currently unavailable. Engineers have been dispatched and updates will be provided.

Our provider will execute a maintenance window in order to identify and fix attenuation in a fiber segment in Buenos Aires.

The 100G link between Santiago and São Paulo will be impacted. The services will be switched to the backup path.

This is a backup maintenance window. The main activity will be on July 13th. 

Our provider will execute a maintenance window in order to identify and fix attenuation in a fiber segment in Buenos Aires.

The 100G link between Santiago and São Paulo will be impacted. The services will be switched to the backup path.

The link between Santiago and São Paulo flapped for a few minutes. The services were switched to another path. Our provider was contacted but the reason for the outage was not informed yet.

The 100G between Santiago and São Paulo flapped for a couple of seconds. The services were switched to the backup path. Our provider was contacted but the reason for the outage was not informed yet.

Our provider is scheduling a maintenance in order to identify and fix attenuation. 

Our provider is scheduling a maintenance in order to identify and fix attenuation. 

Our provider needs to complete an emergency maintenance that requires replacing failed hardware. 

The 100G link between Santiago and São Paulo is down. The services were switched to their backup path. 

Our provider informed us the outage was caused due to hardware failure in their environment in Santos/Brazil.

Work is required to perform infrastructure maintenance on core equipment.

The affected listed below will be unavailable as the vendor maintenance . An outage is expected but the entire maintenance window is reserved.

The affected listed below will be unavailable as the vendor maintenance . An outage is expected but the entire maintenance window is reserved.

The listed asset is available following a brief outage. FIU Engineers have been contacted. Updates will be provided when they are available.

The listed asset is currently unavailable. The reason for the outage is being investigated. Updates will be provided as they are received.

This has been designated as URGENT. The nature of this work is to carry out fiber cable work. Work is required to perform infrastructure maintenance on core equipment to ensure the continued integrity of the network.

The affected listed below will be unavailable as the FLR Engineers performs emergency maintenance to swap an optical line card in Melbourne Florida. An outage of 30 minutes is expected but the entire maintenance window is reserved.

The 100G link between Santiago and São Paulo is down. Our provider was contacted but no reason for the outage was informed. The services were switches to the backup path.

The 100G link between Santiago and São Paulo is down. Our provider was contacted but no reason for the outage was informed. The services were switches to the backup path.

Our provider will execute a maintenance window to reconfigure the photonic systems between Argentina and Brazil. The 100G link between Santiago and São Paulo could be impacted by this activity. The services will be switched to the backup path.

Our provider will execute a maintenance window to reconfigure the photonic systems between Argentina and Brazil. The 100G link between Santiago and São Paulo could be impacted by this activity. The services will be switched to the backup path.

A scheduled work will be carried out in Colombia, to replace damaged card

A scheduled work will be carried out in Colombia, to replace damaged card

Work is required to investigate and resolve high span losses on core network section which is currently erroring, to ensure the continued integrity of the network.

Work is required to perform infrastructure maintenance on core equipment to ensure the continued integrity of the network.

The following assets will be unavailable while Vendor engineers perform maintenance. Outages are expected. The entire window is reserved.

Our provider will execute a maintenance window to reconfigure the photonic systems between Argentina and Brazil. The 100G link between Santiago and São Paulo could be impacted by this activity. The services will be switched to the backup path.

Our provider will execute a maintenance window to reconfigure the photonic systems between Argentina and Brazil. The 100G link between Santiago and São Paulo could be impacted by this activity. The services will be switched to the backup path.

The FLR 100Gb link will be unavailable while AMPATH Engineers perform a maintenance. AMPATH Engineers will perform the migration of the FLR 100Gb link to a new switch. Due to the redundancy in place, no outages are expected.

The FLR 100Gb link will be unavailable while AMPATH Engineers perform a maintenance. AMPATH Engineers will perform the migration of the FLR 100Gb link to a new switch. Due to the redundancy in place, no outages are expected.

The FLR 100Gb link will be unavailable while AMPATH Engineers perform a maintenance. AMPATH Engineers will perform the migration of the FLR 100Gb link to a new switch. Due to the redundancy in place, no outages are expected.

A new SDN switch will be installed in the AmLight/AMPATH switch fabric to enhance the monitoring capability by adding support to In-band Network Telemetry. During the MW, the link between Miami and Jacksonville (East) will be migrated to this new switch. Due to the redundancy in place, no outages are expected.

AmLight/AMPATH network engineers in coordination with UPR network engineers will conduct a maintenance window to improve the redundancy on some of the BGP VLANs for Academic and Commodity transit. Only the redundant BGP sessions with UPR will be impacted, no service disruption is expected.

AmLight/AMPATH network engineers in coordination with UPR network engineers will conduct a maintenance window to improve the redundancy on some of the BGP VLANs for Academic and Commodity transit. Only the redundant BGP sessions with UPR will be impacted, no service disruption is expected.

AmLight/AMPATH network engineers in coordination with UPR network engineers will conduct a maintenance window to improve the redundancy on some of the BGP VLANs for Academic and Commodity transit. Only the redundant BGP sessions with UPR will be impacted, no service disruption is expected.

AmLight/AMPATH network engineers in coordination with UPR network engineers will conduct a maintenance window to improve the redundancy on some of the BGP VLANs for Academic and Commodity transit. Only the redundant BGP sessions with UPR will be impacted, no service disruption is expected.

AmLight/AMPATH network engineers in coordination with UPR network engineers will conduct a maintenance window to improve the redundancy on some of the BGP VLANs for Academic and Commodity transit. Only the redundant BGP sessions with UPR will be impacted, no service disruption is expected.

AmLight/AMPATH network engineers in coordination with UPR network engineers will conduct a maintenance window to improve the redundancy on some of the BGP VLANs for Academic and Commodity transit. Only the redundant BGP sessions with UPR will be impacted, no service disruption is expected.

AmLight/AMPATH network engineers in coordination with UPR network engineers will conduct a maintenance window to improve the redundancy on some of the BGP VLANs for Academic and Commodity transit. Only the redundant BGP sessions with UPR will be impacted, no service disruption is expected.

The 100G link between San Juan and Miami is down. The services were switched to the backup path. Our provider was contacted.

LANautilus engineers will be working on a maintenace regarding Photonic systems reconfiguration and re equalization.

LANautilus engineers will be working on a maintenace regarding Photonic systems reconfiguration and re equalization.

LANautilus engineers will be working on a maintenace regarding Photonic systems reconfiguration and re equalization.

The 100G link between Santiago and São Paulo is down. The services were switched to the backup path. Our provider was contacted, but the reason for the outage was not informed yet.

A scheduled work will be carried out in Colombia, to replace damaged card.

A scheduled work will be carried out in Colombia to replace a damaged card. 

The listed asset is unavailable. FIU Engineers have been contacted. Updates will be provided when they are available.

ESnet engineers will be replacing router backbone circuits. 

ESnet staff will be upgrading the operating system on a router.
The maintenance should take less than 30 minutes during which there may be brief interruptions of traffic
transiting that device, including OSCARs circuits. The whole window is reserved.

Work is required to replace failing hardware on core equipment, which is currently alarming, to ensure the continued integrity of the network

The 100G link between Santiago and São Paulo will be down while our provider performs infrastructure maintenance on core equipment to ensure the continued integrity of the network. All services will be switched to a backup path. 

The 100G link between Santiago and São Paulo flapped briefly. The services were switched to the backup path. Our provider was contacted but the reason for the outage was not informed yet.

The listed circuit will be unavailable while FLR Engineers test fiber between Titusville and Melbourne

An emergency work will be carried out in Panama, for OTDR measurements in the segment

An emergency work will be carried out in Panama, for OTDR measurements in the segment

An emergency work will be carried out in Panama, for OTDR measurements in the segment

An emergency work will be carried out in Panama, for OTDR measurements in the segment

An emergency work will be carried out in Panama, for OTDR measurements in the segment

An emergency work will be carried out in Panama, for OTDR measurements in the segment

LANautilus fiber provider will perform maintenance on the fiber between Chile and Brazil, to replace a suspected network card. 

The link between Santiago and São Paulo is down. The services were switched to the backup path.  

Brief outage occured. Updated will be provided when they are available.

Asset suffered a brief outage. Updates will be provided when they are available.

Vendors will be performing a scheduled fiber maintenance. Outages are expected.

The listed asset is currently unavailable. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is pending. Updates will be provided when they are received

The provider will have Emergency Maintenance in order to identify and fix attenuation in the fiber in Buenos Aires.

Duration of Maintenance (minutes): 60 minutes

Location : Chacarita and Escalada, Buenos Aires, Argentina

FLR Engineers will be upgrading the Perry, Chiefland and Brooksville, FL optical in-line amplifier sites with a new optical ILA chassis and associated linecards. The following services will be impacted: AtlanticWave 100G wave Miami to Jacksonville, secondary path. Due to the redundancy in place, no outage is expected.

The link between Santiago and São Paulo is down. Our provider was contacted. The reason for the outage was not informed yet. The services were switched to the backup path.

The link between Miami and São Paulo and the link between Fortaleza and São Paulo went down for a couple of minutes. The services were switches to the other side of the ring.

The link between Santiago and São Paulo is down. Our provider was contacted. The reason for the outage was a hardware failure on their side. The services were switched to the backup path.

Fiber provider Lumen will be working with the FLR NOC to investigate high span loss on the Tampa to Miami backbone segment between Deem City/South Bay and Moore Haven/Goodno. Outages may occur.

The provider will have maintenance to carry out fiber cable work, to improve reliability and network stability.

Duration of Maintenance (minutes): 360 minutes

Location : Junin-Chacabuco, Argentina

The link between Santiago and São Paulo is down. Our provider was contacted. The services were switched to the backup path.

The link between Santiago and São Paulo is flapping. Our provider was contacted. The services were switched to the backup path.

The link between Santiago and São Paulo will be down during a maintenance window at Buenos Aires that will be executed by our provider to fix a fiber attenuation. The services will be switched to the backup path.

The link between Santiago and São Paulo is down. The services were switched to the other side of the ring. Our provider was contacted. 

The Monet link between Boca Raton and Miami is unstable. The services were switched to the backup path. Our provider was contacted.

The 10G link between Miami and São Paulo and the 100G link between São Paulo and Santiago went down for a minute today. The services were switched to the backup path. Our provider was contacted but the reason for the outage was not informed yet.

The link between Santiago and São Paulo were flapping. All services were switched to the backup path. 

The 100G link between Santiago and Panama flapped briefly. The services were switched to the backup path. 

The link between Miami and San Juan went down for a minute. The services were switched to the other side of the ring during the outage. Our provider was contacted but no reason for the outage was found yet.

AmLight team will execute a Maintenance Window for migrating the VLANs from MIA-MI1-SW02’s eth1/11 (MCT02) to use OpenFlow.

AmLight team will execute a Maintenance Window for migrating the VLANs from MIA-MI1-SW02’s eth1/11 (MCT02) to use OpenFlow.

AmLight team will execute a Maintenance Window for migrating the VLANs from MIA-MI1-SW02’s eth1/11 (MCT02) to use OpenFlow.

The 100G link between Santiago and Panama flapped. The services were switched to the backup path. 

The 100G link between Miami and San Juan flapped. The services were switched to the backup path. 

The backup link for Academic Access to Internet2 went down for a few minutes. The primary link was stable during this time and no service was impacted. The reason for the outage is pending.

The backup link for Academic Access to Internet2 went down for a few minutes. The primary link was stable during this time and no service was impacted. The reason for the outage is pending.

The LANautilus team will execute a maintenance window that will impact the links below. The services will be switched to the other side of the ring. No impacts are expected.

- 10G link - Santiago x Miami

- 100G link - Parana x Santiago

The LANautilus team will execute a maintenance window that will impact the links below. The services will be switched to the other side of the ring. No impacts are expected.

- 10G link - Santiago x Miami

- 100G link - Parana x Santiago

The 100G Monet link between Miami and São Paulo was flapping for a couple of minutes. The provider was contacted but the reason for the outage was not informed yet. All services were switched to the backup path.

The 100G Monet link between Miami and São Paulo was flapping for a couple of minutes. The provider was contacted but the reason for the outage was not informed yet. All services were switched to the backup path.

The 100G Monet link between Miami and São Paulo was flapping for a couple of minutes. The provider was contacted but the reason for the outage was not informed yet. All services were switched to the backup path.

The 100G Monet link between Miami and São Paulo was flapping for a couple of minutes. The provider was contacted but the reason for the outage was not informed yet. All services were switched to the backup path.

The 100G Monet link between Miami and São Paulo was flapping for a couple of minutes. The provider was contacted but the reason for the outage was not informed yet. All services were switched to the backup path.

The 100G Monet link between Miami and São Paulo was flapping for a couple of minutes. The provider was contacted but the reason for the outage was not informed yet. All services were switched to the backup path.

The 100G Monet link between Miami and São Paulo was flapping for a couple of minutes. The provider was contacted but the reason for the outage was not informed yet. All services were switched to the backup path.

We faced an outage on the 100G link between Sao Paulo and Santiago. The link provider was contacted to verify the issue, which is still under investigation (the link normalized at 11:30am EST)

The link between Panamá and Santiago is down. The provider was informed but no estimated time to return was informed yet. All VLANs with backup paths were switched to the other side of the ring.

The provider will have maintenance to migrate the backhaul between Miami and Boca Raton to a new network, to improve reliability and network stability.

Duration of Maintenance (minutes): the entire time slot is reserved

Location : Boca Raton and Miami, FL

The provider will have maintenance to perform traffic affecting work in order to rectify a fault in the network, to improve reliability and network stability.

Duration of Maintenance (minutes): 360 minutes

Location : BUENOS AIRES, Argentina

The link between Santiago and São Paulo flapped for a few minutes. The services were switched to another path.

The RNP team will execute an emergency maintenance window to replace a failure card at São Paulo.

During this period, the Monet link between Boca Raton and São Paulo will be down. All VLANs will be automatically switched to the Pacific link. No other impact is expected.

The connection between São Paulo and Miami flapped due to a terrestrial fiber issue between Santos and São Paulo. The services were switched to another path. 

The service provider will execute a maintenance window to replace faulty hardware. The link between Santiago and São Paulo must suffer flaps during the activity. All services with backup path will be automatically switched to it. 

The service provider will execute a maintenance window to perform a migration of aerial segments on Balboa, Panama. The link between Santiago and Miami must suffer flaps during the activity. All services with backup path will be automatically switched to it. 

The AmLight team will execute a maintenance window on the AndesLight3 switch at Santiago to provide more flexibility to OpenFlow. We expect flaps on the link between Santiago and São Paulo. All VLANs with backup paths will be switched to the other side of the ring. 

The 100G connection between Santiago and Panama is down. All services with redundancy were switched to the other side of the ring. No ETR informed yet. 

The provider will have maintenance to replace a provisional fiber cable to a definitive one, to improve reliability and network stability.

Duration of Maintenance (minutes): 360 minutes

Location: BUENOS AIRES, Argentina

Note: Backup MW. The main MW will occur on Jun 25. 

The provider will have maintenance to replace a provisional fiber cable to a definitive one, to improve reliability and network stability.

Duration of Maintenance (minutes): 360 minutes

Location : BUENOS AIRES, Argentina

The provider will have maintenance to replace a provisional fiber cable to a definitive one, to improve reliability and network stability.

Duration of Maintenance (minutes): 360 minutes

Location : BUENOS AIRES, Argentina

The provider will have maintenance to replace a provisional fiber cable to a definitive one, to improve reliability and network stability.

Duration of Maintenance (minutes): 360 minutes

Location : BUENOS AIRES, Argentina

Dummy ticket - Multiple flaps affecting the link between San Juan and Parana City. Users will backup services will be redirected