Ticket Description

Domains affected:

Services affected:

Sub-services affected:

  • ATL Internal Network

Ticket ID: T00000523

Started: May 5, 2026, 4:07 p.m.

Ended: May 5, 2026, 5:09 p.m.

Description:

A misconfiguration introduced during an SDN controller update caused packet loss on traffic flowing through our Atlanta, GA switches.

Start: May 5th 2026 16:07 UTC

End: May 5th 2026 17:07 UTC

Service Impact: Some users experienced packet loss during this time.

Notes:


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