Ticket Description

Viewing Service: Chile <--> Brazil

Domains affected:

  • AmLight - UPR

  • ANSP

  • ESNet

  • FLR

  • Internet2

  • RedCLARA

  • Reuna

  • RNP

  • Vera Rubin Observatory

Services affected: Clear Filters

Sub-services affected:

  • 100G - SCL - SAO

Ticket ID: T00000303

Started: June 3, 2022, 12:38 p.m.

Ended: June 3, 2022, 2:22 p.m.

Description:

The 100G link between São Paulo and Santiago is unstable. The services were switched to their backup paths. Our provider was contacted.

Notes:

Go to services status page

Ticket Logs

Service status: No Issues

Action date: June 3, 2022, 2:22 p.m.

Notes:

The 100G link between Santiago and São Paulo is up and stable. The services were switched to their primary paths. Our provider was contacted but they haven't informed the reason for the outage yet.