Services Status

Sub-services Impacted:

• 100G - SAO - FTZ

Status: Planned

Action Date: Dec. 11, 2025, midnight

Current Status Information: In Process

The provider will be performing urgent and mandatory preventive maintenance of submarine cables during the following date(s).

Location: Fortaleza, Brazil <> Rio de Janeiro, Brazil (200km off the coast of Brazil)

Start: 12/11/2025 00:00 UTC

End: 12/18/2025 23:59 UTC

Estimated Duration of Maintenance: 5760 minutes

Sub-services Impacted:

• 100G - MIA - JAX - Secondary

Status: Planned

Action Date: Dec. 9, 2025, 5 a.m.

Current Status Information: In Process

The provider will be performing maintenance to replace damaged fiber during the following time(s).

Start: 12/09/2025 05:00 UTC

End: 12/09/2025 11:00 UTC

Estimated Duration of Maintenance: 240 minutes

In the event the maintenance is not completed a second window is reserved for Wednesday, December 10¸ between 05:00-11:00 UTC.

Sub-services Impacted:

• 100G - SCL - SAO

Status: Planned

Action Date: Dec. 3, 2025, 3 a.m.

Current Status Information: Completed

The provider will be performing urgent and mandatory network optimizations during the following time(s).

Start: 12/03/2025 03:00 UTC

End: 12/03/2025 10:00 UTC

Estimated Duration of Maintenance: 240 minutes maximum