Ticket Description

Domains affected:

  • AmLight - UPR

  • ANSP

  • ESNet

  • FLR

  • Internet2

  • RedCLARA

  • Reuna

  • RNP

  • Vera Rubin Observatory

Services affected:

Sub-services affected:

  • 100G - SCL - SAO

Ticket ID: T00000476

Started: Dec. 28, 2025, midnight

Ended: Jan. 14, 2026, 12:51 a.m.

Description:

UPDATE: Due to hazardous weather conditions, the repair maintenance window has been extended until January 15th 2026 23:59 UTC.
UPDATE 2: Maintenance work has been completed as of January 14th 2026 00:51 UTC.
The provider will conduct urgent and mandatory preventive maintenance on the submarine cables in response to the detection of shunt faults that have compromised the cables insulation.

Start: December 28th 2025 00:00 UTC

End: January 14th 2026 00:51 UTC

Estimated Duration of Maintenance: 120 hours

Service Impact: None expected; backup paths are in place.

Notes:

Go to services status page

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