Domains affected:
AmLight - UPR
ESNet
RedCLARA
Vera Rubin Observatory
Services affected:
Sub-services affected:
100G - MIA - JAX
Ticket ID: T00000413
Started: Jan. 13, 2025, 4:55 p.m.
Ended: Jan. 15, 2025, 10 p.m.
Description:
Our provider has informed of a fiber cut in the affected asset and are working to recover it. No ETR as of yet. Backup services are utilized.
Notes:
Ticket Logs
Service status: Outage
Action date: Jan. 14, 2025, 1:53 p.m.
Notes:
Our provider has informed that the work is ongoing and the link is unstable for the time being. No ETR as of yet.
Service status: Outage
Action date: Jan. 15, 2025, 2:41 p.m.
Notes:
The provider has informed fiber teams are still splicing, and that Lumen is now involved in the work. No ETR as of yet.
Service status: No Issues
Action date: Jan. 15, 2025, 10 p.m.
Notes:
The listed asset has been restored.