Ticket Description

Domains affected:

  • RedCLARA

  • Reuna

  • Vera Rubin Observatory

Services affected:

Sub-services affected:

  • 100G - FTZ - CPT

Ticket ID: T00000426

Started: June 1, 2025, 12:26 a.m.

Ended: June 8, 2025, 8:55 p.m.

Description:

The circuit is suffering an undersea fibercut on the last-mile and the submarine cable ship is currently working on it. Updates will be provided as they come from the last-mile.

Notes:


Ticket Logs


Service status: Outage

Action date: June 3, 2025, 9:19 a.m.

Notes:

The submarine cable ship is currently working on the fibercut. No ETR expected as of yet.

Service status: Outage

Action date: June 5, 2025, 9:43 a.m.

Notes:

Work is still ongoing. ETR as of now is 6/12/2025.

Service status: No Issues

Action date: June 8, 2025, 8:55 p.m.

Notes:

The replacement repair operation has been completed. Closing ticket.