Ticket Description

Viewing Service: Chile <--> Brazil

Domains affected:

  • AmLight - UPR

  • ANSP

  • ESNet

  • FLR

  • Internet2

  • RedCLARA

  • Reuna

  • RNP

  • Vera Rubin Observatory

Services affected: Clear Filters

Sub-services affected:

  • 100G - SCL - SAO

  • Internet Access

Ticket ID: T00000114

Started: Dec. 15, 2020, 6:52 a.m.

Ended: Dec. 15, 2020, 5:13 p.m.

Description:

The listed asset is currently unavailable. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is pending. Updates will be provided when they are received

Notes:


Ticket Logs


Service status: Outage

Action date: Dec. 15, 2020, 5:13 p.m.

Notes:

The reason for the outage was a faulty patch cord. The patch cord has been replaced. No further outages are expected.