Ticket Description

Domains affected:

  • RedCLARA

  • Reuna

  • Vera Rubin Observatory

Services affected:

Sub-services affected:

  • 100G - SAO - FTZ

  • 400G - SAO - BUE

Ticket ID: T00000499

Started: Feb. 18, 2026, noon

Ended: Feb. 18, 2026, 6 p.m.

Description:

The provider will be conducting urgent and mandatory maintenance to repair fiber degradation in Sao Paulo, Brazil.

Start: February 18th 2026 12:00 UTC

End: February 18th 2026 18:00 UTC

Estimated Duration of Maintenance: 4 Hours

Service Impact: None expected; backup paths are in place.

Notes:


Ticket Logs