Viewing Service: Chile <--> Puerto Rico
Domains affected:
AmLight - UPR
ESNet
FLR
Internet2
NCSA
RedCLARA
Vera Rubin Observatory
Services affected: Clear Filters
Sub-services affected:
100G - MIA - SJU
100G - SCL - PTY
100G - SJU - PTY
10G - SCL - MIA
Ticket ID: T00000336
Started: Oct. 28, 2022, 6:42 a.m.
Ended: Oct. 28, 2022, 1:27 p.m.
Description:
The listed asset is unavailable. The provider is currently investigating for an RFO. Backup services will be utilized.
Notes:
Ticket Logs
Service status: Outage
Action date: Oct. 28, 2022, 9:30 a.m.
Notes:
The listed provider has informed us a double fiber cut has taken place and this is the RFO. No ETR is provided as of yet. Backup services are being utilized and closely monitored.
Service status: Outage
Action date: Oct. 28, 2022, 9:53 a.m.
Notes:
A double fiber cut has been identified as the RFO. One fiber cut is caused by a fire, and one is caused by vandalism. Both crews are on their way to assess the damage.
Service status: No Issues
Action date: Oct. 28, 2022, 1:27 p.m.
Notes:
The provider has noted that the fire department is working on fighting the fire currently on one fiber cut, and a fiber crew is working on repairing the second fiber cut, with an ETR of 18:30 UTC Oct 28 2022.