Ticket Description

Viewing Service: Chile <--> Brazil

Domains affected:

  • AmLight - UPR

  • ANSP

  • ESNet

  • FLR

  • Internet2

  • RedCLARA

  • Reuna

  • RNP

  • Vera Rubin Observatory

Services affected: Clear Filters

Sub-services affected:

  • 100G - SCL - SAO

  • 10G - SCL - MIA

Ticket ID: T00000085

Started: Oct. 20, 2020, 9:29 a.m.

Ended: Oct. 20, 2020, 9:30 a.m.

Description:

The 10G link between Miami and São Paulo and the 100G link between São Paulo and Santiago went down for a minute today. The services were switched to the backup path. Our provider was contacted but the reason for the outage was not informed yet.

Notes:


Ticket Logs


Service status: No Issues

Action date: Oct. 20, 2020, 9:30 a.m.

Notes:

The links are up and stable. The services were switches back to the primary path. Our provider was contacted but the reason for the outage was not informed yet.