Service Status History

Business Service: Africa <--> USA

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08-04-2023 03:10 p.m.

08-04-2023 10:00 p.m.

Started: 08-04-2023 03:10 p.m.

Ended: 08-04-2023 10:00 p.m.

An outage is currently affecting the listed assets. Updates will be given after the provider gives more information.

08-31-2023 10:00 p.m.

09-01-2023 08:00 a.m.

Started: 08-31-2023 10:00 p.m.

Ended: 09-01-2023 08:00 a.m.

The AMPATH/AmLight team will migrate the Boca Raton rack. Increased latency is expected for certain connectors. The entire window is reserved.

08-30-2023 10:00 p.m.

08-31-2023 08:00 a.m.

Started: 08-30-2023 10:00 p.m.

Ended: 08-31-2023 08:00 a.m.

The AMPATH/AmLight team will migrate the Boca Raton rack. Increased latency is expected for certain connectors. The entire window is reserved.

08-10-2023 03:00 a.m.

08-10-2023 09:00 a.m.

Started: 08-10-2023 03:00 a.m.

Ended: 08-10-2023 09:00 a.m.

Work will be done on the circuit BocaRaton - Fortaleza (Monet) to change the frequencies of the transponders. The circuit will be impacted, but backup services will be utilized. The entire window is reserved. This is a backup maintenance window to be used if the original window fails to be executed successfully under CHG0070790.

08-04-2023 03:00 a.m.

08-04-2023 09:00 a.m.

Started: 08-04-2023 03:00 a.m.

Ended: 08-04-2023 09:00 a.m.

Work will be done on the circuit BocaRaton - Fortaleza (Monet) to change the frequencies of the transponders. The circuit will be impacted, but backup services will be utilized. The entire window is reserved.

07-18-2023 02:00 a.m.

07-18-2023 10:00 a.m.

Started: 07-18-2023 02:00 a.m.

Ended: 07-18-2023 10:00 a.m.

CHG0070368 - MW AMPATH Physical migration FIU035WMI2CRPNN - There will be a Maintenance Window on one of Ampath/AmLight's Commodity Internet service providers for a physical migration. Impact is expected, the backup services will be utilized.

07-06-2023 03:00 a.m.

07-06-2023 09:00 a.m.

Started: 07-06-2023 03:00 a.m.

Ended: 07-06-2023 09:00 a.m.

Work will be done on the circuit to change the frequencies of the transponders. The circuit will be impacted, but backup services will be utilized. The entire window is reserved.

05-10-2023 04:02 p.m.

05-11-2023 12:18 a.m.

Started: 05-10-2023 04:02 p.m.

Ended: 05-11-2023 12:18 a.m.

The Crown Castle Fibers between Miami and Boca Raton are currently down. Updates will be provided as they come.

02-28-2023 08:00 p.m.

02-28-2023 11:59 p.m.

Started: 02-28-2023 08:00 p.m.

Ended: 02-28-2023 11:59 p.m.

The AmLight team will execute a planned maintenance window to enable OESS' orchestration of the services on FOR-LAN-SW02 and FOR-ACB-SW01.

Short outages are expected on services with an endpoint in Fortaleza. The entire window is reserved. 

02-28-2023 08:00 p.m.

02-28-2023 11:59 p.m.

Started: 02-28-2023 08:00 p.m.

Ended: 02-28-2023 11:59 p.m.

The AmLight team will execute a planned maintenance window to enable OESS' orchestration of the services on FOR-LAN-SW02 and FOR-ACB-SW01.

Short outages are expected on services with an endpoint in Fortaleza. The entire window is reserved. 

02-28-2023 08:00 p.m.

02-28-2023 11:59 p.m.

Started: 02-28-2023 08:00 p.m.

Ended: 02-28-2023 11:59 p.m.

The AmLight team will execute a planned maintenance window to enable OESS' orchestration of the services on FOR-LAN-SW02 and FOR-ACB-SW01.

Short outages are expected on services with an endpoint in Fortaleza. The entire window is reserved. 

11-22-2022 11:00 p.m.

11-23-2022 02:00 a.m.

Started: 11-22-2022 11:00 p.m.

Ended: 11-23-2022 02:00 a.m.

The AMPATH team needs to do a migration inside the RedClara OOB network. OOB access may be impacted during the MW.

11-22-2022 11:00 p.m.

11-23-2022 02:00 a.m.

Started: 11-22-2022 11:00 p.m.

Ended: 11-23-2022 02:00 a.m.

The AMPATH team needs to do a migration inside the RedClara OOB network. OOB access may be impacted during the MW.

11-22-2022 11:00 p.m.

11-23-2022 02:00 a.m.

Started: 11-22-2022 11:00 p.m.

Ended: 11-23-2022 02:00 a.m.

The AMPATH team needs to do a migration inside the RedClara OOB network. OOB access may be impacted during the MW.

05-18-2022 04:30 p.m.

05-19-2022 03:50 p.m.

Started: 05-18-2022 04:30 p.m.

Ended: 05-19-2022 03:50 p.m.

The listed asset is currently suffering instability. Updates will be provided as they come.

12-09-2021 12:00 a.m.

01-31-2022 12:00 a.m.

Started: 12-09-2021 12:00 a.m.

Ended: 01-31-2022 12:00 a.m.

AmLight/AMPATH is aware of the Apache Zero-Day Log4j vulnerability, first reported publicly on December 9, 2021, as well as subsequent log4j vulnerabilities. To date, AmLight/AMPATH has observed no Indicators of Compromise (IOC) in either our network infrastructure or supporting systems. AmLight/AMPATH is proactively monitoring, investigating, and responding to threats that may impact the Academic/Commodity network. In addition, we are working closely with our connectors, vendors, and service providers to identify the potential impact and to ensure their organizations have initiated containment, investigations, and mitigation plans addressing this vulnerability and any other potential cyber threat.

12-09-2021 12:00 a.m.

01-31-2022 12:00 a.m.

Started: 12-09-2021 12:00 a.m.

Ended: 01-31-2022 12:00 a.m.

AmLight/AMPATH is aware of the Apache Zero-Day Log4j vulnerability, first reported publicly on December 9, 2021, as well as subsequent log4j vulnerabilities. To date, AmLight/AMPATH has observed no Indicators of Compromise (IOC) in either our network infrastructure or supporting systems. AmLight/AMPATH is proactively monitoring, investigating, and responding to threats that may impact the Academic/Commodity network. In addition, we are working closely with our connectors, vendors, and service providers to identify the potential impact and to ensure their organizations have initiated containment, investigations, and mitigation plans addressing this vulnerability and any other potential cyber threat.

12-09-2021 12:00 a.m.

01-31-2022 12:00 a.m.

Started: 12-09-2021 12:00 a.m.

Ended: 01-31-2022 12:00 a.m.

AmLight/AMPATH is aware of the Apache Zero-Day Log4j vulnerability, first reported publicly on December 9, 2021, as well as subsequent log4j vulnerabilities. To date, AmLight/AMPATH has observed no Indicators of Compromise (IOC) in either our network infrastructure or supporting systems. AmLight/AMPATH is proactively monitoring, investigating, and responding to threats that may impact the Academic/Commodity network. In addition, we are working closely with our connectors, vendors, and service providers to identify the potential impact and to ensure their organizations have initiated containment, investigations, and mitigation plans addressing this vulnerability and any other potential cyber threat.

09-27-2021 02:50 p.m.

09-27-2021 03:50 p.m.

Started: 09-27-2021 02:50 p.m.

Ended: 09-27-2021 03:50 p.m.

Loss of connectivity was detected between Santiago - La Serena. The main link is down. The issue is under investigation. 

 

09-27-2021 02:50 p.m.

09-27-2021 03:50 p.m.

Started: 09-27-2021 02:50 p.m.

Ended: 09-27-2021 03:50 p.m.

Loss of connectivity was detected between Santiago - La Serena. The main link is down. The issue is under investigation. 

 

09-27-2021 02:50 p.m.

09-27-2021 03:50 p.m.

Started: 09-27-2021 02:50 p.m.

Ended: 09-27-2021 03:50 p.m.

Loss of connectivity was detected between Santiago - La Serena. The main link is down. The issue is under investigation. 

 

06-08-2021 06:24 p.m.

06-09-2021 08:44 a.m.

Started: 06-08-2021 06:24 p.m.

Ended: 06-09-2021 08:44 a.m.

The listed service is currently unavailable.Our provider has sent engineers to investigate the issue. The reason for outage will be provided in later updates.

06-02-2021 06:49 a.m.

06-03-2021 09:59 a.m.

Started: 06-02-2021 06:49 a.m.

Ended: 06-03-2021 09:59 a.m.

The listed asset is unavailable following a outage. The reason for the outage is being investigated. Updates will be provided as they are received.

03-30-2021 10:00 p.m.

03-30-2021 10:30 p.m.

Started: 03-30-2021 10:00 p.m.

Ended: 03-30-2021 10:30 p.m.

AmLight/AMPATH network engineers in coordination with UPR network engineers will conduct a maintenance window to improve the redundancy on some of the BGP VLANs for Academic and Commodity transit. Only the redundant BGP sessions with UPR will be impacted, no service disruption is expected.

01-18-2021 11:04 a.m.

01-19-2021 08:45 a.m.

Started: 01-18-2021 11:04 a.m.

Ended: 01-19-2021 08:45 a.m.

The link between Miami and Boca Raton is unstable. The services were switched to the backup path. According to our provider, they are working to repair the fiber.

01-23-2021 12:00 a.m.

01-25-2021 06:00 a.m.

Started: 01-23-2021 12:00 a.m.

Ended: 01-25-2021 06:00 a.m.

Crown Castle Fiber will be conducting required maintenance at one of the links between Miami-BocaRaton for a fiber damage repair. Due to the redundancy in place, no outage is expected.

01-17-2021 12:00 a.m.

01-17-2021 08:00 p.m.

Started: 01-17-2021 12:00 a.m.

Ended: 01-17-2021 08:00 p.m.

Crown Castle Fiber will be conducting required maintenance at one of the links between Miami-BocaRaton for a fiber damage repair. Due to the redundancy in place, no outage is expected.

12-06-2020 12:00 a.m.

12-06-2020 05:00 a.m.

Started: 12-06-2020 12:00 a.m.

Ended: 12-06-2020 05:00 a.m.

Crown Castle will be conducting required maintenance at one of the fibers between Miami and Boca Raton. The services will be switched to the other fiber. No outages are expected.

11-17-2020 12:00 a.m.

11-17-2020 06:00 a.m.

Started: 11-17-2020 12:00 a.m.

Ended: 11-17-2020 06:00 a.m.

Crown Castle Fiber will be conducting required maintenance at one of the links between Miami-BocaRaton for a fiber damage repair. Due to the redundancy in place, no outage is expected.

10-25-2020 08:00 a.m.

10-30-2020 06:04 a.m.

Started: 10-25-2020 08:00 a.m.

Ended: 10-30-2020 06:04 a.m.

The peers with Tenet and UbuntuNet are down. The problem is being investigated.

Update 2020-10-26 07:48 ET: According to Tenet and UbuntuNet peers, the fault is related to a local issue (fiber issue).

Update 2020-10-28 15:15 ET: According to Tenet and UbuntuNet peers, the ETA is tomorrow (29/Oct/2020)

09-16-2020 09:32 a.m.

09-16-2020 09:39 a.m.

Started: 09-16-2020 09:32 a.m.

Ended: 09-16-2020 09:39 a.m.

The 100G Monet link between Miami and São Paulo was flapping for a couple of minutes. The provider was contacted but the reason for the outage was not informed yet. All services were switched to the backup path.

09-16-2020 09:32 a.m.

09-16-2020 09:39 a.m.

Started: 09-16-2020 09:32 a.m.

Ended: 09-16-2020 09:39 a.m.

The 100G Monet link between Miami and São Paulo was flapping for a couple of minutes. The provider was contacted but the reason for the outage was not informed yet. All services were switched to the backup path.

09-16-2020 09:32 a.m.

09-16-2020 09:39 a.m.

Started: 09-16-2020 09:32 a.m.

Ended: 09-16-2020 09:39 a.m.

The 100G Monet link between Miami and São Paulo was flapping for a couple of minutes. The provider was contacted but the reason for the outage was not informed yet. All services were switched to the backup path.

08-10-2020 11:00 p.m.

08-11-2020 02:01 a.m.

Started: 08-10-2020 11:00 p.m.

Ended: 08-11-2020 02:01 a.m.

The provider will have maintenance to migrate the backhaul between Miami and Boca Raton to a new network, to improve reliability and network stability.

Duration of Maintenance (minutes): the entire time slot is reserved

Location : Boca Raton and Miami, FL

06-08-2020 09:34 a.m.

06-08-2020 09:32 p.m.

Started: 06-08-2020 09:34 a.m.

Ended: 06-08-2020 09:32 p.m.

A fiber cut between Miami and Boca Raton is impacting the connection between Miami and São Paulo and Miami to South Africa.

The dark fiber operator is working on the issue. No ETR was provided. 

04-24-2020 04:20 p.m.

05-21-2020 01:31 p.m.

Started: 04-24-2020 04:20 p.m.

Ended: 05-21-2020 01:31 p.m.

We faced a fiber cut in the connection from Miami to Boca. Local engineers were engaged.

04-22-2020 01:00 a.m.

04-22-2020 06:33 p.m.

Started: 04-22-2020 01:00 a.m.

Ended: 04-22-2020 06:33 p.m.

A fiber cut on CrownCastle fiber is affecting the connectivity from Boca Raton to Miami.