Ticket Description

Viewing Service: Miami <--> Boca Raton

Domains affected:

  • AmLight - UPR

  • RedCLARA

  • Reuna

  • Vera Rubin Observatory

Services affected: Clear Filters

Sub-services affected:

  • Crown Castle Dark Fiber - Shortest Path

Ticket ID: T00000025

Started: April 22, 2020, 1 a.m.

Ended: April 22, 2020, 6:33 p.m.

Description:

A fiber cut on CrownCastle fiber is affecting the connectivity from Boca Raton to Miami.

Notes:


Ticket Logs


Service status: Outage

Action date: April 22, 2020, 2:33 p.m.

Notes:

Problem persists. Field crew working on splicing the fiber

Service status: Outage

Action date: April 22, 2020, 6:22 p.m.

Notes:

Problem solved by replacing and splicing the fiber