Ticket Description

Domains affected:

  • AmLight - UPR

  • ESNet

  • FLR

  • Internet2

  • NCSA

  • RedCLARA

  • Vera Rubin Observatory

Services affected:

Sub-services affected:

  • 100G - SJU - PTY

Ticket ID: T00000390

Started: April 15, 2024, 8:32 a.m.

Ended: April 15, 2024, 4:56 p.m.


The listed asset is down and the provider has been contacted. The RFO and ETR is unknown at this time.


Ticket Logs

Service status: Outage

Action date: April 15, 2024, 10:15 a.m.


RFO is a double fiber cut in Panama. No ETR as of yet. Provider is providing updates.

Service status: No Issues

Action date: April 15, 2024, 4:56 p.m.


A fiber cut was located and spliced, with service returning to the asset.