Ticket Description

Domains affected:

Services affected:

Sub-services affected:

  • 100G - AMPATH - Internet2 - Backup

Ticket ID: T00000077

Started: Oct. 1, 2020, 11:22 a.m.

Ended: Oct. 1, 2020, 10:18 p.m.


The backup link between Miami and Jacksonville is down. Our provider informed the reason for the outage is probably a fiber cut.

The services are stable using the primary link. 


Ticket Logs

Service status: No Issues

Action date: Oct. 1, 2020, 10:18 p.m.


The provider has repaired a fiber cut between Deem City and Miami. The link is up and stable.