Ticket Description

Viewing Service: Chile <--> Puerto Rico

Domains affected:

  • AmLight - UPR

  • ESNet

  • FLR

  • NCSA

  • RedCLARA

  • Vera Rubin Observatory

Services affected: Clear Filters

Sub-services affected:

  • 100G - SCL - PTY

Ticket ID: T00000049

Started: June 12, 2020, 11:16 a.m.

Ended: June 12, 2020, 7:03 p.m.

Description:

The 100G connection between Santiago and Panama is down. All services with redundancy were switched to the other side of the ring. No ETR informed yet. 

Notes:


Ticket Logs


Service status: No Issues

Action date: June 12, 2020, 7:03 p.m.

Notes:

A fiber cut was repaired by LANautilus. The connection between Santiago and Panama was reestablished.