Ticket Description

Domains affected:

  • AmLight - UPR

  • ANSP

  • ESNet

  • FLR

  • Internet2

  • RedCLARA

  • Reuna

  • RNP

  • Vera Rubin Observatory

Services affected:

Sub-services affected:

  • 100G - SCL - SAO

Ticket ID: T00000260

Started: Feb. 1, 2022, 10:44 a.m.

Ended: Feb. 2, 2022, 4:08 a.m.


The 100G link between Santiago and São Paulo is down. The services were switched to the backup path. Our provider was already contacted. Updates will be provided when they are available.


Ticket Logs

Service status: No Issues

Action date: Feb. 2, 2022, 4:08 a.m.


The link is up and stable. No more issues are expected. No reason for the outage was informed by our provider yet.