Domains affected:
AmLight - UPR
ESNet
RedCLARA
Vera Rubin Observatory
Services affected:
Sub-services affected:
100G - MIA - SJU
200G - BCT - ATL
Ticket ID: T00000488
Started: Jan. 16, 2026, 4:43 p.m.
Ended: Jan. 18, 2026, 2:42 a.m.
Description:
The provider has identified a fiber cut in Jacksonville, FL that is affecting links to both San Juan, PR and Atlanta, GA. Technicians are on-site and repairs are estimated to be completed on January 17th between 2:00-5:00 UTC.
Update: Temporary repairs have been completed and the link is stable as of January 18th. A maintenance window for permanent repairs are set to take place within the next two weeks.
Start: January 16th 2026 16:43 UTC
End: January 18th 2026 02:42 UTC
Notes:
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