Ticket Description

Domains affected:

  • AmLight - UPR

  • ESNet

  • RedCLARA

  • Vera Rubin Observatory

Services affected:

Sub-services affected:

  • 100G - MIA - SJU

Ticket ID: T00000333

Started: Oct. 4, 2022, 5:34 p.m.

Ended: Oct. 5, 2022, 4:14 p.m.


A failed card is currently causing an outage. Technicians are moving to replace the card. No ETR as of yet. Backup services are being utilized.


Ticket Logs

Service status: No Issues

Action date: Oct. 5, 2022, 4:14 p.m.


A failed card in Jacksonville had to be replaced. Services are back online.