Ticket Description

Domains affected:

  • AmLight - UPR

  • ANSP

  • ESNet

  • FLR

  • Internet2

  • RedCLARA

  • Reuna

  • RNP

  • Vera Rubin Observatory

Services affected:

Sub-services affected:

  • 100G - SCL - SAO

Ticket ID: T00000090

Started: Nov. 3, 2020, 4:06 a.m.

Ended: Nov. 3, 2020, 9:13 a.m.


The link between Santiago and São Paulo is flapping. Our provider was contacted. The services were switched to the backup path.


Ticket Logs

Service status: No Issues

Action date: Nov. 3, 2020, 9:13 a.m.


The link is up and stable. The services were switched back to the primary path. Our provider informed a fiber cut as the reason for the outage.