Domains affected:
AmLight - UPR
ESNet
RedCLARA
Vera Rubin Observatory
Services affected:
Sub-services affected:
200G - BCT - ATL
Ticket ID: T00000520
Started: April 22, 2026, 1:47 p.m.
Ended: April 27, 2026, 10:50 p.m.
Description:
UPDATE #4 (4/27/26 14:35 UTC): Replacement equipment is en route and repairs are expected to be completed by 4/28/26 02:00 UTC.
UPDATE #3 (4/24/26 19:00 UTC): The shipment for the replacement cards have been delayed and repairs are now expected on Saturday, April 25th.
UPDATE #2 (4/23/26 00:38 UTC): Technicians have discovered a faulty chassis and are awaiting shipment for a replacement to be installed on Friday, April 24th.
UPDATE (4/22/26 19:30 UTC): Technicians are on-site and working to clean, change fan filters, and reseat equipment.
More updates will be provided as they are received.
Start: April 22nd 2026 13:47 UTC
End: April 27th 2026 22:50 UTC
Notes:
Ticket Logs