Ticket Description

Domains affected:

  • AmLight - UPR

  • ANSP

  • ESNet

  • FLR

  • Internet2

  • RedCLARA

  • Reuna

  • RNP

  • Vera Rubin Observatory

Services affected:

Sub-services affected:

  • 100G - SCL - SAO

Ticket ID: T00000087

Started: Oct. 22, 2020, 7:03 a.m.

Ended: Oct. 22, 2020, 7:28 a.m.


The link between Santiago and São Paulo is down. The services were switched to the other side of the ring. Our provider was contacted. 


Ticket Logs

Service status: No Issues

Action date: Oct. 22, 2020, 7:28 a.m.


The link is up and stable. The services were switched back to the primary path. No reason for the outage was informed by our provider yet.