Ticket Description

Domains affected:

  • AmLight - UPR

  • ANSP

  • ESNet

  • FLR

  • Internet2

  • RedCLARA

  • Reuna

  • RNP

  • Vera Rubin Observatory

Services affected:

Sub-services affected:

  • 100G - SCL - SAO

Ticket ID: T00000126

Started: Jan. 28, 2021, 1:19 p.m.

Ended: Jan. 28, 2021, 3:09 p.m.

Description:

The link between Santiago and São Paulo is down. The services were switched to the backup path.  

Notes:

Go to services status page

Ticket Logs

Service status: No Issues

Action date: Jan. 28, 2021, 3:09 p.m.

Notes:

The link is up and stable. Our provider was contacted but no reason for the outage was informed.