Ticket Description

Domains affected:

Services affected:

Sub-services affected:

  • 100G - AMPATH - Internet2 - Primary

  • Academic Access

Ticket ID: T00000092

Started: Nov. 5, 2020, 11:03 a.m.

Ended: Nov. 6, 2020, 12:09 a.m.


The primary link between AmLight and Internet2 for Academic Access went down. Our provider was contacted.  All services were switched to the backup path.


Ticket Logs

Service status: No Issues

Action date: Nov. 6, 2020, 12:09 a.m.


Our provider informed an emergency maintenance window was done to repair loss in their fiber. All services were switched back to the primary path.