Ticket Description

Viewing Service: Chile <--> Puerto Rico

Domains affected:

  • AmLight - UPR

  • ESNet

  • FLR

  • NCSA

  • RedCLARA

  • Vera Rubin Observatory

Services affected: Clear Filters

Sub-services affected:

  • 100G - SCL - PTY

Ticket ID: T00000404

Started: Sept. 9, 2024, 11:29 a.m.

Ended: Sept. 10, 2024, 2:12 p.m.

Description:

The listed asset is currently suffering an outage. Provider has been contacted. Updates will be provided as they come.

Notes:


Ticket Logs


Service status: Outage

Action date: Sept. 9, 2024, 4:13 p.m.

Notes:

The listed asset is unavailable. LANautilus Engineers detected an interruption on the Backbone between Leyda and Huechuraba, Chile. LANautilus gave us an ETR for 22:00UTC. Updates will be provided as they are received.

Service status: No Issues

Action date: Sept. 10, 2024, 2:12 p.m.

Notes:

The provider located a fiber cut in Santiago, Chile. Service is stable.