Ticket Description

Domains affected:

  • AmLight - UPR

  • ANSP

  • ESNet

  • FLR

  • Internet2

  • RedCLARA

  • Reuna

  • RNP

  • Vera Rubin Observatory

Services affected:

Sub-services affected:

  • 100G - SCL - SAO

  • 10G - SCL - MIA

Ticket ID: T00000269

Started: March 30, 2022, 6:15 a.m.

Ended: March 31, 2022, 6:25 p.m.


The listed assets are currently suffering an outage. Backup services are being utilized. Will update when more information is available.


Ticket Logs

Service status: Outage

Action date: March 30, 2022, 1:17 p.m.


No ETR is available as of yet for this listed asset. The reason for the outage is a fiber event in Brazil.

Service status: No Issues

Action date: March 31, 2022, 6:25 p.m.


The reason for the outage is due to fiber cut between Cotia and Grajua. The fiber was repaired and services were restored.