Ticket Description

Domains affected:

  • AmLight - UPR

  • ESNet

  • FLR

  • NCSA

  • RedCLARA

  • Vera Rubin Observatory

Services affected:

Sub-services affected:

  • 100G - SCL - PTY

Ticket ID: T00000410

Started: Nov. 7, 2024, 9:13 a.m.

Ended: Nov. 7, 2024, 2:32 p.m.

Description:

The listed asset is currently suffering an outage. Our provider has been contacted. Backup services are being utilized.

Notes:


Ticket Logs


Service status: Outage

Action date: Nov. 7, 2024, 12:28 p.m.

Notes:

A fiber cut was found at the Fort Amador Cabling Station. ETR is 14:30 ET. 

Service status: No Issues

Action date: Nov. 7, 2024, 2:32 p.m.

Notes:

The fiber cut was repaired and services are now operational.