Service Status History

The listed asset is undergoing a mandatory maintenance to repair fibers along the subsea cables.

The listed asset is currently suffering an outage. Our provider has been contacted. Backup services are being utilized.

The listed asset is suffering an outage. We are contacting the provider and are awaiting updates.

AmLight systems engineering will apply fixes to the SDN Controller (Kytos-ng). During the update, forwarding rules will be updated/redeployed to apply optimizations and new actions, which can result in flaps on the L2VPN services and BGP sessions. Entire window is reserved, but no major outage is expected.

AmLight systems engineering will be updating SDN Controller (Kytos-ng) software. During the upgrade, forwarding rules will be updated/redeployed to apply optimizations and new actions, which can result in flaps on the L2VPN services and BGP sessions. Entire window is reserved, but no major outage is expected.

A maintenance window for one of Ampath/AmLight's commodity internet service providers for interface physical cleaning will exist. Due to the redundancy in place, no outage is expected.

Multiple flaps affecting the link between San Juan and Panama. 

The listed asset is currently suffering an outage. Provider has been contacted. Updates will be provided as they come.

The listed asset is suffering an outage. Backup services are being utilized. Provider is being contacted for updates.

The listed asset is currently suffering from an outage. Provider has been contacted. Backup services are being utilized.

The listed asset has suffered instability and flapped within the given time. Our provider is being contacted for an RFO.

The listed asset is currently suffering an outage. Provider has been contacted and updates will be given as they come.

The listed asset is currently suffering an outage. Provider has been contacted. Updates will be provided as they come. Backup services are being utilized.

Our provider will be working on the provided asset for Route Optimization. Backup services will be utilized.

The AmLight team will execute a maintenance window on the JAX-LUM-SW01 switch for a physical migration. Due to the redundancy in place, no outage is expected.

CHG0079382

We faced an outage on the 100G link between FTZ and CPT.

We faced a brief outage on the 100G link between MIA and SJU.

We are facing an outage on the 100G link between SAO and SCL.

The listed asset is down and the provider has been contacted.

The listed asset is down and the provider has been contacted. The RFO and ETR is unknown at this time.

CHG0077044 AMPATH: Upgrading Santiago PoP - MW 3/3

AMPATH Engineers will remove legacy devices in Santiago and install the next generation of equipment. During these maintenance windows, we expect network services to face minimal outages when moving physical connections. 

CHG0077043 AMPATH: Upgrading Santiago PoP - MW 2/3

AMPATH Engineers will remove legacy devices in Santiago and install the next generation of equipment. During these maintenance windows, we expect network services to face minimal outages when moving physical connections. 

Maintenance CHG0077041 - AMPATH: Upgrading Santiago PoP - MW 1/3

AMPATH Engineers will remove legacy devices in Santiago and install the next generation of equipment. During these maintenance windows, we expect network services to face minimal outages when moving physical connections. 

The MIA-MI1-SW17's management interface will be migrated to a new device. The SNMP access could be lost for a couple of minutes. No outages are expected on the services, but the entire window is reserved. 

Ticket: CHG0075580

The listed asset is suffering a fiber cut between Chile and Argentina. ETR is not yet given but technicians are dispatched. Backup services are utilized.

We are facing an outage on the 100G link between Panama and Chile.

The Angola Cables provider will be scheduling a maintenance window for optimization of the Monet network spectrum in the link between Fortaleza and Sao Paulo.

The listed asset is currently suffering an outage. The provider has been contacted and updates are awaiting.

The provider team on the listed asset will perform maintenance to take OTDR traces. Backup services will be utilized.

An outage is currently affecting the listed assets. Provider is being contacted. Updates will be provided as they come.

An outage is currently affecting the listed assets. Updates will be given after the provider gives more information.

The AMPATH/AmLight team will migrate the Boca Raton rack. Increased latency is expected for certain connectors. The entire window is reserved.

The AMPATH/AmLight team will migrate the Boca Raton rack. Increased latency is expected for certain connectors. The entire window is reserved.

Work will be done on the circuit SaoPaulo - Fortaleza (Monet) to change the frequencies of the transponders. The circuit will be impacted, but backup services will be utilized. The entire window is reserved. This is a backup maintenance window to be used if the original window fails to be executed successfully.

Work will be done on the circuit BocaRaton - Fortaleza (Monet) to change the frequencies of the transponders. The circuit will be impacted, but backup services will be utilized. The entire window is reserved. This is a backup maintenance window to be used if the original window fails to be executed successfully under CHG0070790.

Work will be done on the circuit BocaRaton - SaoPaulo (Monet) to change the frequencies of the transponders. The circuit will be impacted, but backup services will be utilized. The entire window is reserved. This is a backup maintenance window to be used if the original window fails to be executed successfully under CHG0070789.

Work will be done on the circuit SaoPaulo - Fortaleza (Monet) to change the frequencies of the transponders. The circuit will be impacted, but backup services will be utilized. The entire window is reserved.

Work will be done on the circuit BocaRaton - Fortaleza (Monet) to change the frequencies of the transponders. The circuit will be impacted, but backup services will be utilized. The entire window is reserved.

Work will be done on the circuit BocaRaton - SaoPaulo (Monet) to change the frequencies of the transponders. The circuit will be impacted, but backup services will be utilized. The entire window is reserved.

Optical backbone is currently down. Main link is online and stable. Awaiting response from fiber provider.

The listed asset is suffering instability. The provider has been contacted, and details will soon follow as updates are given.

CHG0070365 - AMPATH Physical migration FIU035WMI2CRPNN - There will be a Maintenance Window on one of Ampath/AmLight's Commodity Internet service providers for a physical migration. Impact is expected, the backup services will be utilized.

CHG0070368 - MW AMPATH Physical migration FIU035WMI2CRPNN - There will be a Maintenance Window on one of Ampath/AmLight's Commodity Internet service providers for a physical migration. Impact is expected, the backup services will be utilized.

The listed assets will undergo maintenance to migrate to a new switch. The whole window is reserved.

Work will be done on the circuit to change the frequencies of the transponders. The circuit will be impacted, but backup services will be utilized. The entire window is reserved.

The 100G link between Santiago and São Paulo is down. The services with redundancy were switched to their backup paths.

Our provider informed the reason for the outage was a fault in their environment between Chile and Argentina.

The listed asset is currently suffering an outage. Our provider has been contacted and no RFO or ETR is given as of yet. WIll update as details come.

Listed asset suffered a brief outage. Provider has been contacted. Monitoring link.

The listed backup asset is currently suffering an outage. The provider has been contacted. Main link is stable and working as of now.

The listed asset is unavailable. The provider has been contacted for an investigation. Updates will be provided as they come.

The Crown Castle Fibers between Miami and Boca Raton are currently down. Updates will be provided as they come.

The listed primary asset is currently down. The backup link is now being used. Updates will be provided by our provider as they come.

A major fiber event took place on the listed asset and the provider is assessing the damage. No ETR as of yet. Updates will be given as they come.

FLR is currently investigating a fiber cut and work to solve it is underway. No ETR as of yet.

An ongoing outage is currently affecting the listed asset. We are reaching out to our provider.

 The link (FIU035WMI2CRPNN) between Miami and San Juan is DOWN.

INC0135621:59 Outage - AMPATH Provider LANautilus FIU035WMI2CRPNN

An ongoing outage is occuring on the listed asset due to a fiber cut. Backup services are being utilized. Updates will be provided when available. 

The AmLight team will migrate the SDN controller in the environment. Impacts are not expected. The entire window is reserved.

INC0134794:59 Outage - AMPATH Provider LANautilus FIU035WMI2CRPNN. We contacted LANautilus for RFO.

An outage is ongoing for the listed assets. Updates will be provided.

The AmLight team will execute a planned maintenance window to enable OESS' orchestration of the services on FOR-LAN-SW02 and FOR-ACB-SW01.

Short outages are expected on services with an endpoint in Fortaleza. The entire window is reserved. 

The AmLight team will execute a planned maintenance window to test OESS 2.0.12's orchestration resilience on FOR-LAN-SW02 & FOR-ACB-SW01. 

No production circuits are orchestrated by OESS today, so no outages are expected, although the entire window is reserved. 

CHG0066219  - Upgrade the firmware of SAO-SP4-SW03 and BCT-MI3-SW02

CHG0066221  - Migrate the FIU033 Link from the Brocade to the new Noviflow SAO-SP4-SW04 (which will be commissioned on the MW)

An ongoing outage is affecting the listed asset due to a hardware failure. No ETR is given at this time.

The AMPATH team will be doing to migrate and maintain some FLR VLANs. Services may be impacted.

The AmLight team will execute a planned maintenance window to update the configuration of FOR-LAN-SW02 and FOR-ACB-SW01 to prepare them for orchestration by OESS 2.0.12. 

No outages are expected, although the entire window is reserved. 

The AmLight team needs to make a card reset in order to try and fix an internal connection issue. Services may be impacted.

The AMPATH team will execute a MW to improve the routing between our internal routers. No outages are expected but the window is reserved.

The AMPATH team needs to do a migration inside the RedClara OOB network. OOB access may be impacted during the MW.

The AMPATH team needs to conduct work on decommissioning a switch and migrating it. 

Listed asset is currently unavailable. Updates will be provided as they come. Main services and links are up.

The listed asset is currently suffering from an outage. Updates will be provided as they come.

The listed asset is unavailable. The provider is currently investigating for an RFO. Backup services will be utilized.

The provider needs to carry out work on a damaged fiber to ensure nominal service. Backup services will be utilized.

Fiber cable work is needed to ensure the integrity of the links. Backup services will be utilized.

A failed card is currently causing an outage. Technicians are moving to replace the card. No ETR as of yet. Backup services are being utilized.

The AmLight team will execute a planned maintenance window to apply some OpenFlow configuration improvements on MIA-MI1-SW03. Backup services will be utilized during the MW. 

The AMPATH team needs to work on a reconfiguration. Backup services will be utilized.

The listed asset is currently suffering from an outage. Updates will be provided. Backup services are being utilized.

The listed asset is currently suffering an outage. AMPATH engineers are actively investigating. Updates will be provided as they come.

The listed asset is currently suffering an outage. Backup services will be utilized. Updates will be provided as they come.

The listed asset is currently sufffering a fiber cut. ETR is 21:45 UTC. Backup services are being utilized.

The 100G link via Monet is down. The services were switched to their backup paths. Our provider was already contacted but no reason for outage was informed yet.

The listed asset is currently suffering an outage. Backup services are being utilized. Updates will be provided.

Our provider needs to perform maintenance on the listed asset to replace a damaged fiber.

Our provider needs to perform maintenance on the listed asset to replace a damaged fiber.

An outage for the listed asset is currently ongoing. Primary services are utilized, but investigations are actively going on. Our provider has been contacted.

The listed asset is suffering an outage. Backup services are being utilized. Updates will be provided.

The listed assets will be undergoing maintenance for reconfiguration. Backup services will be utilized.

The listed assets will be undergoing maintenance for reconfiguration. Backup services will be utilized.

The 100G backup link between Miami and Jacksonville is down. Our provider was contacted. A planned maintenance window was supposed to finish at 6 am EST, but we continue to see our link down. This ticket will be updated as soon as we get more information from our provider. 

The services are up and using the primary path. 

The listed asset will undergo a maintenance.

The listed asset is currently suffering from an outage. Updates will be provided as they come. Backup services are being utilized.

The listed internal asset links are undergoing maintenance for a link migration. Backup services will be utilized.

The listed asset is currently suffering an outage. Updates will be provided.

The listed asset is suffering instability. Updates will be provided as they come. Backup services are being utilized.

The listed asset is currently having availability issues. Backup services are being utilized. Updates will be provided as they come.

The listed asset will undergo planned maintenance for a circuit reroute. Backup services will be utilized.

The listed asset will undergo maintenance to clear degradation. Backup services will be utilized.

The listed asset will undergo a maintenance to clear degradation. Backup services will be utilized.

An outage with the listed asset is ongoing. A fiber issue is ongoing and backup services have been utilized. Our provider has been contacted and as of yet there is not ETR. Updates will be provided as they come.

The listed asset is currently having an ongoing outage. Backup services are being utilized. Updates will be provided as they come.

An outage is currently ongoing with the listed asset. Updates will be provided as they come.

The AmLight team is working on installing a new programmable switch in the environment. Backup services will be utilized. 

The 100G link between São Paulo and Santiago is unstable. The services were switched to their backup paths. Our provider was contacted.

The 10G backup link between São Paulo and Miami flapped for a couple of minutes. The services were switched to their backup paths. 

The 100G link between San Juan and Miami is down. The services were switched to their backup path. 

AMPATH needs to conduct a maintenance window to work on a migration. Since this is a backup link, no impact on traffic is expected. Main services will be up.

The 100G link between Santiago and São Paulo had a flap. The services were switched to the backup path.

The listed asset is currently suffering instability. Updates will be provided as they come.

The 100G link between Santiago and São Paulo flapped for some seconds. The services were switched to their backup paths. Our provider was contacted. 

The AmLight team will execute a maintenance window to migrate the link FIU035WMI2CRPNN (100G link between SanJuan and Miami) to a new device in Miami.
 
Outages are anticipated during the migration, and the entire window is reserved. Services with redundancy will be switched to the backup path.

Our provider needs to perform maintenance on the listed asset.  Work is required on infrastructure equipment. No impact to service is expected.

The 100G link between São Paulo and Fortaleza flapped. Our provider was contacted. The services were switched to their backup paths.

Our provider will execute a maintenance window for a hardware replacement on a submarine segment. Work is required to maintain the stability of the network. The links below will be affected. The services with a backup path will be switched to the other side of the ring.

100G link between Santiago and Panama City

10G link between Santiago and Miami

Our provider will execute a maintenance window for a hardware replacement on a submarine segment. Work is required to maintain the stability of the network. The links below will be affected. The services with a backup path will be switched to the other side of the ring.

100G link between Santiago and Panama City

10G link between Santiago and Miami

Our provider will execute a maintenance window for a hardware replacement on a submarine segment. Work is required to maintain the stability of the network. The links below will be affected. The services with a backup path will be switched to the other side of the ring.

100G link between Santiago and Panama City

10G link between Santiago and Miami

Our provider will execute a maintenance window for a hardware replacement on a submarine segment. Work is required to maintain the stability of the network. The links below will be affected. The services with a backup path will be switched to the other side of the ring.

100G link between Santiago and Panama City

10G link between Santiago and Miami

The listed asset is currently suffering an outage. Backup services are being utilized. Engineers have been contacted and updates will be provided as they come.

The 100G link between Santiago and Panama is down. Our provider was contacted. The services were switched to their backup paths.

The listed asset has suffered a brief outage. Updates will be provided as they arrive.

The listed asset suffered a brief outage. AMPATH engineers are investigating.

The listed asset was briefly unavailable. LANautilus Engineers have been contacted to investigate. Updates on the link brief outages will be provided as they come.

The listed asset was briefly unavailable. LANautilus Engineers have been contacted to investigate. Updates on the link brief outages will be provided as they come.

The 100G link between Santiago and São Paulo went down. Our provider was contacted. The services with a backup path had their paths switched. 

The FLR optical backbone is down between Miami and Tampa. The fiber provider has been contacted.

Emergency maintenance by the vendor needs to be done, and a small outage is expected. Backup services will be utilized.

Our provider needs to work on a hardware replacement for the submarine segment. Backup services will be utilized.

Our provider needs to work on a hardware replacement for the submarine segment. Backup services will be utilized.

Our provider needs to work on a hardware replacement for the submarine segment. Backup services will be utilized.

Our provider needs to work on a hardware replacement for the submarine segment. Backup services will be utilized.

Our provider needs to work on a hardware replacement for the submarine segment. Backup services will be utilized.

The Miami to Tampa optical backbone is now down between Miami and South Bay. Backup services are being utilized and the fiber provider has been notified.

Our provider needs to perform work on the listed asset to ensure integrity of the network.

The FLR optical backbone circuit between Miami and Tampa is down.

Affected services include:
FLRnet Tampa-Miami 100G MPLS backbone
FLRnet Miami flex node to Tampa core node connection
City of Boca Raton secondary FLR connection
University of Miami secondary FLR connection
Ampath secondary FLR connection to TPA
Awave 100G wave Miami to Jacksonville, secondary path
FIU to NWRDC VLAN 2 L2VPN
FL-IX Tampa peering connection

The listed assets are currently suffering an outage. Backup services are being utilized. Will update when more information is available.

Work on the listed asset must be performed. It is being worked on by AmLight engineers. Since it is a backup link, no impact on main traffic is expected.

Work on the listed asset must be performed. This maintenance is being performed by the fiber provider.

There is a planned maintenance for the listed asset. AMPATH engineers will work on the fiber optics and possible port migration.

The 100G link between Miami and Fortaleza is unstable. The services were switched to the backup path. Our provider was contacted. 

There is planned maintenance to work on the listed asset. No impact to main traffic is expected.

The listed asset is currently suffering an outage. It has been reported there is a fiber break. Backup services are being utilized.

The 100G between Santiago and São Paulo is down. The services were switched to the backup path. Our provider was contacted. 

The listed asset is currently experiencing an outage. The backup links are being used.

The 100G link between Santiago and São Paulo is down. The services were switched to the backup path. Our provider was already contacted. Updates will be provided when they are available.

The listed backup link will be down for a short time to clean the transceivers and fiber optics. The main link will be up. No impact is expected.

The listed asset is recently suffered a brief outage. Engineers have been contacted.

The AmLight team will execute a Maintenance Window to migrate the link 100G-SCL-SAO (also known as FIU033) to new equipment at Santiago.

AmLight/AMPATH is aware of the Apache Zero-Day Log4j vulnerability, first reported publicly on December 9, 2021, as well as subsequent log4j vulnerabilities. To date, AmLight/AMPATH has observed no Indicators of Compromise (IOC) in either our network infrastructure or supporting systems. AmLight/AMPATH is proactively monitoring, investigating, and responding to threats that may impact the Academic/Commodity network. In addition, we are working closely with our connectors, vendors, and service providers to identify the potential impact and to ensure their organizations have initiated containment, investigations, and mitigation plans addressing this vulnerability and any other potential cyber threat.

The listed asset is currently suffering an outage. More updates will be provided as they come. Backup services will be utilized.

Our providers need to perform maintenance to replace faulty hardware. Backup services will be utilized.

The listed asset is currently suffering an outage. Backup services are being utilized.

LUMEN engineers need to perform maintenance. 

Our provider needs to perform infrastructure maintenance. Backup services will be utilized.

The specified link is currently suffering an outage. Backup services are currently being utilized. Updates will be provided.

Our provider needs to perform traffic affecting work in order to rectify a fault. Backup services will be utilized.

The listed asset is currently unavailable. Backup services are being utilized.

Our provider needs to perform infrastructure maintenance on the devices to ensure integrity of the network. Backup services will be utilized.

The listed asset is currently unavailable. Backup services are currently being utilized. Updates will be provided as they come.

Work needs to be completed on the link in order to move the service from a current card to a new one. Backup services will be utilized.

An essential maintenance on the link must be done. Backup services will be utilized.

Loss of connectivity was detected between Santiago - La Serena. The main link is down. The issue is under investigation. 

An essential network maintenance must take place on the link. Backup services will be used.

A faulty card will be replace in puerto rico. Backup services will be utilized.

The 100G West link between Miami and Jacksonville is down. The services were switched to the other link. Our provider was contacted, but the reason for the outage hasn't been informed yet. 

The AmLight engineers will deploy the RPKI validation on the border routers. No outages are expected, although some internet routes could have their local preference lowered if the validation finds out that it is an invalid route. 

The listed asset is unavailable and suffering a major outage. We are moving services to backup links. Updates will be provided when they are available.

The AmLight team will be executing a maintenance on both jacksonville links. They will be performing a system upgrade. A short downtime is expected when services are switched to the backup.

The link listed is currently suffering an outage. Backup services are being utilized. Updates will be provided.

The AmLight team will perform a maintenance window to migrate and improve the Jacksonville point of presence. 

We expect a few short downtimes during the entire activity, affecting Jacksonville’s device/links and the academic network access.

The connection between São Paulo and Miami flapped. The services were switched to another path. 

There will be a maintenance to cover cable work. There is no expected service outage.

The listed asset is unavailable and suffering a major outage. We are moving services to backup links. LANautilus Engineers have been contacted. Updates will be provided when they are available.

The listed asset is available following a brief outage. AMPATH and LANautilus Engineers have been contacted. Updates will be provided when they are available.

The listed asset is unavailable and suffering a major outage. We are moving services to backup links. LANautilus Engineers have been contacted. Updates will be provided when they are available.

The listed asset is unavailable, and suffering a major outage. We are moving services to backup links. LANautilus Engineers have been contacted. Updates will be provided when they are available.

The listed asset is unavailable, and suffering a major outage. We are moving services to backup links. LANautilus Engineers have been contacted. Updates will be provided when they are available.

The listed asset is unavailable, and suffering a major outage. We are moving services to backup links. LANautilus Engineers have been contacted. Updates will be provided when they are available.

The listed asset is unavailable, and suffering a major outage. We are moving services to backup links. LANautilus Engineers have been contacted. Updates will be provided when they are available.

   Our provider will be working on a scheduled maintenance.

Our providers will be working on the listed link for a maintenance.

Our providers will be working on the listed link for a maintenance.

Our provider is currently going to perform hardware replacements in the environment. 

Our provider is currently going to perform hardware replacements in the environment. 

Our provider is currently going to perform hardware replacements in the environment. 

Our provider is currently going to perform hardware replacements in the environment. 

The listed link was suffering a brief outage. Will update with more details as received.

NTT will be performing non-impacting maintenance work. This is a cautionary notice. No impact on Internet services is expected.

Original Ticket-ID: GIN-CHG0038894

Our provider will execute a maintenance window in the 100G link between Miami and Boca Raton.

The services will be switched to the backup fiber. 

The 100G link between Santiago and Panama City is down. The services were migrated to the backup path. Our provider was contacted, but no reason for the outage was informed yet.

A brief outage in the link has occured. Further updates will be provided.

The Internet2 will execute an MW that will impact all our Academic access. Brief outages may occur.

AmLight network team will perform a maintenance window in Boca Raton to replace a switch. Due to the redundance in place, no outage is expected other than a few flaps due to the path change process.

Our provider is reserving a maintenance window to replace fiber optics. Affected service may include the link in this ticket.

The Google Cloud Platform scheduled a maintenance window in our dedicated interconnection used in the Google PoC. Please be advised that the communication from the Rubin Observatory to Google using the LHN will be impacted during this time frame.

Note that no other connectors will be impacted. 

The asset listed will be unavailable during the maintenance window. 

The asset listed will be unavailable during the maintenance window. 

The listed is currently unavailable. Engineers have been dispatched and updates will be provided.

Our provider will execute a maintenance window in order to identify and fix attenuation in a fiber segment in Buenos Aires.

The 100G link between Santiago and São Paulo will be impacted. The services will be switched to the backup path.

This is a backup maintenance window. The main activity will be on July 13th. 

Our provider will execute a maintenance window in order to identify and fix attenuation in a fiber segment in Buenos Aires.

The 100G link between Santiago and São Paulo will be impacted. The services will be switched to the backup path.

The link between Santiago and São Paulo flapped for a few minutes. The services were switched to another path. Our provider was contacted but the reason for the outage was not informed yet.

The 100G between Santiago and São Paulo flapped for a couple of seconds. The services were switched to the backup path. Our provider was contacted but the reason for the outage was not informed yet.

The Internet2 will execute an MW that will impact all our Academic access. Brief outages may occur. This Maintenance Window was postponed to July 6th.

There will be a maintenance window between São Paulo and Miami (10G backup). Scheduled work will be carried out to perform measurements in the network. Switch hits during 60 minutes is the expected impact time.

Our provider is scheduling a maintenance in order to identify and fix attenuation. 

Our provider is scheduling a maintenance in order to identify and fix attenuation. 

Our provider needs to replace some equipment and optimize submarine channels.

Our provider needs to replace some equipment and optimize submarine channels.

Our provider needs to replace some equipment and optimize submarine channels.

Our provider needs to replace some equipment and optimize submarine channels.

Our provider needs to replace some equipment and optimize submarine channels.

Our provider needs to replace some equipment and optimize submarine channels.

Our provider needs to replace some equipment and optimize submarine channels.

Our provider needs to replace some equipment and optimize submarine channels.

Our provider needs to complete an emergency maintenance that requires replacing failed hardware. 

The listed service is currently unavailable.Our provider has sent engineers to investigate the issue. The reason for outage will be provided in later updates.

The AmLight team will execute a Maintenance Window on Feb 26, from 6 pm to 10 pm EST, for Jacksonville’s rack reorganization.

We expect a few short downtimes during the entire MW, affecting the Academic VLANs ending at Internet2. The academic access will be switched to the 10G backup link. The commercial access won't be affected.

The listed asset is unavailable following a outage. The reason for the outage is being investigated. Updates will be provided as they are received.

The 100G link between Santiago and São Paulo is down. The services were switched to their backup path. 

Our provider informed us the outage was caused due to hardware failure in their environment in Santos/Brazil.

Our provider needs to perform a maintenance on the link for the alotted time. Updates on reasons will be provided later.

Work is required to perform infrastructure maintenance on core equipment to ensure the continued integrity of the network.

Work is required to perform infrastructure maintenance on core equipment.

The 100G backup link between Miami and Jacksonville is down. Our provider informed a fiber cut in Miami. No estimated time of repair was informed yet.

The services are using the primary path. 

The affected listed below will be unavailable as the vendor maintenance . An outage is expected but the entire maintenance window is reserved.

The affected listed below will be unavailable as the vendor maintenance . An outage is expected but the entire maintenance window is reserved.

Work is required to replace failing hardware on core equipment.

The listed asset is available following a brief outage. FIU Engineers have been contacted. Updates will be provided when they are available.

The listed asset is currently unavailable. The reason for the outage is being investigated. Updates will be provided as they are received.

This has been designated as URGENT. The nature of this work is to carry out fiber cable work. Work is required to perform infrastructure maintenance on core equipment to ensure the continued integrity of the network.

The affected listed below will be unavailable as the FLR Engineers performs emergency maintenance to swap an optical line card in Melbourne Florida. An outage of 30 minutes is expected but the entire maintenance window is reserved.

The 100G link between São Paulo and Fortaleza is down. The services were switched to the backup path. Our provider was contacted. 

AMPATH Engineers will perform improvements in our BGP configuration to enhance security on peers' establishment. During the maintenance window, peers may experience brief downtime. 
The entire maintenance window is reserved. 

The 100G link between Santiago and São Paulo is down. Our provider was contacted but no reason for the outage was informed. The services were switches to the backup path.

The 100G link between Santiago and São Paulo is down. Our provider was contacted but no reason for the outage was informed. The services were switches to the backup path.

Our provider will execute a maintenance window to reconfigure the photonic systems between Argentina and Brazil. The 100G link between Santiago and São Paulo could be impacted by this activity. The services will be switched to the backup path.

Our provider will execute a maintenance window to reconfigure the photonic systems between Argentina and Brazil. The 100G link between Santiago and São Paulo could be impacted by this activity. The services will be switched to the backup path.

A scheduled work will be carried out in Colombia, to replace damaged card

A scheduled work will be carried out in Colombia, to replace damaged card

Work is required to investigate and resolve high span losses on core network section which is currently erroring, to ensure the continued integrity of the network.

Work is required to perform infrastructure maintenance on core equipment to ensure the continued integrity of the network.

The following assets will be unavailable while Vendor engineers perform maintenance. Outages are expected. The entire window is reserved.

Our provider will execute a maintenance window to reconfigure the photonic systems between Argentina and Brazil. The 100G link between Santiago and São Paulo could be impacted by this activity. The services will be switched to the backup path.

Our provider will execute a maintenance window to reconfigure the photonic systems between Argentina and Brazil. The 100G link between Santiago and São Paulo could be impacted by this activity. The services will be switched to the backup path.

The FLR 100Gb link will be unavailable while AMPATH Engineers perform a maintenance. AMPATH Engineers will perform the migration of the FLR 100Gb link to a new switch. Due to the redundancy in place, no outages are expected.

A new SDN switch will be installed in the AmLight/AMPATH switch fabric to enhance the monitoring capability by adding support to In-band Network Telemetry. During the MW, the link between Miami and Jacksonville (East) will be migrated to this new switch. Due to the redundancy in place, no outages are expected.

The 10G backup link between Santiago and Miami is down. No services were impacted. Our provider informed the reason for the outage is a fiber cut in Titil, Chile.

AmLight/AMPATH network engineers in coordination with UPR network engineers will conduct a maintenance window to improve the redundancy on some of the BGP VLANs for Academic and Commodity transit. Only the redundant BGP sessions with UPR will be impacted, no service disruption is expected.

The 100G link between San Juan and Miami is down. The services were switched to the backup path. Our provider was contacted.

LANautilus engineers will be working on a maintenace regarding Photonic systems reconfiguration and re equalization.

LANautilus engineers will be working on a maintenace regarding Photonic systems reconfiguration and re equalization.

LANautilus engineers will be working on a maintenace regarding Photonic systems reconfiguration and re equalization.

LANautilus engineers have scheuled a maintenace to work on submarine channel optimization and equalization.

LANautilus engineers have scheuled a maintenace to work on submarine channel optimization and equalization.

LANautilus engineers have scheduled a maintenance regarding submarine channel optimization. 

The 100G link between Santiago and São Paulo is down. The services were switched to the backup path. Our provider was contacted, but the reason for the outage was not informed yet.

A scheduled work will be carried out in Colombia, to replace damaged card.

A scheduled work will be carried out in Colombia to replace a damaged card. 

A link flap occured that resulted in a BFD session flap. The issue is now resolved.

The listed asset is unavailable. FIU Engineers have been contacted. Updates will be provided when they are available.

ESnet engineers will be replacing router backbone circuits. 

ESnet staff will be upgrading the operating system on a router.
The maintenance should take less than 30 minutes during which there may be brief interruptions of traffic
transiting that device, including OSCARs circuits. The whole window is reserved.

#### This MW had to be cancelled. ####

The AmLight team will execute a Maintenance Window on Feb 26, from 6 pm to 10 pm EST, for Jacksonville’s rack reorganization.

We expect a few short downtimes during the entire MW, affecting the Academic VLANs ending at Internet2. The academic access will be switched to the 10G backup link. The commercial access won't be affected.

Work is required to replace failing hardware on core equipment, which is currently alarming, to ensure the continued integrity of the network

The 100G link between Santiago and São Paulo will be down while our provider performs infrastructure maintenance on core equipment to ensure the continued integrity of the network. All services will be switched to a backup path. 

The 100G link between Santiago and São Paulo flapped briefly. The services were switched to the backup path. Our provider was contacted but the reason for the outage was not informed yet.

The listed circuit will be unavailable while FLR Engineers test fiber between Titusville and Melbourne

The East link between Miami and Jacksonville is down. All services were switched to the West link and remain working properly. Our provider informed a fiber cut between Jacksonville FL and Orlando FL (suspect construction related activities are causing this issue).

An emergency work will be carried out in Panama, for OTDR measurements in the segment

An emergency work will be carried out in Panama, for OTDR measurements in the segment

LANautilus fiber provider will perform maintenance on the fiber between Chile and Brazil, to replace a suspected network card. 

The West link between Miami and Jacksonville is down. All services were switched to the East link and remain working properly. Our provider informed a fiber cut due to construction work. No ETR was informed.

The listed asset is unavailable. LANautilus Engineers have been contacted. Updates will be provided when they are available.

AmLight/AMPATH will conduct an emergencial maintenance window on the AMPATH Firewall. Due to the redundancy in place, no outage is expected. AMPATH DNS and internal services will be impacted, but no impact is expected to AMPATH connectors.

The link between Santiago and São Paulo is down. The services were switched to the backup path.  

Brief outage occured. Updated will be provided when they are available.

Asset suffered a brief outage. Updates will be provided when they are available.

The link between Miami and Boca Raton is unstable. The services were switched to the backup path. According to our provider, they are working to repair the fiber.

Crown Castle Fiber will be conducting required maintenance at one of the links between Miami-BocaRaton for a fiber damage repair. Due to the redundancy in place, no outage is expected.

Crown Castle Fiber will be conducting required maintenance at one of the links between Miami-BocaRaton for a fiber damage repair. Due to the redundancy in place, no outage is expected.

The 100G backup link between Miami and Fortaleza went down. No services were impacted. Our provider was contacted but the reason for the outage was not provided yet.

The Equinix team will perform maintenance on their routers. Some BGP sessions will be down during this activity. The backup sessions will be up and we don't expect any impact on Internet access.

The Equinix team will perform maintenance on their routers. Some BGP sessions will be down during this activity. The backup sessions will be up and we don't expect any impact on Internet access.

Vendors will be performing a scheduled fiber maintenance. Outages are expected.

The backup connection to Internet2 is down. The Academic services continue to use the primary connection and weren't affected. Our provider was contacted.

AmLight and RNP will be conducting a maintenance window on the SAX's router in Fortaleza to upgrade the equipment to a new hardware with more capacity. Due to the redundancy in place, no disruption is expected on any service.

The listed asset is currently unavailable. AMPATH and LANautilus Engineers have been contacted. The reason for the outage is pending. Updates will be provided when they are received

The provider will have Emergency Maintenance in order to identify and fix attenuation in the fiber in Buenos Aires.

Duration of Maintenance (minutes): 60 minutes

Location : Chacarita and Escalada, Buenos Aires, Argentina

FLR Engineers will be upgrading the Perry, Chiefland and Brooksville, FL optical in-line amplifier sites with a new optical ILA chassis and associated linecards. The following services will be impacted: AtlanticWave 100G wave Miami to Jacksonville, secondary path. Due to the redundancy in place, no outage is expected.

The 100G link between São Paulo and Fortaleza is down. The services were switched to the backup path. Our provider was contacted but no reason for the outage was informed yet.

The 10G backup link from Santiago to Miami is down. Our provider has been contacted. The services should not be impacted by this outage.

Crown Castle will be conducting required maintenance at one of the fibers between Miami and Boca Raton. The services will be switched to the other fiber. No outages are expected.

The link between Santiago and São Paulo is down. Our provider was contacted. The reason for the outage was not informed yet. The services were switched to the backup path.

The link between Miami and São Paulo and the link between Fortaleza and São Paulo went down for a couple of minutes. The services were switches to the other side of the ring.

The link between Santiago and São Paulo is down. Our provider was contacted. The reason for the outage was a hardware failure on their side. The services were switched to the backup path.

Fiber provider Lumen will be working with the FLR NOC to investigate high span loss on the Tampa to Miami backbone segment between Deem City/South Bay and Moore Haven/Goodno. Outages may occur.

Fiber provider Lumen will be working with the FLR NOC to investigate high span loss on the Tampa to Miami backbone segment between Deem City/South Bay and Moore Haven/Goodno. Outages may occur.

The 100G link between São Paulo and Fortaleza is down. The services were switched to the backup path. Our provider was contacted but no reason for the outage was informed yet.

The 100G link between São Paulo and Fortaleza is down. The services were switched to the backup path. Our provider was contacted but no reason for the outage was informed yet.

LANautilus is planning a MW at this time. We do not expect any outages.

The Ampath team will execute a maintenance window at Miami to migrate our switches' management subnet to the FW.

Although the entire window is reserved, we didn’t expect an extended downtime during the migration.

The 10G backup link from Santiago to Miami is down.  LANautilus Engineers have been contacted. Updates will be provided when they are available.

Crown Castle Fiber will be conducting required maintenance at one of the links between Miami-BocaRaton for a fiber damage repair. Due to the redundancy in place, no outage is expected.

The provider will have maintenance to carry out fiber cable work, to improve reliability and network stability.

Duration of Maintenance (minutes): 360 minutes

Location : Junin-Chacabuco, Argentina

The link between Santiago and São Paulo is down. Our provider was contacted. The services were switched to the backup path.

The Ampath team will execute a maintenance window at Miami to migrate all flows from the trunk between SW01 and SW02 to the trunk between SW04 and SW05. 

Although the entire window is reserved, we didn’t expect an extended downtime during the migration.

The Equinix team will perform maintenance on their routers. Some BGP sessions will be down during this activity. The backup sessions will be up and we don't expect any impact on Internet access.

The primary link between AmLight and Internet2 for Academic Access went down. Our provider was contacted.  All services were switched to the backup path.

The Equinix team will perform maintenance on their routers. Some BGP sessions will be down during this activity. The backup sessions will be up and we don't expect any impact on Internet access.

The link between Santiago and São Paulo is flapping. Our provider was contacted. The services were switched to the backup path.

The peers with Tenet and UbuntuNet are down. The problem is being investigated.

Update 2020-10-26 07:48 ET: According to Tenet and UbuntuNet peers, the fault is related to a local issue (fiber issue).

Update 2020-10-28 15:15 ET: According to Tenet and UbuntuNet peers, the ETA is tomorrow (29/Oct/2020)

The link between Santiago and São Paulo will be down during a maintenance window at Buenos Aires that will be executed by our provider to fix a fiber attenuation. The services will be switched to the backup path.

The link between Santiago and São Paulo is down. The services were switched to the other side of the ring. Our provider was contacted. 

The Monet link between Boca Raton and Miami is unstable. The services were switched to the backup path. Our provider was contacted.

The 10G link between Miami and São Paulo and the 100G link between São Paulo and Santiago went down for a minute today. The services were switched to the backup path. Our provider was contacted but the reason for the outage was not informed yet.

The backup link between Miami and Santiago went down for a couple of minutes. Our provider was contacted but no reason for the outage was informed yet.

The link between Santiago and São Paulo were flapping. All services were switched to the backup path. 

The 100G link between Santiago and Panama flapped briefly. The services were switched to the backup path. 

The 10G backup link from Santiago to Miami is down. The primary is up and stable. No services are impacted. Our provider was contacted but the reason for the outage was not informed yet.

The LANautilus team will execute a maintenance window that will impact the 10G backup link between Santiago and Miami. No impacts are expected.

The link between Miami and San Juan went down for a minute. The services were switched to the other side of the ring during the outage. Our provider was contacted but no reason for the outage was found yet.

AmLight team will execute a Maintenance Window for migrating the VLANs from MIA-MI1-SW02’s eth1/11 (MCT02) to use OpenFlow.

The backup link between Miami and Jacksonville is down. Our provider informed the reason for the outage is probably a fiber cut.

The services are stable using the primary link. 

The 100G link between Santiago and Panama flapped. The services were switched to the backup path. 

The 100G link between Miami and San Juan flapped. The services were switched to the backup path. 

The 10G backup link from Santiago to Miami is down. The primary is up and stable. No services are impacted. Our provider was contacted but the reason for the outage was not informed yet.