Ticket Description

Viewing Service: Chile <--> Puerto Rico

Domains affected:

  • AmLight - UPR

  • ANSP

  • ESNet

  • FLR

  • Internet2

  • NCSA

  • RedCLARA

  • Reuna

  • RNP

  • Vera Rubin Observatory

Services affected: Clear Filters

Sub-services affected:

  • 100G - BCT - ATL

  • 100G - BCT - MIA

  • 100G - FTZ - CPT

  • 100G - MIA - JAX

  • 100G - MIA - SJU

  • 100G - SAO - FTZ

  • 100G - SCL - PTY

  • 100G - SCL - SAO

  • 100G - SJU - PTY

  • 200G - FTZ - BCT

  • 200G - SAO - BCT

  • Crown Castle Dark Fiber - Shortest Path

Ticket ID: T00000067

Started: Sept. 16, 2020, 9:32 a.m.

Ended: Sept. 16, 2020, 9:39 a.m.

Description:

The 100G Monet link between Miami and São Paulo was flapping for a couple of minutes. The provider was contacted but the reason for the outage was not informed yet. All services were switched to the backup path.

Notes:


Ticket Logs


Service status: No Issues

Action date: Sept. 16, 2020, 9:39 a.m.

Notes:

The link is up and stable. The reason for the outage was not informed by the provider yet. The services were switched back to the primary path.