Viewing Service: Chile <--> Puerto Rico
Domains affected:
AmLight - UPR
ESNet
FLR
NCSA
RedCLARA
Vera Rubin Observatory
Services affected: Clear Filters
Sub-services affected:
100G - SCL - PTY
Ticket ID: T00000380
Started: Aug. 8, 2023, 12:07 p.m.
Ended: Aug. 9, 2023, 9:03 a.m.
Description:
An outage is currently affecting the listed assets. Provider is being contacted. Updates will be provided as they come.
Notes:
Ticket Logs
Service status: Outage
Action date: Aug. 8, 2023, 1:24 p.m.
Notes:
A fiber cut has been located in Chile. Technicians are on their way now to assess the damage.
Service status: No Issues
Action date: Aug. 9, 2023, 9:03 a.m.
Notes:
The fiber team is hands-off and has reported the fiber cut is repaired. Services are up and stable.