Ticket Description

Domains affected:

  • AmLight - UPR

  • ESNet

  • RedCLARA

  • Vera Rubin Observatory

Services affected:

Sub-services affected:

  • 100G - FTZ - MIA

  • 200G - SAO - BCT

Ticket ID: T00000305

Started: June 14, 2022, 10:35 p.m.

Ended: June 21, 2022, 2:34 p.m.


An outage is currently ongoing with the listed asset. Updates will be provided as they come.


Ticket Logs

Service status: No Issues

Action date: June 21, 2022, 2:34 p.m.


The engineers have successfully replaced a faulty card module and the link is now operational. Currently, we have the backup services being utilized for the next 30 minutes so the primary service can stabilize.