Ticket Description

Viewing Service: Chile <--> Brazil

Domains affected:

  • AmLight - UPR

  • ANSP

  • ESNet

  • FLR

  • Internet2

  • RedCLARA

  • Reuna

  • RNP

  • Vera Rubin Observatory

Services affected: Clear Filters

Sub-services affected:

  • 100G - SCL - SAO

Ticket ID: T00000167

Started: April 19, 2021, 9:58 a.m.

Ended: April 19, 2021, 10:26 a.m.

Description:

The 100G link between Santiago and São Paulo is down. Our provider was contacted but no reason for the outage was informed. The services were switches to the backup path.

Notes:

Go to services status page

Ticket Logs

Service status: No Issues

Action date: April 19, 2021, 10:26 a.m.

Notes:

The 100G link between Santiago and São Paulo is up and stable. The services were switched back to the primary path. No reason for the outage was informed yet.