Ticket Description

Viewing Service: Chile <--> Brazil

Domains affected:

  • AmLight - UPR

  • ANSP

  • ESNet

  • FLR

  • Internet2

  • RedCLARA

  • Reuna

  • RNP

  • Vera Rubin Observatory

Services affected: Clear Filters

Sub-services affected:

  • 100G - SCL - SAO

Ticket ID: T00000385

Started: Jan. 10, 2024, 6:46 a.m.

Ended: Jan. 10, 2024, 4:03 p.m.

Description:

The listed asset is suffering a fiber cut between Chile and Argentina. ETR is not yet given but technicians are dispatched. Backup services are utilized.

Notes:

TISparkle informed us they are working on the outage with an ETR 22:30 UTC. 

Go to services status page

Ticket Logs

Service status: No Issues

Action date: Jan. 10, 2024, 4:03 p.m.

Notes:

Closing ticket.