Ticket Description

Domains affected:

  • RedCLARA

  • Reuna

  • Vera Rubin Observatory

Services affected:

Sub-services affected:

  • 100G - SAO - FTZ

Ticket ID: T00000111

Started: Dec. 8, 2020, 5:47 a.m.

Ended: Dec. 8, 2020, 8:48 a.m.

Description:

The 100G link between São Paulo and Fortaleza is down. The services were switched to the backup path. Our provider was contacted but no reason for the outage was informed yet.

Notes:


Ticket Logs


Service status: No Issues

Action date: Dec. 8, 2020, 8:48 a.m.

Notes:

The 100G link between São Paulo and Fortaleza is up and stable. The services were switched back to the primary path. Our provider was contacted but no reason for the outage was informed yet.