Ticket Description

Domains affected:

  • AmLight - UPR

  • RedCLARA

  • Reuna

  • Vera Rubin Observatory

Services affected:

Sub-services affected:

  • Crown Castle Dark Fiber - Shortest Path

Ticket ID: T00000123

Started: Jan. 18, 2021, 11:04 a.m.

Ended: Jan. 19, 2021, 8:45 a.m.

Description:

The link between Miami and Boca Raton is unstable. The services were switched to the backup path. According to our provider, they are working to repair the fiber.

Notes:

Go to services status page

Ticket Logs

Service status: No Issues

Action date: Jan. 19, 2021, 8:45 a.m.

Notes:

The link between Miami and Boca Raton is stable. According to our provider, a third-party construction company working in the area caused a fiber cut and it was restored by by-passing damage with a new cable.