Ticket Description

Viewing Service: Chile <--> Brazil

Domains affected:

  • AmLight - UPR

  • ANSP

  • ESNet

  • FLR

  • Internet2

  • RedCLARA

  • Reuna

  • RNP

  • Vera Rubin Observatory

Services affected: Clear Filters

Sub-services affected:

  • 100G - SCL - SAO

Ticket ID: T00000329

Started: Sept. 13, 2022, 9:02 a.m.

Ended: Sept. 14, 2022, 3:43 p.m.

Description:

The listed asset is currently suffering from an outage. Updates will be provided. Backup services are being utilized.

Notes:

Go to services status page

Ticket Logs

Service status: Outage

Action date: Sept. 14, 2022, 1:10 p.m.

Notes:

A fiber cut for the listed asset has been detected 15km out from buenos aires. Technicians have arrived onsite to inspect the cut itself. No ETR as of yet.

Service status: No Issues

Action date: Sept. 14, 2022, 3:43 p.m.

Notes:

A fiber cut was repaired, but it was noted a card reset was needed. Services are back online.