Ticket Description

Domains affected:

  • AmLight - UPR

  • ESNet

  • RedCLARA

  • Vera Rubin Observatory

Services affected:

Sub-services affected:

  • 200G - SAO - BCT

Ticket ID: T00000325

Started: Sept. 1, 2022, 6:46 a.m.

Ended: Sept. 1, 2022, 8:21 a.m.


The 100G link via Monet is down. The services were switched to their backup paths. Our provider was already contacted but no reason for outage was informed yet.


Ticket Logs

Service status: No Issues

Action date: Sept. 1, 2022, 8:21 a.m.


The 100G link between São Paulo and Miami is up and stable. Our provider informed us the reason for the outage was a double fault: a fiber cut and an amplifier damaged in São Paulo. No further outages are expected.