Viewing Service: Chile <--> Brazil
Domains affected:
AmLight - UPR
ANSP
ESNet
FLR
Internet2
NCSA
RedCLARA
Reuna
RNP
Vera Rubin Observatory
Services affected: Clear Filters
Chile <--> Brazil
Chile <--> ESnet
Chile <--> Internet2
Chile <--> Puerto Rico
Chile <--> Africa - Backup
Chile <--> Africa - Shortest
Sub-services affected:
100G - AMPATH - Internet2 - Backup
100G - SCL - PTY
100G - SCL - SAO
100G - SJU - PTY
Academic Access
Ticket ID: T00000317
Started: July 19, 2022, 6 a.m.
Ended: July 19, 2022, 2:30 p.m.
Description:
The 100G backup link between Miami and Jacksonville is down. Our provider was contacted. A planned maintenance window was supposed to finish at 6 am EST, but we continue to see our link down. This ticket will be updated as soon as we get more information from our provider.
The services are up and using the primary path.
Notes:
Ticket Logs
Service status: Outage
Action date: July 19, 2022, 10:28 a.m.
Notes:
Our provider is still dealing with the ongoing outage. No ETR as of yet.
Service status: Outage
Action date: July 19, 2022, 1:22 p.m.
Notes:
Our provider has technicians on both ends of the outage and are now investigating. No ETR as of yet. Updates will be provided as they come.
Service status: No Issues
Action date: July 19, 2022, 2:30 p.m.
Notes:
Our provider has repaired the fiber and all services are back online.