Ticket Description

Viewing Service: Chile <--> Puerto Rico

Domains affected:

  • AmLight - UPR

  • ESNet

  • FLR

  • Internet2

  • NCSA

  • RedCLARA

  • Vera Rubin Observatory

Services affected: Clear Filters

Sub-services affected:

  • 100G - SJU - PTY

Ticket ID: T00000405

Started: Sept. 26, 2024, 8:17 p.m.

Ended: Sept. 28, 2024, 5:49 p.m.

Description:

Multiple flaps affecting the link between San Juan and Panama. 

Notes:


Ticket Logs


Service status: No Issues

Action date: Sept. 28, 2024, 5:49 p.m.

Notes:

Our provider found a faulty network card in Cartagena. The service is now up and stable.