Domains affected:
AmLight - UPR
ESNet
RedCLARA
Vera Rubin Observatory
Services affected:
Sub-services affected:
100G - MIA - SJU
200G - BCT - ATL
Ticket ID: T00000488
Started: Jan. 16, 2026, 4:43 p.m.
Ended: None
Description:
The provider has identified a fiber cut in Jacksonville, FL that is affecting links to both San Juan, PR and Atlanta, GA. Technicians are on-site and repairs are estimated to be completed on January 17th between 2:00-5:00 UTC. Updates will be provided as they become available.
Start: January 16th 2026 16:43 UTC
End: Ongoing
Notes:
Ticket Logs