Ticket Description

Domains affected:

  • AmLight - UPR

  • ESNet

  • FLR

  • NCSA

  • RedCLARA

  • Vera Rubin Observatory

Services affected:

Sub-services affected:

  • 100G - SCL - PTY

Ticket ID: T00000380

Started: Aug. 8, 2023, 12:07 p.m.

Ended: Aug. 9, 2023, 9:03 a.m.


An outage is currently affecting the listed assets. Provider is being contacted. Updates will be provided as they come.


Ticket Logs

Service status: Outage

Action date: Aug. 8, 2023, 1:24 p.m.


A fiber cut has been located in Chile. Technicians are on their way now to assess the damage.

Service status: No Issues

Action date: Aug. 9, 2023, 9:03 a.m.


The fiber team is hands-off and has reported the fiber cut is repaired. Services are up and stable.