Ticket Description

Domains affected:

  • AmLight - UPR

  • ESNet

  • FLR

  • Internet2

  • NCSA

  • RedCLARA

  • Vera Rubin Observatory

Services affected:

Sub-services affected:

  • 100G - SCL - PTY

  • 100G - SJU - PTY

Ticket ID: T00000357

Started: April 17, 2023, 1:42 p.m.

Ended: April 17, 2023, 6:42 p.m.


A major fiber event took place on the listed asset and the provider is assessing the damage. No ETR as of yet. Updates will be given as they come.


Ticket Logs

Service status: No Issues

Action date: April 17, 2023, 6:42 p.m.


A fiber cut that was caused by heavy machinery work was repaired. Services and link are stabilized.