Ticket Description

Domains affected:

  • AmLight - UPR

  • ESNet

  • FLR

  • Internet2

  • NCSA

  • RedCLARA

  • Vera Rubin Observatory

Services affected:

Sub-services affected:

  • 100G - MIA - SJU

  • 100G - SCL - PTY

  • 100G - SJU - PTY

  • 10G - SCL - MIA

Ticket ID: T00000337

Started: Nov. 3, 2022, 10:38 a.m.

Ended: Nov. 4, 2022, 2 a.m.

Description:

The listed asset is currently suffering from an outage. Updates will be provided as they come.

Notes:

Go to services status page

Ticket Logs

Service status: Outage

Action date: Nov. 3, 2022, 12:36 p.m.

Notes:

The listed asset is currently suffering from an outage in Chile. Fiber crews are en route to the fiber cut to assess the damages. Updates will be provided as they come.

Service status: No Issues

Action date: Nov. 4, 2022, 2 a.m.

Notes:

Our provider dispatched a fiber team to work on fiber cuts caused by excavation. All links are now up.