Ticket Description

Domains affected:

  • AmLight - UPR

  • ANSP

  • ESNet

  • FLR

  • Internet2

  • RedCLARA

  • Reuna

  • RNP

  • Vera Rubin Observatory

Services affected:

Sub-services affected:

  • 100G - SCL - SAO

Ticket ID: T00000083

Started: Oct. 8, 2020, 12:30 p.m.

Ended: Oct. 8, 2020, 9:06 p.m.

Description:

The link between Santiago and São Paulo were flapping. All services were switched to the backup path. 

Notes:


Ticket Logs


Service status: No Issues

Action date: Oct. 8, 2020, 9:06 p.m.

Notes:

The link is up and stable. Our provider informed the reason for the outage was a degraded signal from a network switch in Buenos Aires.